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Hyatt Zilara Rose Hall - Adults Only - All Inclusive

5.0 star property

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One Bedroom Swim Up Suite | View from room
Couples treatment rooms, sauna, hot tub, steam room, body wraps
Couples treatment rooms, sauna, hot tub, steam room, body wraps
Private beach, white sand, sun loungers, beach umbrellas
Ocean Front Grand Butler Suite | Premium bedding, down comforters, pillowtop beds, minibar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
Rose Hall Road, Montego Bay, Saint James
  • Half Moon Golf Course
    ‪7 min walk‬
  • Montego Bay Convention Centre
    ‪18 min walk‬
  • Rose Hall Great House
    ‪3 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪15 min drive‬

Room options

View all photos for Junior Suite King

Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite King

  • 673 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Grand Butler)

47-inch flat-screen TV with satellite channels, TV, DVD player

Suite (Grand Butler)

  • 1206 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Ocean Front Grand Butler Suite

Ocean Front Grand Butler Suite | Premium bedding, down comforters, pillowtop beds, minibar

Ocean Front Grand Butler Suite

  • 1206 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Ocean Front Butler Suite

One Bedroom Ocean Front Butler Suite | Premium bedding, down comforters, pillowtop beds, minibar

One Bedroom Ocean Front Butler Suite

  • 1141 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom Swim Up Suite

Premium bedding, down comforters, pillowtop beds, minibar

One Bedroom Swim Up Suite

  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean Front Double

Ocean Front Double | Premium bedding, down comforters, pillowtop beds, minibar

Ocean Front Double

  • 495 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Swim Up Double

Swim Up Double | Premium bedding, down comforters, pillowtop beds, minibar

Swim Up Double

  • 495 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Swim Up King

Swim Up King | Premium bedding, down comforters, pillowtop beds, minibar

Swim Up King

  • 495 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean View Junior Suite King

View from room

Ocean View Junior Suite King

  • 673 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Swim Up Junior Suite King

View from room

Swim Up Junior Suite King

  • 673 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Double

Premium bedding, down comforters, pillowtop beds, minibar

Double

  • 495 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for King

Premium bedding, down comforters, pillowtop beds, minibar

King

  • 495 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean View Double

View from room

Ocean View Double

  • 495 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View King

Premium bedding, down comforters, pillowtop beds, minibar

Ocean View King

  • 495 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Ocean View Suite

One Bedroom Ocean View Suite | Premium bedding, down comforters, pillowtop beds, minibar

One Bedroom Ocean View Suite

  • 1012 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Ocean Front Junior Suite King

Premium bedding, down comforters, pillowtop beds, minibar

Ocean Front Junior Suite King

  • 673 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Resort View Double

Premium bedding, down comforters, pillowtop beds, minibar

Resort View Double

  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Double

Junior Suite Double | Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite Double

  • 673 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Resort View King

Premium bedding, down comforters, pillowtop beds, minibar

Resort View King

  • Resort view
  • Sleeps 3
  • 1 King Bed

Similar properties

Private beach, white sand, sun loungers, beach umbrellas

Hyatt Ziva Rose Hall - All Inclusive

  • On private beach
  • Pool
  • Hot Tub
  • All inclusive
4.4 out of 5, Excellent, (1001)
The price is $578
per night
$578 total
includes taxes & fees
Mar 29 - Mar 30
Hyatt Ziva Rose Hall - All Inclusive

About the neighborhood

Montego Bay

With a stay at Hyatt Zilara Rose Hall - Adults Only - All Inclusive in Montego Bay, you'll be next to a golf course, steps from Jamaica Beaches and a 3-minute drive from Rose Hall Great House. .This beach property is 7.1 mi (11.4 km) from Doctor's Cave Beach and 10.1 mi (16.2 km) from Montego Bay Cruise Ship Terminal.

What's nearby

  • Half Moon Golf Course - 7 min walk - 0.4 miles
  • Montego Bay Convention Centre - 18 min walk - 1.0 mile
  • White Witch of Rose Hall Golf Course - 3 min drive - 1.4 miles
  • Cinnamon Hill Golf Course - 3 min drive - 1.7 miles
  • Rose Hall Great House - 3 min drive - 1.5 miles

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 15 min drive

Restaurants

  • ‪Urban Heat by FlavorZ - ‬3 min walk
  • ‪Lobby Bar - ‬3 min drive
  • ‪Choicez - ‬4 min walk
  • ‪The Jerk Hut - ‬5 min drive
  • ‪Waves Restaurant - ‬8 min walk

About this property

Hyatt Zilara Rose Hall - Adults Only - All Inclusive

Adults-only beachfront property with 3 outdoor pools
Hyatt Zilara Rose Hall - Adults Only - All Inclusive offers 234 accommodations with iPod docking stations and MP3 docking stations. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 47-inch flat-screen televisions come with satellite channels and DVD players. Guests can make use of the in-room refrigerators, coffee/tea makers, and minibars. Bathrooms include separate bathtubs and showers with jetted bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Montego Bay property provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages. Housekeeping is provided on request.

A private beach and an outdoor tennis court are featured at the property. 3 outdoor swimming pools and 2 hot tubs are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Z Spa has massage/treatment rooms and couples treatment room(s). Services include body wraps and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 234 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private furnished balconies or patios. Satellite programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.
Pamper yourself with a visit to the spa, which offers massages. After dipping into one of the 3 outdoor swimming pools or 2 hot tubs, you can spend some time at the private beach. Additional amenities at this Georgian property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
All-inclusive rates are available at this property. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite to eat at one of the property's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Visit one of the 6 bars/lounges, 2 beach bars, and 2 poolside bars for a refreshing drink.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Montego Bay? This property has 50000 square feet (4500 square meters) of space consisting of a conference center and 7 meeting rooms. Free valet parking is available onsite.
Onsite venue - This brasserie specializes in French cuisine and serves breakfast and dinner.
Onsite venue #2 - This beachfront fine-dining restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Onsite venue #3 - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Onsite venue #4 - This fine-dining restaurant specializes in Italian cuisine and serves dinner only.
Onsite venue #5 - This steakhouse specializes in Brazilian cuisine and serves breakfast, lunch, and dinner.
Late night fare is available from 24-hour room service.

All inclusive details

All-inclusive room rates at Hyatt Zilara Rose Hall - Adults Only - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Rowing/canoeing
Sailing
Snorkeling
Surfing/body boarding
Windsurfing

Land activities

Tennis
Tennis lessons
Volleyball

Lessons/classes/games

Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 beach bars
  • 2 poolside bars
  • 2 swim-up bars
  • 6 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 2 hot tubs
  • 3 outdoor pools
  • Basketball
  • Beach volleyball
  • Fitness classes
  • Full-service spa
  • Gym
  • Nightclub
  • Outdoor tennis court
  • Sauna
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 7 meeting rooms
  • Business center
  • Computer station
  • Conference center (50,000 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • Free pool cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Hot tub
  • In-room massages
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 2014
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Georgian architecture
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free rollaway/extra bed
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with satellite channels
  • DVD player
  • iPod dock
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
This property offers airport shuttle pickup service from Montego Bay Jamaica - Sangster International Airport (MBJ) only.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Hyatt Zilara Rose Hall Adults Only All Inclusive
Hyatt Zilara Rose Hall Adults Only – All Inclusive
Hyatt Zilara Rose Hall - Adults Only - All Inclusive Montego Bay

Hyatt Zilara Rose Hall - Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 671 out of 1103 reviews
Rating 8 - Good. 238 out of 1103 reviews
Rating 6 - Okay. 109 out of 1103 reviews
Rating 4 - Poor. 42 out of 1103 reviews
Rating 2 - Terrible. 43 out of 1103 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Lizette

All things was Beautiful
Stayed 5 nights in Dec 2024

10/10 Excellent

Sahr, South River

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, it's a peaceful and relaxing retreat suitable for both adults and families, catering well to various preferences.
Stayed 4 nights in Nov 2024

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing time here for a family trip. The staff were extremely friendly and helpful, even going out of their way to ensure we had a room that suited our accessibility needs. I felt like the food was above average for an all-inclusive resort, which was a pleasant surprise and definitely a parent pleaser. Plenty of space by the pool and on the beach. The staff helped us book a couple off-resort excursions and were able to suggest activities that would be doable by the older members of the group. I will definitely be returning here in the future!
Stayed 4 nights in Nov 2024

6/10 Okay

Tameka L

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

Kyle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful but the beach was very rocky. Staff was amazing and the food was great.
Stayed 5 nights in Nov 2024

10/10 Excellent

Harrinarain

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness
Stayed 4 nights in Nov 2024

4/10 Poor

smita

Liked: Staff & service
Disliked: Cleanliness
At the restaurant for dinner, water was leaking from the ceiling and we were asked to continue with the dinner. food Items at the cafe were finished early in the morning and after that we are told it is not available. The day we got there, there where no pool towels available for use.. could not sue the pool. The hot tub has water that was mildly warm. I was told when I called that the pools are heated... the water was very cold with no heat... not sure why I paid this much for this experience. I hope there is some compensation for spending this amount of the money and not having the experience that we should get, thanks
Stayed 4 nights in Nov 2024

8/10 Good

Dantana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Randall made us feel safe and welcome.
Stayed 2 nights in Nov 2024

8/10 Good

Jaslin

Stayed 2 nights in Nov 2024

8/10 Good

Barbara-Jean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great except the rooms are not as luxurious and well maintained as you would expect for such a hotel with all the exterior beauty and amenities; staff was very helpful and hospitable
Stayed 3 nights in Nov 2024

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
The property was great, the beds were hard firm.
Stayed 3 nights in Nov 2024

10/10 Excellent

Shaquilla Patrice

Stayed 3 nights in Nov 2024

10/10 Excellent

Antonio, Springfield

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a quick weekend getaway.
Stayed 4 nights in Nov 2024

4/10 Poor

Matthew Douglas

Traveled with group
Disliked: Cleanliness, property conditions & facilities
This is a 3 star property at best. I stayed at the Zilaria. The facilities are dated and need renovation. I stayed in a swim up suite, room 4105. We requested maintenance 3 times during the stay. A broken sliding door between the living/bath area, a toilet door that was impossible to close, and a tub drain that would not seal and a faucet to the tub that would not work. None of these problems were completely resolve. The swim up suites do not communicate with the main pool/swim up bar. There is one bar tender poolside at the swim up bar. Getting a drink is inconvenient so you have to rely on the cocktail waitresses. There was floating trash/debris in and around the swim up suite for days. The food is good. However, most restaurants are on the Ziva side so it is a 5-10 minute walk. The pathways are poorly lit so it can be a challenge after sundown. Service at the restaurants was slow. Waitstaff was working hard but places were understaffed. A dinner for 6 took 2.5 hours at Urban Heatz. The ocean views and ocean swimming is nice. The jerk chicken shacks and pizza snacks are nice. Pool side entertainment was fun. I asked to use a kayak to explore the ocean which is advertised as part of the all inclusive package and the worker demanded a tip BEFORE I went out. I was going to tip him but it felt like extortion. Overall, I was able to have a nice time. But this is not a luxury property by any stretch of the imagination. It is old, somewhat run-down and feels tired.
Stayed 5 nights in Nov 2024

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Priya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Kenya

Stayed 3 nights in Oct 2024

8/10 Good

Chiamaka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Akita Chandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay here again. From the time we arrived until the time we left the staff made sure we were well taking care of.
Stayed 3 nights in Nov 2024

10/10 Excellent

Tasia

Liked: Amenities
Amazing!
Stayed 2 nights in Nov 2024

10/10 Excellent

Donna Terry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our oceanfront suite on the adult side was clean and well appointed. The dining options were good and the French restaurant was exceptional.
Stayed 4 nights in Nov 2024

10/10 Excellent

Sherry

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was the BEST vacation experience I’ve had in years. The staff was very professional and helpful. I loved the property and the ease going from one campus to the other. Kudos to a job well done!!!
Stayed 3 nights in Nov 2024

6/10 Okay

Sharleta

Traveled with partner
The property is definitely not a 5 star or 4. It’s barely maintaining at the 3 star. However, I think changes are coming soon so perhaps it will get better.
Stayed 7 nights in Sep 2024

10/10 Excellent

Rui

Stayed 5 nights in Oct 2024