4/10 Poor
Ama
Nov 27, 2024
Liked: Amenities
A lot of different and Great amenities but the guest service was terrible. Watch out for angry, mean-looking staff 😂. Literally, everyone looked pissed off! Get ready to wait over 2 hours for guest services (especially housekeeping). The restaurant's staff were ridiculously rude. I think it’s because we didn’t give tips at the restaurants, but I intended to do so at the end of my trip. There are 2 buffet restaurants however, in the one called Negril, the evening waitress acts like u need reservations or need to give a tip before being seated!
Ama
Stayed 4 nights in Nov 2024