Ratings based on 1,322 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.7 Hotel condition
CheapTickets Verified Reviews
by A verified traveler
Posted Oct 22, 2024 on Expedia
Kids loved it
Comment from Hotel Management
Oct 23, 2024 by Jackie, Hotel Management
We are glad that the children enjoyed their self. Please come back to visit us..
by A verified traveler
Posted Oct 22, 2024 on Expedia
Comment from Hotel Management
Oct 22, 2024 by Big Cypress Lodge, Hotel Management
Thank you for staying with us and for taking the time to submit a wonderful review. We hope to see you again soon!
by A verified traveler
Posted Oct 22, 2024 on Expedia
Comment from Hotel Management
Oct 22, 2024 by Big Cypress Lodge, Hotel Management
Thank you for staying with us and for taking the time to give us 5 stars. We hope to see you again soon!
by A verified traveler from Spearfish
Posted Oct 21, 2024 on Expedia
Nice place. Inconvenient on that no coffee shop and very limited food or restaurant choices that close early. No nice place to have cocktails. But the staff were amazing!! Very nice people!!
Comment from Hotel Management
Oct 22, 2024 by Big Cypress Lodge, Hotel Management
Thank you for the compliment of our team! Our staff makes us proud every day with the excellent service they provide our guests, and we are thrilled you were touched by their hospitality. We will pass your compliments and disappointments along to our Operations Team.
by A verified traveler
Posted Oct 20, 2024 on Expedia
Dark, dirty- more focused on the image/hype than the product. Staff unhelpful, verging on rude, except for the valet and bar staff. Breakfast poor and over priced. Wouldn’t stay again
Comment from Hotel Management
Oct 22, 2024 by Big Cypress Lodge, Hotel Management
Thank you for staying with us and for taking the time to submit a detailed review. We will pass your comments along to our Operations Team.
by A verified traveler
Posted Oct 19, 2024 on Expedia
This is a great hotel for families, its clean, cozy, and fun. Will definitely stay again!
Comment from Hotel Management
Oct 22, 2024 by Big Cypress Lodge, Hotel Management
We are happy to hear that you enjoyed your stay at Big Cypress. We appreciate your business, and thank you for your compliments. We hope to see you again soon!
by A verified traveler
Posted Oct 19, 2024 on Hotels
Comment from Hotel Management
Oct 19, 2024 by Big Cypress Lodge, Hotel Management
Thank you for taking the time to leave a review. We hope to see you again soon!
by A verified traveler
Posted Oct 17, 2024 on Expedia
The mattress bed need to change
Comment from Hotel Management
Oct 17, 2024 by Big Cypress Lodge, Hotel Management
Thank you for staying with us and for submitting a detailed review. Your comments will be sent along to our Operations Team.
by A verified traveler
Posted Oct 17, 2024 on Hotels
Comment from Hotel Management
Oct 17, 2024 by Big Cypress Lodge, Hotel Management
Thank you for staying with us and for taking the time to submit a review. We hope to see you again soon!
by A verified traveler
Posted Oct 17, 2024 on Expedia
Comment from Hotel Management
Oct 17, 2024 by Big Cypress Lodge, Hotel Management
Thank you for staying with us and for taking the time to submit a review. We hope to see you again soon!