With a stay at Oaks Melbourne on Lonsdale Suites, you'll be centrally located in Melbourne, just a 3-minute walk from Princess Theatre and 8 minutes by foot from Collins Street. .This aparthotel is 0.5 mi (0.8 km) from Melbourne Central and 0.6 mi (0.9 km) from Bourke Street Mall.
Aparthotel with a 24-hour front desk, steps from Princess Theatre
Oaks Melbourne on Lonsdale Suites offers 146 accommodations with hair dryers and irons/ironing boards. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. LCD televisions come with digital channels.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 146 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include microwaves and irons/ironing boards.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Languages
English
Property amenities
Internet
Available in the apartment: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Height restrictions apply for onsite parking
Car recommended
Self parking on site (AUD 45 per night; includes in/out privileges)
Extended parking on site (AUD 35 per week)
Limited onsite parking
Food and drink
Microwave
Refrigerator
Bedrooms
Bedsheets provided
Rollaway/extra bed: AUD 59 per night
Bathroom
Free toiletries
Hair dryer
Shower
Towels provided
Entertainment
LCD TV with digital channels
TV in common areas
Laundry
Dry cleaning/laundry service
Laundry facilities
Climate control
Air conditioning
Heating
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
Smoke-free property
Services and conveniences
24-hour front desk
Iron/ironing board
Luggage storage
Multilingual staff
Tour and ticket assistance
Location highlights
In a business district
In a shopping district
In an entertainment district
In the city center
Near a metro station
Near a train station
Near the boardwalk/promenade
Things to do
Bicycle rentals nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
Outdoor lighting
General
1 building
146 units
29 floors
Built in 2007
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Contactless check-out available
Special check-in instructions
The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for AUD 59.0 per night
Cribs (infant beds) are available for AUD 20.0 per night
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: AUD 100 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
Self parking fee: AUD 45 per night (in/out privileges)
Extended parking fee: AUD 35 per week
Crib (infant bed) fee: AUD 20.0 per night
Rollaway bed fee: AUD 59.0 per night
Credit card charges are subject to a surcharge of 1.5 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note this property charges a fixed percentage fee on credit and debit card transactions.
We should mention
A car is recommended for transportation to and from this property
Parking height restrictions apply
National rating
This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
Property is also known as
Oaks Lonsdale
Oaks Lonsdale Aparthotel
Oaks Lonsdale Aparthotel Melbourne
Oaks Lonsdale Melbourne
Oaks On Lonsdale Hotel Melbourne
Oaks On Lonsdale Melbourne
Oaks On Lonsdale
Oaks Melbourne on Lonsdale Suites Melbourne
Oaks Melbourne on Lonsdale Suites Aparthotel
Oaks Melbourne on Lonsdale Suites Aparthotel Melbourne
Oaks Melbourne on Lonsdale Suites Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 1150 out of 2674 reviews" "
10 - Excellent
1,150
Rating 8 - Good. 1126 out of 2674 reviews" "
8 - Good
1,126
Rating 6 - Okay. 248 out of 2674 reviews" "
6 - Okay
248
Rating 4 - Poor. 106 out of 2674 reviews" "
4 - Poor
106
Rating 2 - Terrible. 44 out of 2674 reviews" "
2 - Terrible
44
8.6/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.2/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
8/10 Good
Pheobe, Ashmore
Business traveler
Sep 20, 2024
Liked: Cleanliness
Initially the room I had booked was basic with an ajoining room which did not suit my husband & I. When I called to request changing to another room we were upgraded to a one bedroom apartment on a high level. It was fantastic for our stay & had a washer dryer/balcony/kitchen, comfy bed & everything we neeed. Staff very helpful & allowed us late check out too. Would stay again.
This was fantastic. The only odd thing was the TV in the main room was not plugged in to anything, no aerial no Internet. Odd. I used my phone as a hotpoint and that took a while to work out. If you don't have lots of data this would not be an option.
Location was pretty good. Bedding configuration was not as agreed upon and took 3 hours for it to be rearranged, one room had no towels.
Carpark is very tight and a nightmare of more than one car is moving.
There are other places to stay in Melbourne similarly priced but superior to the experience at the oaks.
great stay, nice rooms- simple but clean and comfortable with modern fixtures and appliances. front desk were lovely on check in and out.
would recommend and would stay again.
Amber
Stayed 1 night in Sep 2024
6/10 Okay
Martin
Aug 30, 2024
Walkable to China Town and easy to get to by public transport.
Martin
Stayed 3 nights in Aug 2024
2/10 Terrible
Taylah
Aug 23, 2024
Disliked: Cleanliness, amenities, room comfort
staff were out of this world rude and just no customer service skills at all on the Sunday the 18th of August, they hung the phone up whilst i was speaking, were utterly rude to my partner and straight up didn’t care one bit about what we were saying and just cut us off. the staff in the Monday tho were beautiful.
The room was disgusting with stains everywhere and the tvs not working what so ever
Taylah
Stayed 1 night in Aug 2024
10/10 Excellent
kayelene
Traveled with family
Aug 23, 2024
Liked: Cleanliness, room comfort
This is the third time here and is so good, so close to everything. Staff are so welcoming and helpful.
Property was clean and tidy. Close to amazing food and entertainment.
Not sure why people complained about the tight parking.
Rod
Stayed 4 nights in Aug 2024
10/10 Excellent
Helena
Business traveler, Traveled with family
Aug 18, 2024
Liked: Cleanliness
Front desk Staff were amazing but property owner/managemt team need to do something about the noise pollution and the fact that it’s very hard to renter the hotel room/apartment when the door mechanism is not working, it’s not acceptable to have to try multiple room cards to try and enter a room only to be advised the room lock is not working,
We were room moved but this should not be happening.
Your staff should not be placed in this position because of fixable maintenance issues that have not been addressed.
Your maintenance guy attended but gave us new keys but as soon as he had clocked off for yhe day the issue happened again where we could not get into our room. Maintenance worker should have changed the lock battery as soon as there was as there was an issue
The shower in the one bedroom is absolutely NOT up to standard. I could not even get the water to cover my body. The room is old, the tv is too small. The balcony had a container filled with cigarette butts in it. I stay in Oaks all the time and this hotel is below par. I am a Travel Manager and would not recommend that standard to clients sorry guys. Oaks on william is much better
STEL
Stayed 2 nights in Aug 2024
10/10 Excellent
Graeme
Jul 24, 2024
Liked: Cleanliness, room comfort
Straight Forward With No Fuss
Great location for easy access to the theatre district. Room was spacious and clean with a nice view toward Parliament House and the Treasury Gardens
Good place to stay, especially when attending a theatre show as very close by...
benjamin
Stayed 1 night in Jul 2024
6/10 Okay
Nari
Traveled with family
Jul 21, 2024
Liked: Amenities
Kind and friendly staff
Parking was bit hard as only one entrance for in and out
Bathroom and stove look like bit old but was not bothered me to stay
Overally not to bed