Novotel Melbourne South Wharf

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Melbourne South Wharf

Aerial view
Pillowtop beds, in-room safe, desk, laptop workspace
Exterior
Standard Double Room, 2 Double Beds | Pillowtop beds, in-room safe, desk, laptop workspace
Standard Room, 1 Queen Bed | Television

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Parking available
    Parking available

Explore the area

Map
7 Convention Centre Place, South Wharf, VIC, 3006
  • Melbourne Convention and Exhibition Centre
    1 min walk
  • DFO South Wharf
    1 min walk
  • Crown Casino
    8 min walk
  • Melbourne, VIC (MEL-Tullamarine)
    23 min drive

Room options

Superior Room, 1 King Bed

  • 269 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

Standard Double Room, 2 Double Beds

  • 269 sq ft
  • Bay view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed

  • 269 sq ft
  • Bay view
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom, City View

  • 366 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Melbourne

With a stay at Novotel Melbourne South Wharf in Melbourne (South Wharf), you'll be steps from Melbourne Convention and Exhibition Centre and DFO South Wharf. .This hotel is 0.4 mi (0.7 km) from Crown Casino and 0.6 mi (0.9 km) from Collins Street.

What's nearby

  • Melbourne Convention and Exhibition Centre - 1 min walk - 0.1 miles
  • Crown Casino - 8 min walk - 0.5 miles
  • Collins Street - 11 min walk - 0.6 miles
  • SEA LIFE Melbourne - 13 min walk - 0.7 miles
  • Marvel Stadium - 16 min walk - 0.9 miles

Getting around

  • Flagstaff Station - 4 min drive
  • Southern Cross Station - 16 min walk
  • Melbourne Airport (MEL) - 23 min drive

Restaurants

  • ‪DFO Food Court - ‬3 min walk
  • ‪The Boatbuilders Yard - ‬7 min walk
  • ‪Munich Brauhaus - ‬3 min walk
  • ‪BangPop - ‬3 min walk
  • ‪The Melbourne Cellar Door - ‬3 min walk

About this property

Novotel Melbourne South Wharf

Riverfront hotel with a 24-hour fitness center connected to the convention center in Melbourne
Novotel Melbourne South Wharf offers 347 air-conditioned accommodations with safes and complimentary newspapers. Beds feature pillowtop mattresses. A pillow menu is available. 50-inch LED televisions come with premium cable channels and pay movies. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 347 air-conditioned rooms featuring LED televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Take advantage of recreation opportunities such as a 24-hour fitness center or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Enjoy Italian cuisine at MR. Carpano Dining & Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
MR. Carpano Dining & Bar - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Allora-Espresso + Dessert - Onsite café. Open daily.
Mr Capano Bar - Onsite bar. Open daily.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, French, Hindi, Korean, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (AUD 50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 45 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Allora-Espresso + Dessert
  • Mr Capano Bar
  • MR. Carpano Dining & Bar

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Garden
  • On a river
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 26 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2018
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: AUD 200 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 45 per person
  • Self parking fee: AUD 50 per day
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Breakfast fees apply only to guests age 12 and older.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Melbourne South Wharf Hotel
Novotel Melbourne Wharf Hotel
Novotel Melbourne Wharf Wharf
Novotel Melbourne South Wharf Hotel
Novotel Melbourne South Wharf South Wharf
Novotel Melbourne South Wharf Hotel South Wharf

Reviews

9.0

Wonderful

Rating 10 - Excellent. 669 out of 1002 reviews" "
Rating 8 - Good. 226 out of 1002 reviews" "
Rating 6 - Okay. 63 out of 1002 reviews" "
Rating 4 - Poor. 23 out of 1002 reviews" "
Rating 2 - Terrible. 21 out of 1002 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Doug

Stayed 2 nights in Aug 2024

10/10 Excellent

Tony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
What a wonderful place to stay, Easy check in with professional and friendly staff. Buffet breakfast was delicious and worth the money. The room was tidy with all the amenities needed.
Stayed 1 night in Aug 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Rishi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 1 night in Aug 2024

6/10 Okay

Kenichi

Traveled with family and small children
Disliked: Staff & service
必要最低限のサービスが提供される感じです。イメージよりも上回ったサービスは冷蔵庫に子供用の牛乳が入っていたくらいでしょうか。 クローゼットの中の金庫が使えなかったので対応をお願いしたらすごく嫌な感じで結局来てくれず。 ルームクリーニングも大体何かが足りてないか忘れています。コップが片付いていなかったり、リネンの補充が人数分なかったり、なぜかベッドメイク後に枕を戻し忘れていたり。 コンベンションセンターと繋がっているためビジネスマン向けなのでファミリーフレンドリーではないのはまあしょうがないかなという感じですが、あまり満足感はありませんでした。 DFOというショッピングモールもついていますが、結構ガラの悪い人しかいない感じなので、雰囲気の良さを求めるなら微妙かもしれません。
Stayed 4 nights in Aug 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for Convention Cnt and Casino
Stayed 2 nights in Aug 2024

10/10 Excellent

Chloe

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The convenience was great. The staff were amazing. Breakfast was handy and smooth running. My only pain point was that my ‘king’ bed was two single pushed together which meant sleeping in the middle of the king bed wasn’t what I was expecting I paid for…
Stayed 1 night in Aug 2024

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was below average
Stayed 2 nights in Aug 2024

10/10 Excellent

Glenn

Just a really nice play to stay when you are enjoying life at that end of the city.
Stayed 1 night in Aug 2024

8/10 Good

RAJEEV

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Simon

Stayed 2 nights in Jul 2024

10/10 Excellent

Tanya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I really enjoyed our stay at Novotel south wharf. The staff were very helpful and friendly and the buffet breakfast was amazing! Thank you
Stayed 1 night in Jul 2024

8/10 Good

Alfred

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Parking was quite expensive , considering clients use the hotel for the weekend , other than that parking was convenient .
Stayed 2 nights in Jul 2024

10/10 Excellent

chan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
It's a good hotel. Been staying here a few times during my visit as it is next to the venue where I work
Stayed 1 night in Jul 2024

10/10 Excellent

Andrew Harry

Liked: Property conditions & facilities
Was easy to get too very clean and safe close to everything food was awesome
Stayed 3 nights in Jul 2024

10/10 Excellent

Michael Angelo

Stayed 2 nights in Jul 2024

10/10 Excellent

Suellen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy to everything
Literally 20 steps to The Lume, and 50 to the DFO and South Wharf restaurants.
Stayed 1 night in Jul 2024

8/10 Good

Scott

Stayed 2 nights in Jun 2024

10/10 Excellent

Gaynore Celeste

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Caren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

2/10 Terrible

Sarmuhabat

Liked: Property conditions & facilities
Disliked: Staff & service
Temperature in the room was sweltering hot. Controller wouldn’t work. Reception was so unapologetic about it. We stay in Novotel every time we visit Melbourne. We pay for the parking at the hotel reception. This time staff refused to help with the parking as well. We end up paying $98 for overnight parking.
Stayed 1 night in Jul 2024

8/10 Good

Tom

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant service was good, however the manager guy needs to empower his staff to do their jobs independently to improve efficiency. Every time a meal came out with a member of his staff he would intercept and deliver to the tables...
Stayed 5 nights in Jun 2024

8/10 Good

stewart

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Great view nice comfortable dark rooms got a fair bit of nose from traffic and corridors but overall pretty good
Stayed 1 night in Jun 2024

10/10 Excellent

Yvette

Stayed 1 night in Jun 2024