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Arrow on Swanston

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Arrow on Swanston

Premium Penthouse Apartment | Desk, laptop workspace, blackout drapes, iron/ironing board
Premium Penthouse Apartment | City view
View from property
Premium Penthouse Apartment | Living area | 40-inch LCD TV with digital channels, TV
Front of property - evening/night

Reviews

7.0 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Parking available
  • Gym
  • Laundry

Explore the area

Map
488 Swanston Street, Carlton, VIC, 3053
  • Lygon Street
    5 min walk
  • The Budapest Cafe
    1 min walk
  • Melbourne Central Station
    7 min walk
  • Melbourne, VIC (MEL-Tullamarine)
    25 min drive

Room options

View all photos for Studio Apartment

Studio Apartment | Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Apartment

  • 291 sq ft
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for One Bedroom Apartment

Desk, laptop workspace, blackout drapes, iron/ironing board

One Bedroom Apartment

  • 291 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe King Apartment

Deluxe King Apartment | Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe King Apartment

  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe One Bedroom Apartment

Deluxe One Bedroom Apartment | Living area | 40-inch LCD TV with digital channels, TV

Deluxe One Bedroom Apartment

  • 291 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Two Bedroom Apartment

Two Bedroom Apartment | Desk, laptop workspace, blackout drapes, iron/ironing board

Two Bedroom Apartment

  • 291 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for 4 Bedrooms Apartment

4 Bedrooms Apartment | Desk, laptop workspace, blackout drapes, iron/ironing board

4 Bedrooms Apartment

  • 4 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed, 4 Twin Beds and 1 Twin Sofa Bed

View all photos for Two Single Bedroom Apartment

Two Single Bedroom Apartment | Desk, laptop workspace, blackout drapes, iron/ironing board

Two Single Bedroom Apartment

  • 2 bedrooms
  • 1 bathroom
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Two Bedrooms Apartment

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Two Bedrooms Apartment

  • 291 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Triple Single Beds Apartment

Triple Single Beds Apartment | Desk, laptop workspace, blackout drapes, iron/ironing board

Triple Single Beds Apartment

  • 291 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Premium Penthouse Apartment

Premium Penthouse Apartment | Desk, laptop workspace, blackout drapes, iron/ironing board

Premium Penthouse Apartment

  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Penthouse Apartment

Penthouse Apartment | Desk, laptop workspace, blackout drapes, iron/ironing board

Penthouse Apartment

  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Family Apartment

Deluxe Family Apartment | Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Family Apartment

  • 291 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed, 1 Double Bed and 1 Large Twin Sofa Bed

View all photos for One Bedroom Apartment

Desk, laptop workspace, blackout drapes, iron/ironing board

One Bedroom Apartment

  • Sleeps 2
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Studio Apartment

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Apartment

  • Sleeps 2
  • 1 Double Bed

View all photos for Two Single Bedroom Apartment

Desk, laptop workspace, blackout drapes, iron/ironing board

Two Single Bedroom Apartment

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Two Bedroom Apartment

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Two Bedroom Apartment

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe King Apartment

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe King Apartment

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe One Bedroom Apartment

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe One Bedroom Apartment

  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Spacious Family Apartment

Desk, laptop workspace, blackout drapes, iron/ironing board

Spacious Family Apartment

  • Sleeps 5
  • 1 Twin Sofa Bed and 2 Double Beds

View all photos for Two Bedroom Apartment

Desk, laptop workspace, blackout drapes, iron/ironing board

Two Bedroom Apartment

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Penthouse Apartment

Desk, laptop workspace, blackout drapes, iron/ironing board

Family Penthouse Apartment

  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Triple Single beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Triple Single beds

  • Sleeps 3
  • 3 Twin Beds

View all photos for One Bedroom Penthouse Apartment

Desk, laptop workspace, blackout drapes, iron/ironing board

One Bedroom Penthouse Apartment

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 Double Bed

Similar properties

Exterior

Great Southern Hotel Melbourne

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.1 out of 5, Very Good, (1753)
The price is $53
per night
$59 total
includes taxes & fees
Jan 5 - Jan 6
Great Southern Hotel Melbourne

About the neighborhood

Melbourne

With a stay at Arrow on Swanston, you'll be centrally located in Melbourne, within a 10-minute walk of Lygon Street and Queen Victoria Market. .This family-friendly aparthotel is 0.9 mi (1.4 km) from St. Vincent's Hospital and 0.9 mi (1.4 km) from Royal Exhibition Building.
View more Aparthotels in MelbourneOpens in a new window

What's nearby

  • Queen Victoria Market - 7 min walk
  • Melbourne Museum - 14 min walk
  • Princess Theatre - 14 min walk
  • Marvel Stadium - 3 min drive
  • Rod Laver Arena - 3 min drive

Getting around

  • Melbourne Central Station - 7 min walk
  • Flinders Street Station - 18 min walk
  • Melbourne Airport (MEL) - 25 min drive

Restaurants

  • ‪Little Bang Espresso - ‬3 min walk
  • ‪Captain Melville - ‬4 min walk
  • ‪Hareruya Pantry - ‬4 min walk
  • ‪Ini Studio - ‬4 min walk
  • ‪Humble Rays - ‬4 min walk

About this property

Arrow on Swanston

Family-friendly Melbourne aparthotel in Carlton with a fitness center
Arrow on Swanston offers 200 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include desks. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 40-inch LCD televisions come with digital channels. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the aparthotel include an outdoor pool, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 200 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. 40-inch LCD televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and separate sitting areas, and housekeeping is provided daily.
Enjoy a range of recreational amenities, including an outdoor pool, a sauna, and a fitness center. Additional features at this aparthotel include complimentary wireless internet access, concierge services, and a hair salon.
Grab lunch at Cafe Crema, a restaurant that specializes in local cuisine. You can also grab snacks at the coffee shop/cafe.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Melbourne? This aparthotel has 9688 square feet (900 square meters) of space consisting of a conference center and 4 meeting rooms. Self parking (subject to charges) is available onsite.
Cafe Crema - This café specializes in local cuisine and serves breakfast, lunch, and light fare.

Languages

Chinese (Mandarin), English, Hindi, Indonesian, Spanish, Thai

Property amenities

Pool/Spa

  • Outdoor pool
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (AUD 25 per night; includes in/out privileges)

Family friendly

  • Children stay free (see details)
  • Free crib
  • Highchair

Restaurants on site

  • Cafe Crema

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • 40-inch LCD TV with digital channels

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 4 meeting rooms
  • Business center
  • Conference center (9,688 square feet of space)
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Grocery/convenience store
  • Hair salon
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Local maps
  • Luggage storage
  • Multilingual staff
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a business district
  • In a shopping district
  • In an entertainment district
  • In the city center
  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near a zoo
  • Near an outlet shopping mall
  • Near the bay

Things to do

  • Gym
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Rock climbing nearby
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 200 units
  • 9 floors
  • Banquet hall
  • Built in 2003

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The property charges 3.8 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: AUD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: AUD 25 per night (in/out privileges)
  • Credit card charges are subject to a surcharge of 3.8 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Arrow Swanston Apartment Carlton
Arrow Swanston Carlton
Arrow Swanston Aparthotel Carlton
Arrow Swanston
Arrow Swanston Aparthotel
Arrow on Swanston Carlton
Arrow on Swanston Aparthotel
Arrow on Swanston Aparthotel Carlton

Arrow on Swanston Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 562 out of 2272 reviews" "
Rating 8 - Good. 732 out of 2272 reviews" "
Rating 6 - Okay. 430 out of 2272 reviews" "
Rating 4 - Poor. 282 out of 2272 reviews" "
Rating 2 - Terrible. 266 out of 2272 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Would Hotel, decent beds, great location
Stayed 2 nights in Sep 2024

10/10 Excellent

Anne

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms are too spacious and quiet with having great amenities for the family
Stayed 1 night in Sep 2024

10/10 Excellent

Rose

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great facilities for the families with great rooms having clean and big bathrooms
Stayed 1 night in Sep 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and spacious room with great food options for the family
Stayed 1 night in Sep 2024

6/10 Okay

Andrew

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Amenities, property conditions & facilities
They gave us 2 single beds sideways to make a queensize bed with a comforter over it they did this in 2 rooms. With a tiny tv. Over all 2.5 out of 5.
Stayed 4 nights in Sep 2024

10/10 Excellent

Bella

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient for the airport . The bed felt quite soft when I first sat on it but I actually slept really well in it. Staff were helpful. Breakfast was ok. Room was clean and quiet
Stayed 1 night in Sep 2024

10/10 Excellent

Emily

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location of the hotel is in the middle of the city due to which we are able to get all the things very quickly and easily
Stayed 1 night in Sep 2024

10/10 Excellent

Claire

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms are too spacious and clean and view from balcony is also very pleasant
Stayed 1 night in Sep 2024

8/10 Good

Telysa

Traveled with family
Disliked: Cleanliness
The positive about this is there is a tram stop right out the front and also the lady who checked us in was lovely. The downside was the cleanliness and lack of bedding for the pull out sofa. We had a room for 5 people so used the sofa. We booked and paid for 5 but no linen provided for the 5th. When we asked and collected extra linen they couldnt even provide a pillowcase for the pillow and the blanket had burn marks over it. Sofa was horrendously uncomfy and all you felt were the wooden frame under it. Not even enough cups for us all. This room wasnt set up for 5. I am not fussy with much but i expected a pillow case for hygiene purposes at the very least
Stayed 1 night in Sep 2024

2/10 Terrible

Tayah

Stayed 4 nights in Sep 2024

10/10 Excellent

Joan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It’s a very stylish looking property, comfortable and spacious rooms, luxurious bathroom and great pool views.
Stayed 1 night in Sep 2024

10/10 Excellent

Natalie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The entire staff was extremely warm & courteous visited with my parents we had an amazing experience. Food & service is definitely top notch .
Stayed 1 night in Sep 2024

10/10 Excellent

Deidre

Traveled with family
Liked: Amenities, property conditions & facilities
Area near the hotel is very nice, rooms were quiet nice
Stayed 1 night in Sep 2024

6/10 Okay

Tye

Traveled with family
Liked: Amenities
Room wasn’t prepared when we arrived at 7pm and another cleaner let themselves into the room while we were in there.
Stayed 1 night in Sep 2024

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing pool,bar, view, room high quality tidy and spacious. Located well with the mall, good staff service. All good, one of my favorite hotels around the world.
Stayed 1 night in Sep 2024

10/10 Excellent

Michelle

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff is quite good at the hotel and rooms are very spacious and comfortable. Food is also very delicious
Stayed 1 night in Sep 2024

10/10 Excellent

Katherine

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Hotel facilities,cleanliness ,security and the food was great. welcoming at the entrance was great and i was able to work from the comfort of my room as the internet was perfect.
Stayed 1 night in Sep 2024

10/10 Excellent

Emily

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room (including bathroom) was great - spacious, clean, plenty of supplies, all things working. The staff was very well trained! And not just the staff at the reception, is also very nice
Stayed 1 night in Sep 2024

10/10 Excellent

Abigail

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect if you need to be close to the airport. We flew in late and were warmly greeted on arrival, slept like a log and enjoyed a beautiful breakfast before flying to our next destination the following morning.
Stayed 1 night in Sep 2024

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Arrow on Swanston is located in the centre of the city due to which we can easily get tram and bus services easily
Stayed 1 night in Sep 2024

2/10 Terrible

Stacey

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Photos are not like website hotel took à further 100 and said it would take 10 days to process concerned bout safety issues
Stayed 1 night in Sep 2024

10/10 Excellent

Pippa

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was a good combination of different cuisines. Attention to detail in preparation of dishes. Beautiful ambience even though it was raining. Staff are attentive and forthcoming. Remember you by name which is excellent, always polite and make every effort to check on your comfort.
Stayed 1 night in Sep 2024

10/10 Excellent

Pippa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
There is no doubt that the staff interaction is the best part of this property. They tend to have very relevant conversations and offer to help with local tourist attractions/ shops etc as well, a bonus is that they're really great with kids as well!
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Surprisingly Good Value: A Hidden Gem on Swantson
I recently stayed at Arrow Hotels on Swantson Street, and I wanted to share my experience. Initially, I was concerned after booking a non-refundable room; the photos online were inaccurate, and I wished I could have canceled. I read a number of reviews that raised my worries, but being a seasoned traveler, I thought it couldn't possibly be worse than a homestay. With low expectations, I approached my stay. Surprisingly, I found the hotel to be just fine! It was clean and provided everything needed for a one-night stay. My motto turned out to be "bad that it was so good in the end," as my mom and I ended up having a great time. The facilities were decent – a clean room and a shower, although the shower door did fall off (but honestly, it was manageable). Given the price and its excellent location, I would certainly consider coming back. The hotel staff were friendly and helpful, which made the experience even better. Is it the Ritz? No, but for the value, it’s absolutely worth it. I’d recommend Arrow Hotels on Swantson Street if you’re looking for an affordable place that delivers more than you might expect. Overall, thumbs up from me!
Stayed 1 night in Sep 2024

4/10 Poor

Stephanie

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Room was adequate but not cleaned well. Floor was sticky. Chairs were greasy from previous guests. Crumbs left on couch from previous guests. Door to balcony broken/unable to lock. Bedding was limited and of poor quality. Toilet seat was loose. Overall everything just needed a good clean and an update in quality.
Stayed 1 night in Sep 2024