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Hotel Playa Mazatlan

3.0 star property

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Photo gallery for Hotel Playa Mazatlan

5 outdoor pools, pool umbrellas, sun loungers
5 outdoor pools, pool umbrellas, sun loungers
5 outdoor pools, pool umbrellas, sun loungers
Front of property
Garden

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Av. Playa Gaviotas 202, Mazatlán, SIN, 82110
  • Place, Sea Shell City Museum
    ‪3 min walk‬
  • Place, Punta Camaron Beach
    ‪5 min walk‬
  • Place, The Mazatlan Malecón
    ‪8 min walk‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪36 min drive‬

Room options

View all photos for Room Standard

Premium bedding, in-room safe, desk, iron/ironing board

Room Standard

  • Sleeps 2

View all photos for Room Deluxe with Sea View

Premium bedding, in-room safe, desk, iron/ironing board

Room Deluxe with Sea View

  • Sea view
  • Sleeps 4

View all photos for Habitacion vista al jardin no reembolsable

Premium bedding, in-room safe, desk, iron/ironing board

Habitacion vista al jardin no reembolsable

8.2 out of 10
Very good
(28 reviews)
  • Garden view
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitacion vista al mar no reembolsable

Beach/ocean view

Habitacion vista al mar no reembolsable

8.8 out of 10
Excellent
(36 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitacion 1 cama king todo no reembolsable

Habitacion 1 cama king todo no reembolsable | Premium bedding, in-room safe, desk, iron/ironing board

Habitacion 1 cama king todo no reembolsable

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Habitacion de lujo no reembolsable

Habitacion de lujo no reembolsable | Premium bedding, in-room safe, desk, iron/ironing board

Habitacion de lujo no reembolsable

9.6 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitacion Estandar solo hospedaje

Premium bedding, in-room safe, desk, iron/ironing board

Habitacion Estandar solo hospedaje

8.4 out of 10
Very good
(39 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitacion Estandar Vista al Mar solo hospedaje

Beach/ocean view

Habitacion Estandar Vista al Mar solo hospedaje

7.8 out of 10
Good
(45 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitacion vista al jardin reembolsable

Habitacion vista al jardin reembolsable | Premium bedding, in-room safe, desk, iron/ironing board

Habitacion vista al jardin reembolsable

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard with Garden View

Premium bedding, in-room safe, desk, iron/ironing board

Room Standard with Garden View

  • Garden view
  • 269 sq ft
  • Sleeps 4

View all photos for Room Standard with Sea View

Premium bedding, in-room safe, desk, iron/ironing board

Room Standard with Sea View

  • Sea view
  • 269 sq ft
  • Sleeps 4

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About the neighborhood

Mazatlán

With a stay at Hotel Playa Mazatlan in Mazatlán (Zona Dorada), you'll be within a 10-minute walk of The Mazatlan Malecón and Sea Shell City Museum. .This beach hotel is 4.6 mi (7.4 km) from Olas Altas Beach and 4.8 mi (7.7 km) from Cerritos Beach.

What's nearby

  • Sea Shell City Museum - 3 min walk - 0.2 miles
  • Punta Camaron Beach - 5 min walk - 0.3 miles
  • The Mazatlan Malecón - 8 min walk - 0.5 miles
  • Playa Brujas - 14 min walk - 0.7 miles
  • El Cid Country Club Golf Course - 17 min walk - 0.9 miles

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 34 min drive

Restaurants

  • ‪Panamá Zona Dorada - ‬3 min walk
  • ‪Pancho's Restorant - ‬2 min walk
  • ‪Lucky B's - ‬2 min walk
  • ‪Joe's Oyster bar - ‬2 min walk
  • ‪Pinups Fun & Grill - ‬2 min walk

About this property

Hotel Playa Mazatlan

Hotel Playa Mazatlan offers 400 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Mazatlán hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Make yourself at home in one of the 400 air-conditioned rooms featuring flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor pools, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy Mexican cuisine at La Terraza, one of the hotel's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.
La Terraza - This beachfront buffet restaurant specializes in Mexican cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Casa Roberto - This restaurant specializes in Mexican cuisine and serves lunch and dinner. Open daily.
Georginis Restaurant - Overlooking the ocean, this restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
US George Sports Bar - This sports bar serves light fare only. Open daily.
CAPITAN JACK - This family restaurant serves lunch and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Room service (during limited hours) is available.

All inclusive details

All-inclusive room rates at Hotel Playa Mazatlan are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
Dining and beverage availability limited at one or more venues

Entertainment

Onsite entertainment and activities
Onsite live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free secured self parking on site
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • 2 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • CAPITAN JACK
  • Casa Roberto
  • Georginis Restaurant
  • La Terraza
  • US George Sports Bar

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Foosball table
  • Free children's club
  • Full-service spa
  • Gym
  • Sauna
  • Shopping
  • Table tennis
  • TV in common areas

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility

More

  • Built in 1955
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 12 years old are not allowed in the swimming pool without adult supervision
Guests under 12 years old are not allowed in the spa, and guests under 13 years old are only allowed with adult supervision

Property is also known as

Hotel Mazatlan
Hotel Mazatlan Playa
Hotel Playa
Hotel Playa Mazatlan
Mazatlan Hotel
Mazatlan Hotel Playa
Mazatlan Playa
Playa Hotel Mazatlan
Playa Mazatlan
Playa Mazatlan Hotel
Hotel Mazatlan Mexico Playa
Mazatlan Inclusive Inclusive
Hotel Playa Mazatlan
Hotel Playa Mazatlan - All Inclusive Mazatlan
Hotel Playa Mazatlan - All Inclusive All-inclusive property

Hotel Playa Mazatlan Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 541 out of 1009 reviews
Rating 8 - Good. 231 out of 1009 reviews
Rating 6 - Okay. 118 out of 1009 reviews
Rating 4 - Poor. 65 out of 1009 reviews
Rating 2 - Terrible. 54 out of 1009 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Erendira

Stayed 3 nights in Nov 2025

8/10 Good

Connie

Liked: Cleanliness, staff & service, amenities
Check-in was a breeze (but we checked in on a Tuesday- we saw the weekend looked super busy). Very friendly staff. The room was wonderful with an ocean view. Comfortable beds. The hotel is all inclusive, so it is super difficult to get drinks or food if you don’t buy the inclusive bracelet. The buffets and other food options are kinda average but the waiters and bartenders are great. The area is very convenient to shops and bars but just KNOW the area is VERY busy on the beach and has super loud music, it’s kinda overwhelming!
View from our room
Stayed 3 nights in Nov 2025

4/10 Poor

Andres, South El Monte

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Staff was great i wish i wound check the reviews on yelp before i made my reservation. Food was not so good. The all inclusive on my personal view is not worth it. The beer offered all around the hotel is one of the cheapest Waterdown beer. Buffer food not worth it. Room has small brick mattress with tortilla thin pillows no small fridge had to purchases small cooler to keep some drinks cold. Restroom small and shower door damaged it didn’t closed. Construction on site that at 7am I was wide awake with all the hammering and loud noises. I won’t come to this hotel next time. Now that I’m around just seen better hotels around also beach front and much better rooms and better prices
Shower door not closing. The problem is not exactly that is that it opened inside The corner shower
My cooler
Small table
Stayed 4 nights in Nov 2025

6/10 Okay

Juan

Stayed 4 nights in Nov 2025

8/10 Good

Agnes Elaine

Liked: Cleanliness
Clean room but felt amenities lacking this year. Menus only scannable which doesn't work for those without a smart phone or no service in Mexico. The upkeep of the property is sliding (long grass, paint peeling surfaces)
Stayed 3 nights in Nov 2025

10/10 Excellent

Renee K

Stayed 6 nights in Oct 2025

10/10 Excellent

Eliza

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very attentive and we had a great experience
Stayed 6 nights in Oct 2025

10/10 Excellent

Lori

Stayed 3 nights in Sep 2025

10/10 Excellent

Ramyar

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean and all staff people were very welcoming.
Stayed 7 nights in Oct 2025

10/10 Excellent

Lorenza, Springfield

Liked: Cleanliness, amenities
El mejor hotel muy buen servicio y atención!
Stayed 4 nights in Oct 2025

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always return here. Best staff ever
Stayed 10 nights in Oct 2025

6/10 Okay

Bricio

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Great location and nice pools but the rooms leave a lot to be desired (outdated). Had booked for 6 nights but only lasted 3 nights because of the room. If you don't care about the room much then is a great value. I moved to The Courtyard by Marriott and was happy with the room.
Stayed 6 nights in Oct 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Nice view clean rooms
Stayed 5 nights in Oct 2025

10/10 Excellent

Arantxa

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2025

8/10 Good

Alejandra Villagran

Stayed 4 nights in Oct 2025

8/10 Good

Sandra

Stayed 5 nights in Oct 2025

8/10 Good

Richard H

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Vission on the balcony in the morning the best 1 night only some inprovment. Coffee needs creamer bigger cups l and lids showers suck nowhere to have shampo but on thr floor accomedatons beed higher end inprovment
Stayed 1 night in Oct 2025

2/10 Terrible

Graciela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel rooms, pools and beach were all good. The noise from the bands playing on the beach from midday to late evening was awful.
Stayed 6 nights in Jul 2025

10/10 Excellent

Esmeralda

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, clean room, great ocean view, definitely recommend and would stay here again. Right in the center of everything
Stayed 3 nights in Sep 2025

10/10 Excellent

Victor

Stayed 3 nights in Sep 2025

8/10 Good

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the Malecón and on the beach. Fantastic staff, very clean, great pool area with many options. We did all inclusive which was nice, however only one main restaurant is open each night, as well as the buffet. No option to choose to eat at whichever restaurant you want, and you must make reservations by 11am. We were under the impression that there were many restaurants to choose from during our stay. This was not the case.
Stayed 5 nights in Aug 2025

10/10 Excellent

Juan

Stayed 3 nights in Aug 2025

6/10 Okay

Joseph

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Hotel staff doesn’t help with food options. The food is terrible at most places at this resort. The hotel is in a perfect location but it is old and needs a makeover. Will not return because the food quality is really bad and to get anything at all you stand and wait in long lines.
Stayed 3 nights in Sep 2025

10/10 Excellent

Miguel

Stayed 4 nights in Aug 2025

10/10 Excellent

Jessica Nallely

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family-Friendly , Beach Acess, plenty of dining options all within walking distances!
Stayed 5 nights in Aug 2025