DoubleTree by Hilton Mazatlan

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Mazatlan

4 outdoor pools, pool umbrellas, sun loungers
Exterior
Exterior
Suite, 1 Bedroom | 1 bedroom, premium bedding, minibar, in-room safe
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Parking included
    Parking included

Explore the area

Map
Av. Camaron Sabalo 905, Zona Costera, Mazatlán, SIN, 82148
  • Playa Brujas
    12 min walk
  • El Cid Country Club Golf Course
    3 min drive
  • Punta Camaron Beach
    7 min drive
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    32 min drive

Room options

Junior, Suite, 1 Queen Bed, Balcony, Oceanfront

  • 360 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

Junior Suite, 2 Double Beds, Balcony, Oceanfront

  • 360 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 Queen Bed, Oceanfront

  • 280 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 2 Double Beds, Oceanfront

  • 280 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom

  • 717 sq ft
  • Sleeps 4
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible (Roll-In Shower)

  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

Junior Suite, 1 Queen Bed, City View

  • 360 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Junior Suite, 2 Double Beds, City View

  • 360 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed, City View

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 2 Double Beds, City View

  • 280 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed, City View

  • City view
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Mazatlán

With a stay at DoubleTree by Hilton Mazatlan in Mazatlán (Zona Dorada), you'll be a 3-minute drive from The Mazatlan Malecón and 7 minutes from Mazatlán Aquarium. .This beach hotel is 3.7 mi (5.9 km) from Cerritos Beach and 5.1 mi (8.2 km) from Plaza Machado.

What's nearby

  • El Cid Country Club Golf Course - 3 min drive - 1.1 miles
  • Punta Camaron Beach - 7 min drive - 1.3 miles
  • Mazatlan International Center - 7 min drive - 3.9 miles
  • Mazatlán Aquarium - 7 min drive - 3.2 miles
  • Cerritos Beach - 11 min drive - 3.7 miles

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 32 min drive

Restaurants

  • ‪Panamá - ‬1 min walk
  • ‪Los Arcos - ‬1 min walk
  • ‪Villa Italia - ‬6 min walk
  • ‪Mané - ‬6 min walk
  • ‪Bar el LOBY - ‬5 min walk

About this property

DoubleTree by Hilton Mazatlan

Stylish hotel on the shore with 4 outdoor swimming pools
DoubleTree by Hilton Mazatlan offers 281 shared accommodations with air conditioning, minibars, and safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Beds feature premium bedding. Plasma televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Mazatlán hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

4 outdoor swimming pools are on site.
Guests can pamper themselves by indulging in the onsite spa services. There are 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 281 air-conditioned rooms featuring minibars and plasma televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Relax and unwind with massages and facials. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Grab a bite to eat at one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. Free valet parking is available onsite.
A complimentary manager's reception is offered each day.
DoubleTree by Hilton Mazatlan has 3 restaurants on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free valet parking on site
  • Covered self parking on site (MXN 100 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 280 for adults and MXN 140 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Free daily manager's reception

Things to do

  • 4 outdoor pools
  • TV in common areas

Family friendly

  • 4 outdoor pools
  • Laundry facilities
  • Lifeguards on site
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 2 meeting rooms
  • Business center

Outdoors

  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (51 inch wide door)
  • Front entrance ramp
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 18 floors
  • Banquet hall
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Shared accommodations

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 280 for adults and MXN 140 for children
  • Covered self parking fee: MXN 100.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

thelocal Hotels Mazatlan Hotel
thelocal Hotels Hotel
thelocal Hotels
thelocal Hotels Mazatlan
DoubleTree by Hilton Mazatlan Hotel
DoubleTree by Hilton Mazatlan Mazatlán
DoubleTree by Hilton Mazatlan Hotel Mazatlán

Reviews

8.2

Very Good

Rating 10 - Excellent. 688 out of 1350 reviews" "
Rating 8 - Good. 325 out of 1350 reviews" "
Rating 6 - Okay. 163 out of 1350 reviews" "
Rating 4 - Poor. 96 out of 1350 reviews" "
Rating 2 - Terrible. 78 out of 1350 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Leticia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view hotel looks nice from outside,but for the four days of our stay my room was not cleaned my bed sheets were not changed housekeeping made the bed but used same sheets. The amenities were not available bottles were empty. And I noticed mold in shower and in walls. Definitely not staying there again
Stayed 4 nights in Aug 2024

6/10 Okay

Edgar Piolin

Traveled with partner
Liked: Cleanliness, staff & service
Didn’t sleep the 3 nights I was there was in the 6th floor glancing the street there’s a club next to hotel loud music till 4am everyday Monday thru Sunday
Stayed 3 nights in Aug 2024

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Victor

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Ok hotel, the only complaint would be no smart tv in the room
Stayed 2 nights in Aug 2024

10/10 Excellent

Sarahi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

2/10 Terrible

Alejandra, Riverside

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not clean, not Shampo toilet paper Bot change towels And close pool at 8 pm
Stayed 7 nights in Aug 2024

10/10 Excellent

Alexis

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely enjoyed my stay here! Everyone was super helpful and friendly.
Stayed 4 nights in Jul 2024

10/10 Excellent

Alice

Stayed 2 nights in Jul 2024

10/10 Excellent

Zulema

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

6/10 Okay

Maricela

No water for two days
Stayed 2 nights in Jul 2024

4/10 Poor

Karina

Traveled with family
Liked: Room comfort
Disliked: Property conditions & facilities
2 dias estuvimos sin agua en el hotel, no tiene area de playa, las olas pegan en la barda del hotel, no te dejan meter bebidas al area de alberca y ahi todo super caro, al triple de lo que te puedes conseguir enfrente un refresco. No tiene actuvidades en la alberca que entretengan al cliente o algo para hacer ya que como dije, la playa no es buena wn esa area.
Stayed 6 nights in Jul 2024

2/10 Terrible

Lupe

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
3 out of four day stay, we had np water. had to go down to lobby to use restroom.
Stayed 4 nights in Jul 2024

8/10 Good

Kenia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel! We loved the room, and the city views from the balcony. Our room was kept nice and clean. The only down side we experienced is that the hotel kept running out of water. Sometimes we would have to shower in the Spa area. Other than that excellent hotel choice! The pool area is beautiful! Would recommend.
Stayed 2 nights in Jul 2024

10/10 Excellent

Maria Guadalupe Granados

Stayed 5 nights in Jul 2024

6/10 Okay

Augustina

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Our room was on the street side and it was very loud; traffic, and Live music all night
Stayed 1 night in Jul 2024

10/10 Excellent

Rosa

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
everything very clean
Stayed 6 nights in Jul 2024

4/10 Poor

omar

Needs improvement
Stayed 3 nights in Jul 2024

8/10 Good

Jose Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, good location, very clean, staff very nice 3 pools nice beach
Stayed 2 nights in Jul 2024

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 2 nights in May 2024

6/10 Okay

Jorge

Liked: Room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Maribel

Stayed 3 nights in Jul 2024

4/10 Poor

ALEJANDRO

Disliked: Property conditions & facilities
Por el precio que pagamos esperábamos algo diferente. No se ve como en las fotos. Las instalaciones necesitan mantenimiento, el área de alberca está poco cómodo, la playa en frente no es family friendly, casi no hay espacio de arena. Las calles alrededor son muy ruidosas, con mucho tráfico, la comida en el hotel está más o menos, varias veces tuvimos problemas con la regadera y el baño, logramos hacer cambio de habitación. No regresaría ahí.
Stayed 4 nights in Jul 2024

10/10 Excellent

mariela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent experience at double tree Mazatlán .
Stayed 3 nights in Jul 2024

8/10 Good

Maria

Stayed 6 nights in Jul 2024

6/10 Okay

Lourdes, Baldwin Park

Stayed 3 nights in Jul 2024