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DoubleTree by Hilton Mazatlan

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Mazatlan

4 outdoor pools, pool umbrellas, sun loungers
Exterior
Couples treatment rooms, aromatherapy, hot stone massages
Terrace/patio
Sports facility

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Parking available
  • Bar
  • Breakfast available
  • Room service
  • Air conditioning

Explore the area

Map
Av. Camaron Sabalo 905, Zona Costera, Mazatlán, SIN, 82148
  • Playa Brujas
    12 min walk
  • El Cid Country Club Golf Course
    3 min drive
  • Punta Camaron Beach
    7 min drive
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    32 min drive

Room options

View all photos for Junior, Suite, 1 Queen Bed, Balcony, Oceanfront

Junior, Suite, 1 Queen Bed, Balcony, Oceanfront | Beach/ocean view

Junior, Suite, 1 Queen Bed, Balcony, Oceanfront

  • 360 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 2 Double Beds, Balcony, Oceanfront

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 2 Double Beds, Balcony, Oceanfront

  • 360 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed, Oceanfront

Deluxe Room, 1 Queen Bed, Oceanfront | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 Queen Bed, Oceanfront

  • 280 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Double Beds, Oceanfront

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Double Beds, Oceanfront

  • 280 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom

  • 717 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll-In Shower)

City view

Room, 1 Queen Bed, Accessible (Roll-In Shower)

  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed, City View

Junior Suite, 1 Queen Bed, City View | City view

Junior Suite, 1 Queen Bed, City View

  • 360 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 2 Double Beds, City View

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 2 Double Beds, City View

  • 360 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, City View

City view

Room, 1 Queen Bed, City View

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Double Beds, City View

City view

Deluxe Room, 2 Double Beds, City View

  • 280 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, City View

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 Queen Bed, City View

  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Mazatlán

With a stay at DoubleTree by Hilton Mazatlan in Mazatlán (Zona Dorada), you'll be within a 15-minute drive of The Mazatlan Malecón and Plaza Machado. .This beach hotel is 3.7 mi (5.9 km) from Cerritos Beach and 5.4 mi (8.7 km) from Olas Altas Beach.
View more Resorts in MazatlánOpens in a new window

What's nearby

  • El Cid Country Club Golf Course - 3 min drive
  • Punta Camaron Beach - 7 min drive
  • Mazatlan International Center - 7 min drive
  • Mazatlán Aquarium - 7 min drive
  • Cerritos Beach - 11 min drive

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 32 min drive

Restaurants

  • ‪Panamá - ‬1 min walk
  • ‪Los Arcos - ‬1 min walk
  • ‪Villa Italia - ‬6 min walk
  • ‪Mané - ‬6 min walk
  • ‪Bar el LOBY - ‬5 min walk

About this property

DoubleTree by Hilton Mazatlan

On beach with 4 outdoor pools for sandy fun near Cerritos Beach
DoubleTree by Hilton Mazatlan offers 281 shared accommodations with air conditioning, minibars, and safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Beds feature premium bedding. Plasma televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Mazatlán hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

4 outdoor swimming pools are on site.
Guests can pamper themselves by indulging in the onsite spa services. There are 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 281 air-conditioned rooms featuring minibars and plasma televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Relax and unwind with massages and facials. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Grab a bite to eat at one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. Free valet parking is available onsite.
A complimentary manager's reception is offered each day.
DoubleTree by Hilton Mazatlan has 3 restaurants on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free valet parking on site
  • Covered self parking on site (MXN 100 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 280 for adults and MXN 140 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Free daily manager's reception

Things to do

  • 4 outdoor pools
  • TV in common areas

Family friendly

  • 4 outdoor pools
  • Laundry facilities
  • Lifeguards on site
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 2 meeting rooms
  • Business center

Outdoors

  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (51 inch wide door)
  • Front entrance ramp
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 18 floors
  • Banquet hall
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Shared accommodations

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 280 for adults and MXN 140 for children
  • Covered self parking fee: MXN 100.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

thelocal Hotels Mazatlan Hotel
thelocal Hotels Hotel
thelocal Hotels
thelocal Hotels Mazatlan
DoubleTree by Hilton Mazatlan Resort
DoubleTree by Hilton Mazatlan Mazatlán
DoubleTree by Hilton Mazatlan Resort Mazatlán

DoubleTree by Hilton Mazatlan Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 694 out of 1350 reviews" "
Rating 8 - Good. 321 out of 1350 reviews" "
Rating 6 - Okay. 163 out of 1350 reviews" "
Rating 4 - Poor. 96 out of 1350 reviews" "
Rating 2 - Terrible. 76 out of 1350 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Mauricio Garcia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ocean view amazing, transportation is always outside of hotel.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 3 nights in Sep 2024

10/10 Excellent

Martha

Liked: Cleanliness
Stayed 3 nights in Sep 2024

10/10 Excellent

Edna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Kim, Hendra

Stayed 4 nights in Aug 2024

10/10 Excellent

Brenda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area was what sold me
Stayed 3 nights in Sep 2024

10/10 Excellent

Maria

Stayed 2 nights in Sep 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good time
Stayed 1 night in Sep 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Reynaldo

Stayed 3 nights in Aug 2024

10/10 Excellent

Jonny

Stayed 3 nights in Aug 2024

10/10 Excellent

Ariola Manjarrez De

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good
Stayed 4 nights in Aug 2024

8/10 Good

Adan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area and staff was excellent. Would stay here again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kim, Hendra

Liked: Cleanliness, amenities, property conditions & facilities
I’m happy I stayed at this property. It was safe, clean and had all the amenities I needed. Breakfast was great, pool area is nice, I could get my laundry done, there are water filters everywhere, cleaners are great, all doors double locked, there is a large safe box in everyroom and it’s right near everything including the elaborate Shekinah beach club. I’m from Australia, and I would say it has all the western comforts I needed and wanted, but it’s a more of a modern experience than traditional - sometimes I felt like I was in the Mediterranean.
Stayed 2 nights in Aug 2024

10/10 Excellent

Adolfo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Juan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good overall
Stayed 5 nights in Aug 2024

10/10 Excellent

Gricelda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Aug 2024

10/10 Excellent

RENE

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The property was nice but there was mold everywhere above the bed in the shower around the bathroom vanity I would have preferred to have been able to get the ocean view because the street view was very loud from 8pm to 4am I was able to get some sleep after 4 am it was quite it I did like the pool area it was a beautiful view in the pool side
Stayed 5 nights in Aug 2024

10/10 Excellent

Evelin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 will be back for sure
Stayed 3 nights in Aug 2024

2/10 Terrible

Adriana

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Check in was later than it was supposed to, keys were not programmed right, it was very noisy around the hotel and rooms were not that clean. Bedding and pillows were not great either
Stayed 2 nights in Aug 2024

6/10 Okay

Leticia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view hotel looks nice from outside,but for the four days of our stay my room was not cleaned my bed sheets were not changed housekeeping made the bed but used same sheets. The amenities were not available bottles were empty. And I noticed mold in shower and in walls. Definitely not staying there again
Stayed 4 nights in Aug 2024

6/10 Okay

Edgar Piolin

Traveled with partner
Liked: Cleanliness, staff & service
Didn’t sleep the 3 nights I was there was in the 6th floor glancing the street there’s a club next to hotel loud music till 4am everyday Monday thru Sunday
Stayed 3 nights in Aug 2024

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Victor

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Ok hotel, the only complaint would be no smart tv in the room
Stayed 2 nights in Aug 2024