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Melia Madrid Serrano

4.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Melia Madrid Serrano

Restaurant
Front of property
Lobby sitting area
Egyptian cotton sheets, premium bedding, minibar, in-room safe
Front of property

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Gym
    Gym
  • Parking available
    Parking available
  • Room service
    Room service
  • Air conditioning
    Air conditioning

Explore the area

Map
Calle de Claudio Coello, 139, Madrid, Madrid, 28006
  • Paseo de la Castellana
    1 min walk
  • U.S. Embassy
    3 min walk
  • Plaza de Colon
    17 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    12 min drive

Room options

View all photos for Triple Room

Triple Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Triple Room

  • 280 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Room (3+1)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Family Room (3+1)

  • 323 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Room (2+2)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Family Room (2+2)

  • 323 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Room (1+3)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Family Room (1+3)

  • 323 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Premium Communicated Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Communicated Room

  • 538 sq ft
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Grand Premium (2+2)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Grand Premium (2+2)

  • 431 sq ft
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium The Level Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium The Level Room

  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for The Level Room

The Level Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe

The Level Room

  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Melia Room

Melia Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Melia Room

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Premium Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Room

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Supreme Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Supreme Room

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Family Room

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Grand Premium The Level (2+1)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Grand Premium The Level (2+1)

  • 431 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Junior Suite (The Level (3+1))

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite (The Level (3+1))

  • 538 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Junior Suite (The Level (2+2))

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite (The Level (2+2))

  • 538 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Grand Premium The Level

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Grand Premium The Level

  • 431 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Premium Room (Premium Communicated Room (4+1))

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Room (Premium Communicated Room (4+1))

  • 431 sq ft
  • Sleeps 5
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Premium Room (Premium The Level (2+1))

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Room (Premium The Level (2+1))

  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room (Premium The Level (3 AD))

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Room (Premium The Level (3 AD))

  • 280 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for The Level Junior Suite

Egyptian cotton sheets, premium bedding, minibar, in-room safe

The Level Junior Suite

  • 538 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Room ((2+1))

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Family Room ((2+1))

  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed
Front of property
Barceló Emperatriz
Free WiFi
Restaurant
Air conditioning
Gym
4.8 out of 5, Exceptional, (1003)
The price is $188
per night
$207 total
includes taxes & fees
Dec 5 - Dec 6
Barceló Emperatriz

About the neighborhood

Madrid

With a stay at Melia Madrid Serrano, you'll be centrally located in Madrid, a 3-minute walk from U.S. Embassy and a 3-minute drive from WiZink Center. .This hotel is 1.6 mi (2.5 km) from Santiago Bernabéu Stadium and 1.7 mi (2.8 km) from Gran Via.

What's nearby

  • U.S. Embassy - 3 min walk - 0.2 miles
  • WiZink Center - 3 min drive - 1.6 miles
  • Santiago Bernabéu Stadium - 4 min drive - 1.6 miles
  • Gran Via - 4 min drive - 1.8 miles
  • Puerta del Sol - 7 min drive - 3.1 miles

Getting around

  • Nunez de Balboa Station - 6 min walk
  • Madrid Recoletos Station - 20 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 12 min drive

Restaurants

  • ‪El Asador de Aranda - ‬2 min walk
  • ‪Makkila - ‬2 min walk
  • ‪Naked & Sated - ‬3 min walk
  • ‪Nájera Plus - ‬1 min walk
  • ‪29 Fanegas - ‬2 min walk

About this property

Melia Madrid Serrano

Hotel with a fitness center, steps from U.S. Embassy
Melia Madrid Serrano offers 340 air-conditioned accommodations with minibars and safes. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. LCD televisions come with satellite channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 340 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Be sure to enjoy recreational amenities including a fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Madrid? This hotel has 5640 square feet (524 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Melia Madrid Serrano has a restaurant on site.
Arado - This restaurant specializes in Modern European cuisine and serves lunch and dinner. Open daily.
Room service is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Offsite parking available (EUR 25 per day)
  • Self parking on site (EUR 25 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 35 for adults and EUR 17.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Arado

Things to do

  • Bicycle tours
  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Free crib
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 5,640 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (63 inch wide door)
  • Front entrance ramp
  • Magnifying mirror
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1975
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 35 for adults and EUR 17.5 for children
  • Self parking fee: EUR 25 per day
  • Nearby parking fee: EUR 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system and eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property provides central air conditioning and heating (availability based on the season).

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May 25 to September 10
Pool access available from noon to 7:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Meliá Madrid Serrano Hotel
Meliá Galgos Hotel
Melia Galgos Hotel Madrid
Meliá Galgos Hotel Madrid
Meliá Galgos Madrid
Melia Hotel Galgos
Meliá Serrano Hotel
Meliá Serrano
Meliá Galgos
Meliá Madrid Serrano Galgos
Meliá Madrid Serrano
Melia Madrid Serrano Hotel
Melia Madrid Serrano Madrid
Melia Madrid Serrano Hotel Madrid

Reviews

9.0

Wonderful

Rating 10 - Excellent. 291 out of 433 reviews" "
Rating 8 - Good. 92 out of 433 reviews" "
Rating 6 - Okay. 29 out of 433 reviews" "
Rating 4 - Poor. 7 out of 433 reviews" "
Rating 2 - Terrible. 14 out of 433 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

jose

Stayed 2 nights in Aug 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Kristina, Virginia Beach

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is amazing at this hotel. Spa ambiance throughout at the hotel. The breakfast was the best!
Stayed 1 night in Jul 2024

10/10 Excellent

Miguel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioner can be better
Stayed 5 nights in Jul 2024

10/10 Excellent

Luis M.

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Melía Madrid Serrano
Hotel con buena ubicación para conocer la ciudad, caminar, restaurantes, tiendas. Excelente atención de su personal.
Stayed 2 nights in Jul 2024

10/10 Excellent

gabriel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
trendy chic
Stayed 2 nights in Jul 2024

8/10 Good

Nayeli

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jul 2024

10/10 Excellent

Emilio

Stayed 3 nights in Jul 2024

2/10 Terrible

Marianela

Traveled with family
Liked: Staff & service
Disliked: Room comfort
If your not staying at the level dont do it
The room very small, unconfortable bed, the bathroom was a little bit old. Not recomended to stay if is not at the level. Otherwise everything was good and the location. But staying at the level. Sheets were itchi.
Stayed 1 night in Jul 2024

8/10 Good

Claudia

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

William

Stayed 12 nights in Jul 2024

10/10 Excellent

Marianela

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Walter, MIAMI

Stayed 1 night in Jul 2024

10/10 Excellent

Perla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Melia is wonderful!
Stayed 2 nights in Jun 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Stephanie

Stayed 2 nights in Jun 2024

10/10 Excellent

Fawaz

Stayed 1 night in Jun 2024

8/10 Good

Ana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Gloria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff!
Stayed 3 nights in Jun 2024

10/10 Excellent

Anil Kumar

Stayed 4 nights in Jun 2024

10/10 Excellent

INEX E.I.R.L., LIMA

Stayed 3 nights in Jun 2024

10/10 Excellent

Nigel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in Salamanca. Close to both Calles Serrano and Velazquez. Taxi rank outside. Easy access to and from the airport. Breakfast good quality and quantity.
Stayed 2 nights in Jun 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 8 nights in May 2024

10/10 Excellent

Maria Isabel

Liked: Cleanliness
Stayed 1 night in May 2024

6/10 Okay

Francisco

Stayed 1 night in May 2024