Grand Wailea Maui, A Waldorf Astoria Resort

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Wailea Maui, A Waldorf Astoria Resort

2 bars/lounges, 2 poolside bars, swim-up bar
Exterior
Ballroom
Sports facility
Bicycling

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Hot Tub
    Hot Tub
  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Pet friendly
    Pet friendly

Explore the area

Map
3850 Wailea Alanui Drive, Kihei, HI, 96753
  • Shops at Wailea
    3 min walk
  • Wailea Beach
    9 min walk
  • Ulua Beach Park
    12 min walk
  • Kahului, HI (OGG)
    28 min drive

Room options

Room, 1 King Bed, Accessible, View (3x3 Shower)

  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible (3x3 Shower)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Garden View

  • 640 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible, Ocean View (3x3 Shower)

  • Ocean view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible, Ocean View (Roll-In Shower)

  • Ocean view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible, Garden View (3x3 Shower)

  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

  • 640 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed (Napua Hikina Suite With Family Den)

  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Terrace, View

  • 640 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

  • 640 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Garden View

  • 640 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking, Ocean View

  • 640 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

Club Room, 1 King Bed, Ocean View (Napua)

  • 715 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bay View (3x3 Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, Ocean View

  • 640 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds, Ocean View (Napua)

  • 715 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View

  • 640 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Bathtub

  • 640 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Ocean View (Honua Ula)

  • 1281 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Napau Suite, 3x3 Shower)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Terrace, View

  • 640 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Kitchenette (Napua Komohana Suite)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (Wailea)

  • 1950 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking (Napua)

  • 1300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Royal Suite, 1 King Bed with Sofa bed, Non Smoking (Napua)

  • 1300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Room, 2 Queen Beds, Accessible, Ocean View (Napua, Mobility)

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Lagoon View, Ground Floor

  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds, Non Smoking (Napua)

  • 710 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (3x3 Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Lagoon View, Ground Floor

  • Lagoon view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Accessible, Ocean View (3x3 Shower)

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • 640 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Ocean View (Napua, Mobility)

  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking (Napua Nani)

  • 1300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Room, 1 King Bed, Non Smoking (Napua)

  • 710 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Accessible, Bay View (3x3 Shower)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking (Molokini)

  • 1950 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Accessible, Ocean View (Roll-In Shower)

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking

  • 1950 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Ocean View (Roll-In Shower)

  • Ocean view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Garden View

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking (Alii)

  • 1300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Kihei

With a stay at Grand Wailea Maui, A Waldorf Astoria Resort in Kihei (Wailea), you'll be within a 10-minute walk of Wailea Beach and Shops at Wailea. .This beach resort is 21.1 mi (34 km) from Haleakala National Park and 0.6 mi (1 km) from Ulua Beach Park.

What's nearby

  • Shops at Wailea - 3 min walk - 0.2 miles
  • Wailea Beach - 9 min walk - 0.5 miles
  • Ulua Beach - 16 min walk - 0.9 miles
  • Polo Beach - 20 min walk - 1.1 miles
  • Keawakapu Beach North - 3 min drive - 1.7 miles

Getting around

  • Kahului Airport (OGG) - 28 min drive

Restaurants

  • ‪Lappert's Hawai'i - ‬6 min walk
  • ‪Monkeypod Kitchen - ‬16 min walk
  • ‪Botero Bar - ‬2 min walk
  • ‪Manoli's Pizza Company - ‬7 min walk
  • ‪Whale's Tale - ‬15 min walk

About this property

Grand Wailea Maui, A Waldorf Astoria Resort

Luxury resort on the beach, with 9 outdoor swimming pools
Grand Wailea Maui, A Waldorf Astoria Resort offers 794 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to furnished lanais. Beds feature premium bedding. Televisions come with premium digital channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, designer toiletries, and complimentary toiletries.

This Kihei resort provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

9 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Kilolani Spa has 14 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 794 air-conditioned rooms featuring refrigerators. Rooms have private furnished lanais. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and designer toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 9 outdoor swimming pools, a waterslide, and a sauna. Additional amenities at this resort include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at Olivine, one of the resort's 5 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the swim-up bar or one of 2 bars/lounges, or 2 poolside bars. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Kihei? This resort has 28000 square feet (2601 square meters) of space consisting of conference space and 7 meeting rooms.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Olivine - Overlooking the ocean, this restaurant serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).
Botero Lounge - Overlooking the ocean, this sushi bar serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Humuhumunukunukuapuaa - Overlooking the ocean, this seafood restaurant serves dinner only. Open daily.
Loulu - Onsite coffee shop. Open daily.
'Ikena - This buffet restaurant serves breakfast only. Open daily.
Room service (during limited hours) is available.

Languages

English, Filipino, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (USD 65 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 55 to 65 for adults and USD 45 to 65 for children
  • 2 bars/lounges
  • 2 poolside bars
  • 5 restaurants
  • A coffee shop/cafe
  • A swim-up bar

Restaurants on site

  • 'Ikena
  • Botero Lounge
  • Humuhumunukunukuapuaa
  • Loulu
  • Olivine

Things to do

  • 18-hole adjacent golf course
  • 9 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Gym
  • Kayaking
  • Pilates classes
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Spa tub
  • Steam room
  • Stereo
  • Waterslide
  • Yoga classes

Family friendly

  • 9 outdoor pools
  • Children's pool
  • Grocery/convenience store
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 28,000 square feet of conference space
  • 7 meeting rooms
  • Business center

Outdoors

  • Garden
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1991
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 55-inch TV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 55 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • In-room coffee
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 55 to 65 for adults, and USD 45 to 65 for children
  • Valet parking fee: USD 65.00 per night (in/out privileges)
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - W58813782-01
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grand Wailea Waldorf Astoria Resort
Grand Waldorf Astoria Resort
Grand Wailea Waldorf Astoria
Grand Waldorf Astoria
Grand Wailea - a Waldorf Astoria Hotel Wailea
Grand Wailea Maui
Grand Wailea Resort Maui
Grand Wailea Hawaii
Grand Resort Wailea
Grand Wailea - A Waldorf Astoria Resort Maui
Grand Wailea A Waldorf Astoria Resort
Grand Wailea Maui Waldorf Astoria Resort
Grand Maui Waldorf Astoria Resort
Grand Wailea Maui Waldorf Astoria
Grand Maui Waldorf Astoria
Resort Grand Wailea Maui, A Waldorf Astoria Resort Kihei
Kihei Grand Wailea Maui, A Waldorf Astoria Resort Resort
Resort Grand Wailea Maui, A Waldorf Astoria Resort
Grand Wailea Maui, A Waldorf Astoria Resort Kihei
Grand Wailea A Waldorf Astoria Resort
Wailea Maui Waldorf Astoria
Wailea Maui, A Waldorf Astoria
Grand Wailea Maui, A Waldorf Astoria Resort Kihei
Grand Wailea Maui, A Waldorf Astoria Resort Resort
Grand Wailea Maui, A Waldorf Astoria Resort Resort Kihei

Reviews

9.0

Wonderful

Rating 10 - Excellent. 686 out of 1001 reviews" "
Rating 8 - Good. 155 out of 1001 reviews" "
Rating 6 - Okay. 86 out of 1001 reviews" "
Rating 4 - Poor. 41 out of 1001 reviews" "
Rating 2 - Terrible. 33 out of 1001 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Berenise

Stayed 4 nights in Jun 2024

10/10 Excellent

Curtis Lee

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a family friendly Hotel with a great atmosphere. Daisy was there at check in to great us. It was a surprise trip for my twins 10th birthday. She was extremely friendly and very engaging to my twins. Thanks so much for the wonderful time and hospitality.
Stayed 2 nights in Aug 2024

10/10 Excellent

Artyom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

6/10 Okay

Jacqueline Cobian

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Aug 2024

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great. Customer service can improve, it’s too regimented and rigid, for the convenience of staff and management as opposed to pro iding an wxcellent experience for customers
Stayed 7 nights in Aug 2024

10/10 Excellent

Samuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great relaxing place to stay, beach and pools were great
Stayed 3 nights in Aug 2024

10/10 Excellent

Ariella

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a big property. The pool area was a lot of fun. Everyone was very friendly.
Stayed 4 nights in Aug 2024

10/10 Excellent

Arshdeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Gerardo Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

kasra

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for kids and families. Beach was beautiful
Stayed 5 nights in Aug 2024

10/10 Excellent

Vahagn

Liked: Cleanliness
Stayed 4 nights in Aug 2024

10/10 Excellent

Syuzi

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the best experience with my family , super great staff , very nice people and very clean , you won’t regret .
Stayed 5 nights in Aug 2024

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Elvis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best resort in Maui! Wow I’ll be back.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sommer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family had a great trip to Maui! Pools are a plus for our family and all the amenities were awesome.
Stayed 3 nights in Jul 2024

6/10 Okay

David

Traveled with family
Disliked: Staff & service
We have stayed at this resort numerous times in the past, but this time there was a noticeable difference in the service quality. Not sure if the resort wants everyone to know this, but the resort staff has been decreased drastically thus affecting the service that we are used to at this resort. Just calling the front desk from our room was impossible as they would never pick it up. We would have to keep going to the front desk if we had any special requests. Previously, this resort had some good small touches, but those are all gone now and I guess this is a new error for the hotel. I would like to add that the people that were able to help us were very nice and hospitable. The location of the hotel is fabulous because of the proximity to the shops at Wailea and local restaurants. The beach at this resort is excellent. The pool area probably needs to be expanded because there’s always a fight for Chairs around the pool perimeters in the morning. Seems like there’s about 100 chairs for approximately 1000 guests otherwise our favorite part of the trip also was a breakfast buffet. A little pricey but worth it. Not sure if we’re coming back here but had great times in the past. Mahalo.
Stayed 7 nights in Aug 2024

2/10 Terrible

Suzanne Turner

Disliked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

2/10 Terrible

Brandon

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
While on our stay workers were picketing limiting access to enter and exit. We asked for a refund and they had said we have one coming. Still not received.
Stayed 8 nights in Aug 2024

6/10 Okay

Jetser

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Vallet service is mandatory and they charge you 65 dollars a day for their service. I was not aware of this until I checked out and was charged and additional $395 for room fee and other resort fees along with the $65 vallet. I was also charged a, Excesise fee? I paid hotel taxes and fees through Expedia and was not expecting all the other fees that they charged me when I left.
Stayed 3 nights in Aug 2024

10/10 Excellent

Mohammed

Liked: Cleanliness, property conditions & facilities
Very nice
Stayed 1 night in Aug 2024

10/10 Excellent

Tamara

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 2 nights in Aug 2024

2/10 Terrible

Fidel Ivan

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible place for a vacation
Stayed 5 nights in Aug 2024

4/10 Poor

Jorge Enrique

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

4/10 Poor

Elena

Liked: Property conditions & facilities
Disliked: Staff & service
Would not recommend. Very poor costumer service if you need anything no one will help you. The stuff is rude especially by the pool. Food is whatever and overall experience is not very pleasant.
Stayed 7 nights in Jul 2024