The Westin Oaks Houston at the Galleria

4.0 star property

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January 2025

Photo gallery for The Westin Oaks Houston at the Galleria

Lobby
Outdoor pool
Exterior
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Lobby

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Pet friendly
  • Breakfast available

Explore the area

Map
5011 Westheimer Road, Houston, TX, 77056
  • The Galleria
    1 min walk
  • Street Level Bar
    1 min walk
  • Wheeler Station
    7 min drive
  • Houston, TX (IAH-George Bush Intercontinental)
    38 min drive

Room options

Executive Room, 1 Double Bed, Corner (Mobility Accessible, Tub)

  • 550 sq ft
  • Sleeps 3
  • 1 Double Bed

Executive Room, 1 Double Bed, Corner (Mobility/Hearing Accessible, Tub)

  • 550 sq ft
  • Sleeps 3
  • 1 Double Bed

Traditional Room, Multiple Beds (Mobility Accessible, Roll-In Shower)

  • 391 sq ft
  • Sleeps 4
  • 2 King Beds

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

  • 391 sq ft
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 Double Bed, Corner (Mobility Accessible, Roll-In Shower)

  • 550 sq ft
  • Sleeps 3
  • 1 Double Bed

Deluxe Room, 1 King Bed, Non Smoking

  • 391 sq ft
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed (Hearing Accessible)

  • 391 sq ft
  • Sleeps 3
  • 1 King Bed

Traditional Room, Multiple Beds, Non Smoking

  • 391 sq ft
  • Sleeps 4
  • 2 King Beds

Executive Room, Multiple Beds

  • 550 sq ft
  • Sleeps 4
  • 2 King Beds

Room, Multiple Beds

  • 391 sq ft
  • Sleeps 4
  • 2 King Beds

Executive Suite, 1 Bedroom

  • 550 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Executive Room, 1 Double Bed, Corner

  • 550 sq ft
  • Sleeps 3
  • 1 Double Bed

Traditional Room, Multiple Beds (Mobility/Hearing Accessible, Tub)

  • 391 sq ft
  • Sleeps 4
  • 2 King Beds

Executive Suite, 1 Bedroom

  • 550 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Traditional Room, 1 King Bed, Non Smoking

  • 391 sq ft
  • Sleeps 3
  • 1 King Bed

Executive Room, Multiple Beds (Mobility Accessible, Tub)

  • 550 sq ft
  • Sleeps 4
  • 2 King Beds

Executive Room, Multiple Beds (Mobility Accessible, Roll-In Shower)

  • 550 sq ft
  • Sleeps 4
  • 2 King Beds

Traditional Room, Multiple Beds (Hearing Accessible)

  • 391 sq ft
  • Sleeps 4
  • 2 King Beds

Traditional Room, Multiple Beds (Mobility Accessible, Tub)

  • 391 sq ft
  • Sleeps 4
  • 2 King Beds

Similar properties

About the neighborhood

Houston

Located in Houston (The Galleria), The Westin Oaks Houston at the Galleria is a 4-minute walk from Gerald D. Hines Waterwall Park and 10 minutes by foot from River Oaks District. .This eco-certified hotel is 1.1 mi (1.8 km) from Highland Village and 1.4 mi (2.2 km) from Uptown Park.

What's nearby

  • The Galleria - 1 min walk
  • Gerald D. Hines Waterwall Park - 4 min walk
  • River Oaks District - 10 min walk
  • Highland Village - 2 min drive
  • Memorial Park - 3 min drive

Getting around

  • Wheeler Station - 7 min drive
  • Houston Station - 18 min drive
  • Houston William Hobby Airport (HOU) - 30 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪The Cheesecake Factory - ‬2 min walk
  • ‪Del Frisco's Double Eagle Steakhouse - ‬3 min walk
  • ‪Charley's Philly Steaks - ‬7 min walk
  • ‪Grand Lux Cafe - ‬5 min walk

About this property

The Westin Oaks Houston at the Galleria

Eco-certified hotel with free parking connected to a shopping center in Houston
The Westin Oaks Houston at the Galleria offers 406 accommodations with laptop-compatible safes and complimentary newspapers. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch Smart televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and complimentary toiletries.

This Houston hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 406 guestrooms featuring refrigerators and Smart televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. 55-inch flat-screen televisions with cable programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers.
Enjoy recreational amenities such as a 24-hour health club and an outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
You can enjoy a meal at the restaurant serving the guests of The Westin Oaks Houston at the Galleria, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Planning an event in Houston? This hotel has 25304 square feet (2351 square meters) of space consisting of conference space and 11 meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Street Level Lobby Bar - Onsite bar. Guests can enjoy drinks at the bar. Happy hour is offered.
White Oak Kitchen + Drink - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Free self parking on site
  • Valet parking on site (USD 53 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 30 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Street Level Lobby Bar
  • White Oak Kitchen + Drink

Things to do

  • 24-hour health club
  • Designer stores
  • Outdoor pool
  • Shopping mall

Family friendly

  • Free crib
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 11 meeting rooms
  • 25,304 square feet of conference space

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 21 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:30 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 29.25 per accommodation, per night
  • Service fee: 0.61 percent

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 30.00 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Valet parking fee: USD 53 per night (in/out privileges)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Houston Galleria Westin
Houston Galleria Westin Oaks
Westin Houston Galleria
Westin Houston Galleria Oaks
Westin Oaks
Westin Oaks Hotel
Westin Oaks Hotel Houston Galleria
Westin Oaks Houston Galleria
Westin Hotel Oaks
Westin Oaks Houston At The Galleria Hotel Houston
Westin Oaks Houston Galleria Hotel
The Westin Oaks Houston at the Galleria Hotel
The Westin Oaks Houston at the Galleria Houston
The Westin Oaks Houston at the Galleria Hotel Houston

The Westin Oaks Houston at the Galleria Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 676 out of 1002 reviews" "
Rating 8 - Good. 188 out of 1002 reviews" "
Rating 6 - Okay. 67 out of 1002 reviews" "
Rating 4 - Poor. 38 out of 1002 reviews" "
Rating 2 - Terrible. 33 out of 1002 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Someone must have been smoking weed in the hallway, because I woke up around 1:30/1:45am to the unmistakeable smell of weed in my hotel room where I and my young children were sleeping. I do not feel like there was much value for over $300 for the night. It was also loud on and off all night - not necessarily people as much as mechanical noises and maybe doors and elevators opening and closing to deal with the aftermath of whatever happened on our floor. There were carpet refreshers/fans blowing loudly immediately outside our room in the morning. No one asked how our stay was at checkout so no apologies or concessions were offered. The shower didn’t drain well, and I’m not sure the air conditioning was in great shape either. I have no recourse and am out a lot of money. Perhaps a parent with children is not the right demographic for this hotel. It otherwise seemed promising, and the gym was quite good. Room service was fast.
Stayed 1 night in Sep 2024

10/10 Excellent

Mindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Tametria

Business traveler
Liked: Amenities, property conditions & facilities
Very, very nice hotel. The staff were super awesome!! Excellent customer service!!!
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Sep 2024

8/10 Good

Juan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
AC was a liitle poor, climate control in room was not that good. They charged me $30.00 for packaging handling of little things which was very unsatisfying.
Stayed 2 nights in Sep 2024

10/10 Excellent

Chelsea

Stayed 1 night in Sep 2024

10/10 Excellent

Gume, Laredo

Stayed 1 night in Aug 2024

10/10 Excellent

Elisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jul 2024

10/10 Excellent

Alberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big areas and beautiful room
Stayed 1 night in Aug 2024

10/10 Excellent

Stephanie, Prosper

Stayed 1 night in Aug 2024

8/10 Good

Armando

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked that everything we needed to do was conveniently close. The mall was easily accessible and so were the stores we needed to go to. What I didn’t like was that if you need ADA parking there were only 4 parking spots available for that.
Stayed 1 night in Sep 2024

6/10 Okay

Nick

Stayed 3 nights in Aug 2024

10/10 Excellent

Roque

Liked: Cleanliness, staff & service, property conditions & facilities
Still no restaurant…
Stayed 7 nights in Aug 2024

10/10 Excellent

Tammy

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel. Convenient to shopping
Stayed 2 nights in Aug 2024

8/10 Good

Joao

Liked: Cleanliness, staff & service, property conditions & facilities
Getting by a bit outdated, but location is unique, easy parking
Stayed 2 nights in Aug 2024

10/10 Excellent

Maryann

Stayed 3 nights in Aug 2024

8/10 Good

andrew

Disliked: Property conditions & facilities
Not sure if there was a problem from the recent hurricane, but the lobby and several other floors had a terrible mildew smell. Other than that, the hotel was nice
Stayed 1 night in Aug 2024

10/10 Excellent

Jacquline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’d love to stay at this property because it is attached to the Houston Galleria shopping center. It is so easy, and relaxing.
Stayed 1 night in Aug 2024

10/10 Excellent

Samuel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will be back
Awesome
Stayed 1 night in Aug 2024

10/10 Excellent

ariel

Stayed 3 nights in Aug 2024

2/10 Terrible

Jorge

Stayed 1 night in Aug 2024

10/10 Excellent

Ma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel limpio y conveniente estar en el mall. Su staff muy amable.
Stayed 1 night in Aug 2024

10/10 Excellent

Jesús, Tampico

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 3 nights in Aug 2024

4/10 Poor

Yesica

Disliked: Staff & service, amenities, property conditions & facilities
Nothing It was terrible
Stayed 3 nights in Aug 2024

4/10 Poor

Yesica

It was hell Like seriously it sucked
Stayed 1 night in Aug 2024