Skip to main content
Beginning of main content
CheapTickets Verified Reviews
Exceptional!
5.0 of 5 guest rating
Room type Options Nightly price Book
Standard Twin Room
301 square feet
2 Large Twin Beds
Room sleeps 2 guests
Select dates to see price
Other room types
Standard Triple Room
323 square feet
1 Queen Bed and 1 Large Twin Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Standard Quadruple Room, 2 Queen Beds
Room with view
355 square feet
2 Queen Beds
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Standard Double Room
237 square feet
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Family-friendly hotel with 2 restaurants connected to a shopping center in Hanoi

Popular property highlights

Free self parking
Free WiFi
Pets allowed
Business center
Laundry facilities

With a stay at Family Transit Hotel in Hanoi (Soc Son), you'll be a 4-minute drive from Melinh Plaza and 12 minutes from Thanh Chuong Viet Palace. This family-friendly hotel is 13.7 mi (22.1 km) from Museum of Ethnology and 17.9 mi (28.9 km) from Hanoi Old Town Night Market.

Make yourself at home in one of the 25 individually decorated guestrooms, featuring minibars and flat-screen televisions. Your memory foam bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.

Take in the views from a rooftop terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this hotel include concierge services, babysitting (surcharge), and a communal living room. If you're planning a day at a nearby theme park, you can hop on the shuttle (surcharge).

Enjoy Vietnamese cuisine at Local Food Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Quench your thirst with your favorite drink at the bar/lounge.

Featured amenities include complimentary wired internet access, a business center, and express check-in. A bus station shuttle is provided at no charge (available 24 hours), and free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3.5-star property consist of a business center and a meeting room.

A computer station is located on site and wired and wireless Internet access is complimentary. This family-friendly hotel also offers a rooftop terrace, tour/ticket assistance, and a garden. For a surcharge, the property provides an airport shuttle (available 24 hours), a theme park shuttle, and a train station drop-off service. Complimentary self parking is available on site. A total renovation of this property was completed in March 2020.

Family Transit Hotel has designated areas for smoking.

  • Picnic area
  • Express check-in
  • Coffee/tea in common areas
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Rooftop terrace
  • Number of bars/lounges - 1
  • Train station drop-off (surcharge)
  • Lockers available
  • 24-hour front desk
  • Business center
  • Porter/bellhop
  • Tours/ticket assistance
  • Year Built - 2018
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Free wired internet
  • Babysitting or childcare (surcharge)
  • Computer station
  • Number of coffee shops/cafes - 2
  • Safe-deposit box at front desk
  • Distance from property (ft) 3
  • Number of meeting rooms - 1
  • Terrace
  • Luggage storage
  • Wheelchair accessible – no
  • Distance from property (meters) 1
  • Airport transportation - pickup (surcharge)
  • Free parking nearby
  • Number of restaurants - 2
  • Train station pickup (surcharge)
  • Concierge services
  • Snack bar/deli
  • Shared microwave
  • Designated smoking areas
  • Shared refrigerator
  • Free bus station shuttle
  • Reception hall
  • Laundry facilities
  • Total number of rooms - 25
  • Carport
  • Number of floors - 4
  • Number of buildings/towers - 2
  • Airport transportation (surcharge)
  • Garden
  • Off-street parking

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Languages Spoken

  • English
  • Japanese
  • Vietnamese

Parking

Free self parking , Free parking nearby

Room Amenities

Family Transit Hotel offers 25 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and slippers. These individually decorated and furnished accommodations include desks. Memory foam beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, designer toiletries, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include hair dryers and fans. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Air conditioning
  • Television
  • Minibar
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Room service (24 hours)
  • Designer toiletries
  • Desk
  • Soundproofed rooms
  • Turndown service
  • Access via exterior corridors
  • Bidet
  • Slippers
  • Shower only
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Free wired internet
  • Free dial-up internet access
  • Individually furnished
  • Individually decorated
  • TV size: 32
  • TV size measurement: inch
  • Rainfall showerhead
  • Hydromassage showerhead
  • In-room climate control (heating)
  • Electric kettle
  • Towels provided
  • Number of bathrooms - 1
  • Fan
  • Soap
  • Shampoo
  • Toilet paper
  • Toothbrush and toothpaste available
  • Bed sheets not available

Where to Eat

Local Food Restaurant - Overlooking the garden, this family restaurant specializes in Vietnamese cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Late night fare is available from 24-hour room service.

Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Scooter/moped rentals on site
  • Playground on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Hotel Policies

Check-in

Check-in time starts at noon

Minimum check-in age is: 15

Check-out

Check-out time is 11:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 8 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets stay free
  • Specific rooms only
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

This property accepts credit cards and cash

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, and cash. Cashless payment methods are available for all transactions. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 1 and up, and the test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 30 days prior to check-in.

Car recommended

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are not washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are not cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Debit cards not accepted

Property does not follow sanitization practices of any association

Staffed front desk

Service animals are allowed

Guests must provide health documentation

Service animals are exempt from fees/restrictions

Guests must provide a negative COVID-19 test result

Guests must provide proof of COVID-19 vaccination

Negative COVID-19 test result must have been issued within a specific period before check-in: 72 hours

Minimum age for negative COVID-19 test result requirement: 1

Minimum age for proof of COVID-19 vaccination requirement: 18

UnionPay

COVID-19 vaccine must have been received a minimum number of days before check-in: 30

Property does not offer onsite COVID-19 testing

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Pets allowed (no fees)

Contactless food service / room service is not available

Reservation is not required for facilities onsite

Property is cleaned with disinfectant

Staff wears personal protective equipment

Mobile key entry is not available

Protective clothing is not available to guests

Food service has not been amended for enhanced safety

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Children stay free - maximum age 8

Social distancing measures are not in place

Contactless check-in is not available

No cribs (infant beds) available

No elevators

Property confirms they are implementing enhanced cleaning measures

Children stay free

Individually-wrapped food options are not available

Number of children who can stay free - 2

No gap period between guest stays

Fees

Optional extras

  • Airport shuttle fee: VND 100000 per vehicle
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Family Transit Hotel Hanoi
  • Family Transit Hotel
  • Family Transit Hanoi
  • Family Transit Hotel Hotel
  • Family Transit Hotel Hanoi
  • Family Transit Hotel Hotel Hanoi

We should mention

Up to 2 children 8 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

This property allows pets in specific rooms only. Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

A car is recommended for transportation to and from this property.

Cashless payment methods are available for all transactions.

At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.

The negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 30 days prior to check-in.

Sorry, we seem to have had an issue loading our review content. Try again?