6/10 Okay
Ngapaki
Aug 17, 2024
Liked: Cleanliness
Checking in was a nightmare, it’s not explained well that if you book on a weekend that it’s highly likely after hours and you have to go somewhere else to check in. Then parking was extra, and not easy to find. Instructions on how to exit the place of parking was not explained at all so you looked it till you finger it out. And it’s a long walk which is definitely an inconvenience when time is of the essence. Simple instructions would of been helpful.
Manager was an idiot when checking in, asking and wanting Photo ID when he could’ve use discretion as I had confirmation emails they had also been speaking to me via phone before hand and they made it difficult to book in.
I will not book again ever. From now on I will be only be going or booking accommodation with Novatel Tainui
At least they are respectful to their guests
Ngapaki
Stayed 1 night in Aug 2024