6/10 Okay
Kevin Allen
Traveled with group
Nov 6, 2024
Liked: Cleanliness, staff & service, amenities
The Staff here is 5 star and made my stay great. The 1st complaint is I had to change rooms twice at check in. The 1st room air condition did not work and leaked also was not clean to my liking. The 2nd room had a mildew odor and something black growing on one wall. The 3rd room was great ac cold and cleaned well along with it being on a higher floor and better view. The resort had a beautiful large beach and tons of lounge chairs and nice grounds. The pools were nice as well. The food is hit or miss based upon your likes and dislikes but presentation nice. The Mexican restaurant food was delicious.
I wrote a review because I want these RESORTS to understand that people are very aware when they are being steered to undesirable rooms because they got a package thru a 3rd party and that is not acceptable! Still would recommend :)
Kevin Allen
Stayed 4 nights in Oct 2024