Ratings based on 1,291 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.3 Hotel condition
CheapTickets Verified Reviews
by A verified traveler
Posted Oct 22, 2024 on Expedia
Great overall
Comment from Hotel Management
Oct 23, 2024 by Guest Services Team, Hotel Management
Hello Darko,Thank you for the positive review! We're happy to hear that you had a great experience with us at Seminole Hard Rock Hollywood! Be sure to treat yourself to a massage or spa service at our Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!
by A verified traveler
Posted Oct 21, 2024 on Expedia
When we checked in our floor was wet and when brought bags to room one bag was missing by the time we got settled to a room with our stuff it was 3 hours after we checked into property which was annoying because we were with kids and they were impatient and annoyed we were only offered 100$ off room
Comment from Hotel Management
Oct 22, 2024 by Guest Services Team, Hotel Management
Hello Mannik,We thank you for submitting a review and value your feedback. We sincerely apologize for the inconvenience that you experienced during your stay. Please know that we always strive to provide amplified service to our valued guests and we did attempt to accommodate you during your recent visit. We are disappointed to hear that you were not happy with the resolution provided by our Team Members. Please feel free to contact us directly if you would like to further discuss your feedback. Have a rockin' day!
by A verified traveler
Posted Oct 20, 2024 on Expedia
Good times
Comment from Hotel Management
Oct 22, 2024 by Guest Services Team, Hotel Management
Hello Shane!Thank you for the positive review! We're delighted to hear that you had a good time with us at Seminole Hard Rock Hollywood! You should checkout PLA -it's the ultimate interactive sports experience. Please visit our website for more details. We look forward to welcoming you back again soon!
by A verified traveler
Posted Oct 20, 2024 on Expedia
Awesome place to stay if you needed anything it was right there and the staff was wonderful
Comment from Hotel Management
Oct 22, 2024 by Guest Services Team, Hotel Management
Hello Theresa!Thank you for sharing the positive feedback from your recent experience! We're happy to hear that you feel Seminole Hard Rock Hollywood is an awesome place! Our goal is always to provide amplified service and it sounds like we hit our mark! Be sure to treat yourself to a massage or spa service at our Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!
by A verified traveler
Posted Oct 20, 2024 on Expedia
Comment from Hotel Management
Oct 22, 2024 by Guest Services Team, Hotel Management
Hello Angela,Thank you for the review! It's great to hear that you enjoyed your experience with us at Seminole Hard Rock Hollywood! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!
by A verified traveler
Posted Oct 18, 2024 on Expedia
Comment from Hotel Management
Oct 22, 2024 by Guest Services Team, Hotel Management
Hello Lauren,Thank you for submitting a review. We are always working on better ways to improve our guest experience, and we would love to hear more about your recent visit. Feel free to contact us directly if you would like to further discuss your experience. Have a rockin' day!
by A verified traveler
Posted Oct 17, 2024 on Expedia
Don’t stay at the Hollywood Hotel area of this property! I paid more than a standard room would cost at the Guitar Hotel (over $500 on a weeknight), thinking I was in the area adjacent to the guitar hotel, which is actually called the “oasis tower.” Instead, I’m on the opposite side of the compound in the “Hollywood Hotel.”
The Hollywood Hotel is definitely removed from the action and a long walk through the smoky casino to get to the restaurants and the guitar hotel pool. Also, the pool on this side doesn’t open until 11am, whereas the guitar hotel pool is open at 8/9am, depending on the day.
Comment from Hotel Management
Oct 18, 2024 by Guest Services Team, Hotel Management
Hello Lindsay,We thank you for taking the time to submit a review. We're disappointed to hear that your recent experience fell short of your expectations. We’d love to know more about what we did and didn’t do well so that we can better serve you in the future. Please feel free to contact us directly if you would like to further discuss your feedback. Have a rockin' day!
by A verified traveler
Posted Oct 12, 2024 on Expedia
Comment from Hotel Management
Oct 14, 2024 by Guest Services Team, Hotel Management
Hello Stephen!Thank you for taking the time to submit a review! It's great to hear that you enjoyed your experience with us at Seminole Hard Rock Hollywood! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!
by A verified traveler
Posted Oct 12, 2024 on Hotels
Comment from Hotel Management
Oct 14, 2024 by Guest Services Team, Hotel Management
Hello Mark!Thank you for the review! We're delighted to hear that you enjoyed your time at Seminole Hard Rock Hollywood! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!
by A verified traveler
Posted Oct 11, 2024 on Expedia
Good hotel with great facilities
Room booking management terrible
Comment from Hotel Management
Oct 14, 2024 by Guest Services Team, Hotel Management
Hello Paul,Thank you for submitting a review. We are always working on better ways to improve our guest experience, and we would love to hear more about your recent visit. Feel free to contact us directly if you would like to further discuss your experience. Have a rockin' day!