SureStay by Best Western Irving Grapevine DFW North

2.0 star property

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Photo gallery for SureStay by Best Western Irving Grapevine DFW North

Reception
Fitness facility
Standard Room, 1 Queen Bed, Accessible, Bathtub | In-room safe, desk, iron/ironing board, free cribs/infant beds
Pool
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet friendly
  • Parking included
  • Free WiFi
$75
$65 nightly
$75 total
Total with taxes and fees
Feb 23 - Feb 24

Explore the area

View in a map
4325 W John Carpenter Fwy, Irving, TX, 75063
  • Place, Lee Park
    ‪2 min drive‬
  • Place, Grapevine Mills Mall
    ‪5 min drive‬
  • Place, Gaylord Texan Convention Center
    ‪7 min drive‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪6 min drive‬

Room options

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, 2 Double Beds, Non Smoking (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Double Beds, Non Smoking, Jetted Tub

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Non Smoking (with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, 1 Queen Bed, Non Smoking (with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Similar properties

About the neighborhood

Irving

Located in Irving (DFW Freeport), SureStay by Best Western Irving Grapevine DFW North is within a 10-minute drive of Irving Convention Center and Toyota Music Factory. .This hotel is 5.5 mi (8.8 km) from Grapevine Mills Mall and 5.6 mi (9.1 km) from LEGOLAND® Discovery Center.

What's nearby

  • Lee Park - 2 min drive - 2.1 miles
  • Grapevine Mills Mall - 5 min drive - 5.3 miles
  • Irving Convention Center - 6 min drive - 6.0 miles
  • Great Wolf Lodge Waterpark - 6 min drive - 6.5 miles
  • Gaylord Texan Convention Center - 7 min drive - 6.9 miles

Getting around

  • Belt Line Station - 5 min drive
  • West Irving Station - 12 min drive
  • Dallas-Fort Worth Intl. Airport (DFW) - 7 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪RaceTrac - ‬3 min drive
  • ‪Whataburger - ‬2 min drive
  • ‪Sushi Poki - ‬3 min drive
  • ‪Starbucks - ‬3 min drive

About this property

SureStay by Best Western Irving Grapevine DFW North

SureStay by Best Western Irving Grapevine DFW North offers 134 air-conditioned accommodations with safes and coffee/tea makers. Premium cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 134 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands.
A complimentary on-the-go breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Extended parking on site (USD 6 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 1:30 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 100 and a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash Breakage deposit: USD 100 per night
  • 0.52 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Extended parking fee: USD 6 per day
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25 per pet (varies based on length of stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Masks are required at the property for guests without COVID-19 vaccination

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Days Inn Grapevine
Days Inn Grapevine Hotel
Days Inn Grapevine Hotel Irving Airport North DFW
Days Inn Wyndham Irving Grapevine DFW Airport North Hotel
Days Inn Irving Grapevine Dfw Airport North Hotel Irving
Days Inn Irving Grapevine DFW Airport North Hotel
Days Inn Wyndham Grapevine DFW Airport North Hotel
Days Inn Wyndham Irving Grapevine DFW Airport North
Days Inn Wyndham Grapevine DFW Airport North
Days Inn by Wyndham Irving Grapevine DFW Airport North Hotel
Days Inn by Wyndham Irving Grapevine DFW Airport North Irving

SureStay by Best Western Irving Grapevine DFW North Reviews

Reviews

6.8
Rating 10 - Excellent. 51 out of 145 reviews
Rating 8 - Good. 29 out of 145 reviews
Rating 6 - Okay. 21 out of 145 reviews
Rating 4 - Poor. 15 out of 145 reviews
Rating 2 - Terrible. 29 out of 145 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

4/10 Poor

Maria Elena

Stayed 2 nights in Nov 2025

4/10 Poor

Willie

Traveled with partner
The room was clean and the front desk clerk was ok. My stay per se wasn’t unpleasant but leaving to hotel to get to my plane was a nightmare. I was on the shuttle first and the driver went to three other hotels after and picked up some other passengers to take them to the airport as well needless to say those passengers were able to make their flights I’m sure because he dropped them off at their thermals first. While I had to ask him to just let me off at a random terminal because by that time my flight was boarding and I need to just distance myself so I could calm down and book another flight
Stayed 1 night in Oct 2025

10/10 Excellent

Maria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Airport shuttle was convenient and ran often so not hard to get. Woman running check in was a saint, she was inundated because of airline cancellations and she was a pro!
Stayed 1 night in Nov 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room, wish there wasnt carpet. Nice staff, easy check in
Stayed 1 night in Nov 2025

2/10 Terrible

John

Stayed 1 night in Nov 2025

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were friendly, the room clean and quiet. My only complaint was a lack of breakfast choices. They need to add eggs and sausage or something.
Stayed 5 nights in Nov 2025

4/10 Poor

Isabella Evelyn

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was lackluster. Had more of a motel feel than hotel. Walls were thin, could hear the TV from the adjoining room all day and night along with the myriad children they had in there awake at all hours. Bathroom did not dry quickly, could do with a fan. Room felt cramped for two people but you get what you pay for I suppose. Air conditioner had bugs in it. Smells from adjoining room also permeated the walls and door. The staff were courteous at the very least.
Stayed 5 nights in Nov 2025

10/10 Excellent

jeremiah

Stayed 4 nights in Sep 2025

10/10 Excellent

Usmangani

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 3 nights in Nov 2025

6/10 Okay

Iris

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes it was
Stayed 1 night in Nov 2025

4/10 Poor

Alexa

Disliked: Staff & service, property conditions & facilities
I
Stayed 1 night in Nov 2025

10/10 Excellent

kenyetta

Liked: Cleanliness, amenities, property conditions & facilities
Great everything
Stayed 1 night in Nov 2025

2/10 Terrible

Sumit

Disliked: Cleanliness, amenities, property conditions & facilities
Hairs all over the blankets , no carts 0 star will never come here again , they lie to u about everything spend 30 or 40 bucks more , then some with quality , broken bed make my back hurt ; breakfast , is joke , nothing to eat , never again at this place , I have video of all hairs on towels and blanket
Hairs on blanket
Hair on blanket
Hair on towels
Hair on towels
Stayed 1 night in Oct 2025

2/10 Terrible

Isai

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
DO NOT STAY HERE. Horrible. Roaches everywhere and dirty bed sheets. When brought up about any issues there was no accommodation or accountability. Finally when we let them know about the roaches they changed our room but they were not apologetic and took forever for check in and out. Also when asked to speak to the manager they are “never” there till 3am-6am. Would NOT RECOMMEND.
Stayed 1 night in Oct 2025

8/10 Good

Lara, McKinney

Stayed 1 night in Oct 2025

4/10 Poor

Brittani

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

4/10 Poor

Rebecca

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for a work trip and unfortunately the experience was disappointing. The check-in process relied on a virtual kiosk, which ended up taking longer than waiting for a staff member. I was also asked to sign a document agreeing to a $25 damage fee and was informed of a pending authorization on my card, but the front desk could not provide any record of that charge when I asked. After finishing the kiosk check-in, my room key did not work and I had to return to the desk to have it reprogrammed. The same issue happened again the next day, which was frustrating after a long day of work. Cleanliness did not meet expectations. The business center area felt cluttered and not well maintained. Upon arrival, there were numerous mattresses stacked outside the building, which did not leave a great first impression. The overall condition of the property could benefit from much better upkeep. The complimentary breakfast was very limited: basic toast, packets of oatmeal and cereal, Yoplait yogurt, oranges, and coffee/tea. It was enough to technically qualify as breakfast, but lacked quality and variety. I was hoping for something more substantial, especially for guests traveling for work. Although the shuttle was punctual, the vehicle was not clean and the ride felt rough. I tried to avoid touching surfaces inside the shuttle because of how unclean it appeared. The location was convenient for my travel needs, but the cleanliness was horrid and staff was lazy.
Stayed 2 nights in Oct 2025

10/10 Excellent

Robert

Stayed 1 night in Oct 2025

10/10 Excellent

ANA, San Juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and rest ! Staff was very courteous and understanding!
Stayed 1 night in Oct 2025

6/10 Okay

Rodrigo

Stayed 1 night in Oct 2025

8/10 Good

Juan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There is a shuttle, but i couldn't/didn't use it. Nice people here
Stayed 1 night in Oct 2025

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Carlos

Stayed 1 night in Oct 2025

6/10 Okay

Dan

Traveled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
The room itself isn't as big as the pics suggest, however it was sufficient for what we needed (cancelled DFW flight and a cheap enough room). The front desk was very cordial and helpful. Overall it's an older property with some updates to make you not look as close to the dated things around (random DirectTV box hanging on top of the tv, random missing tiles, etc). The biggest issue was the airport shuttle, while it was on time, the smell of gasoline on our clothes was so bad the front desk guy noticed it right away - I'm shocked that van passed inspections being that bad, and the guy driving (the evening/10p shuttle) was talking with an accent that no one in the whole van understood, then he got a little moody when we all had to keep asking him what he was saying.
Stayed 1 night in Oct 2025

2/10 Terrible

Miguel

Stayed 2 nights in Oct 2025