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Sunscape Curacao Resort, Spa & Casino - All Inclusive

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sunscape Curacao Resort, Spa & Casino - All Inclusive

Aerial view
5 restaurants, breakfast, lunch served; local and international cuisine
Sun Club Honeymoon Junior Suite | View from room
Private beach, white sand, sun loungers, beach umbrellas
Sun Club Honeymoon Junior Suite | Free minibar, in-room safe, desk, blackout drapes

Reviews

7.0 out of 10

Good

Popular amenities

  • Breakfast included
  • Bar
  • All inclusive

Explore the area

Map
Dr. Martin Luther King Blvd. #78, Willemstad
  • Mambo Beach
    6 min walk
  • CuraƧao Sea Aquarium
    14 min walk
  • Jan Thiel Lagoon
    6 min drive
  • Willemstad (CUR-Hato Intl.)
    24 min drive

Room options

View all photos for Deluxe Deal of the Day

Free minibar, in-room safe, desk, blackout drapes

Deluxe Deal of the Day

  • 322 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Garden View Double

Free minibar, in-room safe, desk, blackout drapes

Deluxe Garden View Double

  • 322 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Ocean View Double

Free minibar, in-room safe, desk, blackout drapes

Deluxe Ocean View Double

  • 322 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Sun Club Premium Deluxe Ocean Front Double

Sun Club Premium Deluxe Ocean Front Double | Free minibar, in-room safe, desk, blackout drapes

Sun Club Premium Deluxe Ocean Front Double

  • 322 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Garden View King

Free minibar, in-room safe, desk, blackout drapes

Deluxe Garden View King

  • 322 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Sun Club Honeymoon Junior Suite

Sun Club Honeymoon Junior Suite | Free minibar, in-room safe, desk, blackout drapes

Sun Club Honeymoon Junior Suite

  • 420 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Sun Club Deluxe Ocean View King

Sun Club Deluxe Ocean View King | Free minibar, in-room safe, desk, blackout drapes

Sun Club Deluxe Ocean View King

  • 322 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Sun Club Premium Deluxe Ocean Front King

Free minibar, in-room safe, desk, blackout drapes

Sun Club Premium Deluxe Ocean Front King

  • 322 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Sun Club Deluxe Ocean View Double

Free minibar, in-room safe, desk, blackout drapes

Sun Club Deluxe Ocean View Double

  • 322 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Ocean View King

Free minibar, in-room safe, desk, blackout drapes

Deluxe Ocean View King

  • 322 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Deluxe Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Sun Club Presidential Suite

Sun Club Presidential Suite | Living area | LCD TV, iPod dock

Sun Club Presidential Suite

  • 784 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Sun Club Master Suite

Sun Club Master Suite | Free minibar, in-room safe, desk, blackout drapes

Sun Club Master Suite

  • 1028 sq ft
  • Ocean view
  • Sleeps 5
  • 2 Double Beds

View all photos for Sun Club Junior Suite Ocean View

Sun Club Junior Suite Ocean View | Free minibar, in-room safe, desk, blackout drapes

Sun Club Junior Suite Ocean View

  • 420 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Sun Club Suite Ocean Front

Free minibar, in-room safe, desk, blackout drapes

Sun Club Suite Ocean Front

  • 538 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

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Exterior

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The price is $469
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$469 total
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About the neighborhood

Willemstad

With a stay at Sunscape Curacao Resort, Spa & Casino - All Inclusive in Willemstad, you'll be within a 15-minute walk of Mambo Beach and CuraƧao Sea Aquarium. .This all-inclusive property is 8.8 mi (14.2 km) from Blue Bay and 1.4 mi (2.2 km) from Sahara Casino.

What's nearby

  • Mambo Beach - 6 min walk
  • CuraƧao Sea Aquarium - 14 min walk
  • Queen Emma Bridge - 7 min drive
  • Renaissance Shopping Mall - 7 min drive
  • Jan Thiel Beach - 15 min drive

Getting around

  • Curacao Intl. Airport (CUR) - 24 min drive

Restaurants

  • ā€ŖLuna Park - ā€¬4 min drive
  • ā€ŖMood Beach - ā€¬4 min walk
  • ā€ŖOceana Seafood Restaurant - ā€¬2 min walk
  • ā€ŖHemingway - ā€¬11 min walk
  • ā€ŖMadero Ocean Club - ā€¬9 min walk

About this property

Sunscape Curacao Resort, Spa & Casino - All Inclusive

On private beach with outdoor pool, near Mambo Beach
Sunscape Curacao Resort, Spa & Casino - All Inclusive offers 341 accommodations with iPod docking stations and free minibar items. Rooms open to furnished balconies or patios. LCD televisions come with premium digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

A private beach and 2 outdoor tennis courts are featured at the property. An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Blue Mahoe Spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
Make yourself at home in one of the 341 guestrooms featuring iPod docking stations and LCD televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After a day at the private beach, you can enjoy other recreational amenities including a casino and a nightclub. Additional features at this property include complimentary wireless internet access, concierge services, and an arcade/game room.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy local and international cuisine at World Cafe, one of the property's 5 restaurants, or stay in and take advantage of the room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this property consist of a conference center and 3 meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM. A complimentary manager's reception is offered each day.
World Cafe - Overlooking the ocean and pool, this buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Damario - Overlooking the pool, this restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Himitsu - Overlooking the ocean and pool, this restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Blue Water - Overlooking the ocean, this restaurant specializes in barbecue and serves dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
Oceana - Overlooking the ocean, this restaurant specializes in seafood and serves dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
Room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

ƀ la carte meals and snacks included
In-room minibar (all beverages included)
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling

Land activities

Climbing wall
Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Bartending
Dancing

Entertainment

Onsite live performances
Theme parties

Languages

Dutch, English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Blue Water
  • Damario
  • Himitsu
  • Oceana
  • World Cafe

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Casino
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Nightclub
  • Outdoor pool
  • Piano
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Spa tub
  • Steam room
  • Volleyball
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • 7 buildings
  • Banquet hall
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • iPod dock
  • LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Free stocked minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property does not have a CuraƧao Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Sunscape Curacao Casino
Sunscape Curacao Resort Spa & Casino All Inclusive
Sunscape Resort Spa & All Inclusive
Breezes Resort, Spa & Casino - Curacao Hotel Willemstad
Sunscape Curacao Resort Spa & Casino - Curacao Willemstad
Sunscape Curacao Spa Casino All Inclusive Willemstad
Sunscape Curacao Resort Spa Casino All Inclusive
Sunscape Curacao Spa Casino Willemstad
Sunscape Curacao Spa Casino
Breezes Resort, Spa And Casino - Curacao
Sunscape Curacao Spa Casino All Inclusive
Sunscape Curacao Resort Spa Casino
Sunscape Curacao Resort Spa Casino All Inclusive
Sunscape Curacao Resort Spa Casino Optional All Inclusive
Sunscape Curacao Resort, Spa & Casino - All Inclusive Willemstad

Sunscape Curacao Resort, Spa & Casino - All Inclusive Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 233 out of 1001 reviews" "
Rating 8 - Good. 321 out of 1001 reviews" "
Rating 6 - Okay. 192 out of 1001 reviews" "
Rating 4 - Poor. 136 out of 1001 reviews" "
Rating 2 - Terrible. 119 out of 1001 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Lucas

Traveled with family
Disliked: Cleanliness, staff & service
Staff was very rude.
Stayed 4 nights in Sep 2024

2/10 Terrible

Mark

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Location is perfect resort is out dated and the staff has a carefree attitude and not that accomodating and the food has a lot to be desired.
Stayed 7 nights in Sep 2024

8/10 Good

Stanley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CuraƧao Luxury at a Decent Price Point
Third trip to Curacao. The Sandals resort was nice, but three critical things to keep in mind- they do not have natural beachfront, a small man made inlet; the resort is hell and gone from Williamstead, $100+ Uber ride, and they do have a Uber like service on the island; aside from the large infinity pool or your own private pools, if you roll for the $1,500-2,500 per night villas, there really isnā€™t that much to do. The golf course is right there, but once you do a circuit through their themed restaurantsā€¦ thatā€™s it. You can drive on the island, right hand drive, but the roads are sketchy, no shoulders, tight, and confusing signage. . Since it was my wifeā€™s first time, thatā€™s why we stayed at Sunscape - we stayed three nights at an all inclusive near town, at half the price, and a 5 min. drive and close to a lot of things to do. Including. four casinos. So we got to sight see - shop, experience authentic island cuisine at an absolutely wonderful resort. The staff were attentive, the room is older, but clean, new bath. The beaches were nice, the pools too. The food was great, and the drinks strong. And then we went baller for the $1k+ a night Sandals experience for a couple days, 3-4 is all you you will need, a week is too much, you will go stir crazy even through it is absolutely beautifulā€¦ Do your homework.. But if you really want Curacao, weigh your options and your purse, you do have many options.. Sunscape is wonderful, close inā€¦ soild 3 star experience.
Stayed 2 nights in Jul 2024

2/10 Terrible

Mellisa

Disliked: Property conditions & facilities
Stayed 4 nights in Sep 2024

4/10 Poor

timmeca

Traveled with group
Property is older and the food is terrible
Stayed 9 nights in Sep 2024

8/10 Good

Heather

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was really good value for the price. Staff were very good and friendly. We had no real complaints over the food or service. Overall an excellent stay!
Stayed 8 nights in Aug 2024

8/10 Good

Antia A

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place. Only thing is that the resort needs more entertainment. Pool parties activities, and nighttime diversion for the folks that donā€™t go to sleep early. Needs a nightclub or something.
Stayed 5 nights in Sep 2024

10/10 Excellent

Daniel, Shelby Twp.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sunscape resort has a nice policy that does not require reservation for sit down restaurants. Teh beach is very nice and the water is very clear. It is a great place for snorkeling. There are many fish next to the wave barrier. The staff is very friendly. However, the resort is lacking some wheelchair accessibility. The bathroom was not wheelchair accessible and was difficult to use. None of the restrooms on the property are wheelchair accessible. There is no beach wheelchair available.
Stayed 4 nights in Sep 2024

6/10 Okay

Derek, Winston Salem

Traveled with partner
Liked: Staff & service
The snorkeling around the property is about 30 to 50 feet deep. Crystal clear water. Lots of fish šŸ  to see. It was amazing.
Stayed 4 nights in Aug 2024

4/10 Poor

Debra

Disliked: Cleanliness, staff & service, property conditions & facilities
The resort was not worth the price at all. The rooms are outdated and services are very limited. The best buffet serves the same thing everyday for breakfast and lunch not many options. Also the only good restaurant on site was the Italian one and the wait time on one night to get a table was close to 2 hours we ended up having dinner at 9:30 pm. Overpriced for no reason!
Stayed 7 nights in Aug 2024

2/10 Terrible

Rehana FA

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Sierra Alizea Perez

Stayed 4 nights in Jul 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing beach front! Staff is highly professional and courteous. Property is super clean and constantly maintained.
Stayed 5 nights in Aug 2024

10/10 Excellent

Sonia

Stayed 5 nights in Aug 2024

2/10 Terrible

Karla

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel is not at all pleasant
Stayed 3 nights in Aug 2024

2/10 Terrible

Ana

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This is the worst hotel Iā€™ve ever seen, and after staying here I had to leave a review. 1. The hotel is super outdated, towels are old, rooms are old and most things are not functional, nothing looks like the pictures, ACā€™s donā€™t work, lighting in the rooms are very poor. 2. Service is absolutely terrible, at all restaurants, except for the girls in the Sun Club concierge. Housekeeper forgets to leave towels almost everyday, so then you have to request them and wait about an hour for towels. Room service will take about an hour. Servers throughout the restaurants will ignore you, forget your order, and you will wait hours for your order due to this. 3. Sun Club is an absolute waste of money, the rooms are still terrible, quality of food is still terrible and if youā€™re doing it for the room service, donā€™t, youā€™ll be waiting 3 hours for mediocre food, and youā€™ll have to call the room service line 10-15 times before they finally answer to take your order. The restaurants they say you get with upgrading to Sun Club, have about 2 options for meals. 4. Food is inedible, and I mean, like terrible. The options are mediocre, the quality is mediocre, on top of the fact that you will be waiting at a restaurant hours for your meals. 5. Drinks are also mediocre and very weak, even at the Sun Club. 6. Pool areas are not clean and also very outdated. 7. Beach is honestly one of the only good things about this hotel, and the location which is a quick walk to Mambo Beach.
Stayed 5 nights in Aug 2024

2/10 Terrible

Walid

Traveled with group, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointing Stay ā€“ Not Up to Hyatt Standards I stayed at Sunscape Curacao Resort, Spa & Casino from August 21 to August 26, and the experience was quite disappointing. Major issues included: Security Concerns: Housekeeping left our room door ajar twice, despite reporting it to the front desk. No proper follow-up or action was taken, which left us worried about our belongings. Poor Dining Experience: Limited food options, inconsistent quality, and long wait times at the restaurants. The Hibachi experience was especially poor, and the open-air dining areas were uncomfortably hot with no fans or ventilation. Lack of Communication: Staff mishandled our arrangements for a birthday cake, leading to an hour-long delay to locate it. Service errors and limited options for pescatarians added to the frustration. Limited Amenities: Towel service ended too early, and the cafĆ© lacked basic items like ice and a blender. The daily entertainment was repetitive and uninspiring. Overall, this stay did not meet the expectations of a Hyatt property. I would not recommend this resort to others unless these issues are addressed.
Stayed 5 nights in Aug 2024

8/10 Good

Cherron

Traveled with family
Liked: Cleanliness, staff & service
Small resort that is perfect for navigating. Friendly staff. Beautiful beach. Hotel just needs a little updating.
Stayed 7 nights in Aug 2024

10/10 Excellent

Yubany

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach at Sunscapes is extremely beautiful
Stayed 7 nights in Aug 2024

2/10 Terrible

Carla

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is filthy & not well maintained. Ripped furniture. Dilapidated patio chairs. The ā€œgardenā€ view is a dirt patch. Missing ceiling tiles & closet doors. Stains everywhere including the tables, bedding, mirrors, even the shower curtain! This is after they separated our group despite our request for conjoined rooms because ā€œ1 person had a different last name so we thought they werenā€™t family.ā€ When we asked to alter rooms so weā€™d be close together, they downgraded our rooms, seemingly out of spite. We had to fight for room changes after 2 nights to get better accommodations closer to the value we paid for (still sub par but better). Nightclub thatā€™s advertised doesnā€™t actually exist. ā€œCasinoā€ is just a few 80s era machines. Pictures donā€™t match the reality. Restaurants had very limited seating & not enough staff to support the number of guests. Buffet very limited options. Hate to say it but the term ā€œroach motelā€ came to mind numerous times. Would not recommend.
Stayed 5 nights in Aug 2024

8/10 Good

Marlee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and had a beach and pool on the property, which were both very nice. The restaurants on property had limited food options and quality of food was below average. The night entertainment was average. We enjoyed how we could walk to Mambo beach in less than 5 minutes and the bus stop was right outside the property that took us into town. All the staff were very sweet and helpful. Overall, it was a good experience.
Stayed 6 nights in Aug 2024

10/10 Excellent

Jason D, Ormond Beach

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went for my birthday, had so much fun. Went to Klein Island for an excursion and that was also a nice experience.
Stayed 5 nights in Feb 2024

8/10 Good

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

2/10 Terrible

Pavel Ali

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This Property should Not be part of the Expedia Option. The Location is great. Rooms are Dirty, Ac in the room doesn't work, I try 2 different rooms and was at the same condition, The Bathroom sink doesn't have a drain, the refrigerator for the drinks doesn't work either, there are Not any premium liquor, Food quality is Great but not that many options, service at the restaurants is not good due to lack of employees. I will Not go to this location again at all, is a waist of money.
Stayed 6 nights in Aug 2024

6/10 Okay

Stephanie

Traveled with group
Liked: Cleanliness, staff & service
The resort was nice and staff were really friendly. Some of the staff is new and gives wrong information. Most of the food we had was room temperature or cold. We did eat some hot food. Main pool was not clean it was cloudy. We only got in the pool one time. I preferred going to the beach anyways. One of my friends had her new bottle of perfume stolen out the room. She was not happy about that at all. Overall our stay was good but it could have been better.
Stayed 4 nights in Aug 2024