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21c Museum Hotel Cincinnati

4.5 star property

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Photo gallery for 21c Museum Hotel Cincinnati

Dinner and brunch served
Reception
Dinner and brunch served
Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace
Staircase

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
$187
$156 nightly
$187 total
Total with taxes and fees
Mar 15 - Mar 16

Explore the area

View in a map
609 Walnut St, Cincinnati, OH, 45202
  • Place, Fountain Square
    ‪3 min walk‬
  • Place, Duke Energy Convention Center
    ‪6 min walk‬
  • Place, Great American Ball Park
    ‪8 min walk‬
  • Airport, Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    ‪17 min drive‬

Room options

View all photos for Deluxe Double Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace

Deluxe Double Room, 2 Queen Beds

9.2 out of 10
Wonderful
(25 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Corner

Suite, 1 King Bed, Corner | Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace

Suite, 1 King Bed, Corner

7.0 out of 10
Good
(2 reviews)
  • 699 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(91 reviews)
  • 252 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed

Luxury Room, 1 King Bed | Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace

Luxury Room, 1 King Bed

8.8 out of 10
Excellent
(39 reviews)
  • 227 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace

Luxury Suite, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 533 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace

Studio, 1 King Bed

8.6 out of 10
Excellent
(9 reviews)
  • 392 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room (Accessible)

Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace

Luxury Room (Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Double Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace

Luxury Double Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite

Deluxe Suite | Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace

Deluxe Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace

Deluxe Room, 2 Double Beds, Accessible

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace

Studio, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 Double Bed, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace

Luxury Suite, 1 Double Bed, Accessible

  • Sleeps 3
  • 1 Double Bed

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Mar 1 - Mar 2
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About the neighborhood

Cincinnati

A stay at 21c Museum Hotel Cincinnati places you in the heart of Cincinnati, within a 15-minute walk of Great American Ball Park and Hard Rock Casino Cincinnati. .This luxury hotel is 0.7 mi (1.1 km) from Heritage Bank Center and 1.4 mi (2.2 km) from Newport Aquarium.

What's nearby

  • Fountain Square - 3 min walk - 0.2 miles
  • Duke Energy Convention Center - 6 min walk - 0.4 miles
  • Great American Ball Park - 8 min walk - 0.4 miles
  • Paycor Stadium - 11 min walk - 0.6 miles
  • Heritage Bank Center - 11 min walk - 0.6 miles

Getting around

  • Aronoff Center Tram Stop - 2 min walk
  • Cincinnati Union Terminal - 5 min drive
  • Cincinnati-Northern Kentucky Int'l Airport (CVG) - 25 min drive

Restaurants

  • ‪First Watch - ‬2 min walk
  • ‪Bru Burger Bar - ‬1 min walk
  • ‪Urbana Cafe - ‬1 min walk
  • ‪Bay Horse Cafe - ‬2 min walk
  • ‪Madonna's Bar & Grill - ‬3 min walk

About this property

21c Museum Hotel Cincinnati

21c Museum Hotel Cincinnati offers 156 air-conditioned accommodations with safes and complimentary newspapers. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This Cincinnati hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including hydrotherapy. The spa is open select days.
Make yourself at home in one of the 156 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have designer toiletries and hair dryers. Conveniences include safes and complimentary newspapers, as well as phones with free local calls.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at Metropole, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are served on weekends from 8:00 AM to 1:00 PM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Cooked-to-order breakfasts are available for a surcharge between 8:00 AM and 1:00 PM on weekends.
Metropole - This restaurant serves brunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (USD 45 per night; includes in/out privileges)

Food and drink

  • Weekend cooked-to-order breakfast available 8:00 AM to 1:00 PM for a fee: USD 15 to 30 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Metropole

Things to do

  • 24-hour gym
  • Full-service spa

Family friendly

  • Children's games
  • Children's toys
  • Free rollaway/extra bed
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Prenatal massages
  • Spa open select days
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 10 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1912
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free rollaway/extra bed

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 5 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 per person
  • Valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

21c Cincinnati
21c Hotel Museum
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Cincinnati 21c
Hotel 21c Cincinnati
Hotel Museum
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21c Museum Hotel Cincinnati Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 628 out of 1008 reviews
Rating 8 - Good. 165 out of 1008 reviews
Rating 6 - Okay. 122 out of 1008 reviews
Rating 4 - Poor. 60 out of 1008 reviews
Rating 2 - Terrible. 33 out of 1008 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great . Room was wonderful. Dark curtains, quiet, comfortable bed.. My only issue is that you had to request ice. Not a big deal overall, but I like the convenience of being able to get ice when I want it
Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was very good.
Stayed 1 night in Oct 2025

10/10 Excellent

Meghan

Liked: Cleanliness, amenities, property conditions & facilities
Staff were all very friendly! Room was fun and brunch was delicious.
Stayed 1 night in Nov 2025

10/10 Excellent

Martha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Keith

Stayed 1 night in Nov 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
Second time there, good rooms, good location. Restaurant could be great, but waited over an hour for food at brunch. They were apologetic, but…
Stayed 1 night in Nov 2025

10/10 Excellent

Dwaneen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, wonderful and welcoming staff, clean and beautiful!
Stayed 1 night in Nov 2025

10/10 Excellent

Nell

Stayed 4 nights in Nov 2025

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had yet again another wonderful stay. Thanks. I’m now recommending your hotel to all our Canadian friends who travel south for the winter. 👍👍😀
Stayed 1 night in Nov 2025

10/10 Excellent

Katie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for the art but the staff and hotel restaurant was amazing! Will definitely stay at 21C hotels in the future.
Stayed 3 nights in Nov 2025

10/10 Excellent

William-Rusty

Stayed 1 night in Oct 2025

4/10 Poor

ToniMarie

The
Stayed 1 night in Nov 2025

10/10 Excellent

Beth

Stayed 1 night in Nov 2025

6/10 Okay

Kim

Traveled with partner
The staff was outstanding. The room was small and showed wear. The shower stream was very weak. Great location and great art.
Stayed 2 nights in Nov 2025

4/10 Poor

Lisa

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
We looked forward to trying the 21c but were disappointed. Luxury room upgrade pointless, window looked at a wall not Walnut St as described. No double sink as described. Sink and shower had continuous leak. Mini fridge door wouldn’t stay shut. The shower at the base of the glass lots of soap scum that had not been cleaned. The table sitting area had splashes of mystery liquid on it.
Stayed 1 night in Nov 2025

10/10 Excellent

Frank

Stayed 1 night in Oct 2025

8/10 Good

Rosemarie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t have breakfast.
Stayed 1 night in Oct 2025

6/10 Okay

Jeremy

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
Did not feel like the cleanest hotel I have stayed in. Body wash remained empty for my 3 day stay which shows a lack of attention to detail. The rooftop bar is closed, something not shown on their website. When we asked the staff they said it has been closed since "COVID". There was also a standing smell of sewage in the lobby the entire time. Staff said it was a City sewage issue. It was kind of unbearable.
Stayed 3 nights in Oct 2025

6/10 Okay

Lucas

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The hotel was very worn down compared to other 21C. Lots of sewer smell. The room had places that were pretty dirty, and there were hairs in our bathroom, on towels, and on vanity. It wasn’t horrible but not what we expected for the price and hotel brand. And the valet driver left his radio thing in our car and we had to go back to return it. We have loved 21C in the past but we’re very disappointed with this one.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kymberlei Locke

Stayed 1 night in Oct 2025

4/10 Poor

Alexander

Liked: Property conditions & facilities
Disliked: Cleanliness
the hotel did smell like sewage, are room was never cleaned just the beds were made, and garbage can was to small , Bu the the staff in general were completely nice
Stayed 3 nights in Oct 2025

8/10 Good

Annie

Stayed 2 nights in Oct 2025

10/10 Excellent

Chris

Stayed 2 nights in Oct 2025

2/10 Terrible

Jillian

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
This was one of the worst experiences I have had at a hotel. The staff was not trained at all and could not work their own systems. They gave me a room that was under construction. I asked every day for room service and never got it. To have basic accommodations like toilet paper or towels was a fight and took hours to days to get. I would never recommend this hotel to anyone.
Stayed 4 nights in Jul 2025

6/10 Okay

Julie

Business traveler
Liked: Staff & service
This hotel has become quite run down. The lobby and common areas around it smell bad, as does the fitness center. The rooms, carpet and bathrooms are run down. The staff is nice. All that said, the current experience is not commensurate with the high end price. I’ve been staying here for the past three years when I travel to Cincinnati for business. I won’t be staying here anymore.
Stayed 3 nights in Oct 2025