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Best Western Grant Park Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Grant Park Hotel

Exterior
Room, 1 Queen Bed | View from room
Lobby
Fitness facility
Shower, eco-friendly toiletries, hair dryer, towels

Reviews

8.0 out of 10

Very good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
1100 S Michigan Ave, Chicago, IL, 60605
  • Columbia College Chicago
    7 min walk
  • Field Museum of Natural History
    11 min walk
  • Shedd Aquarium
    12 min walk
  • Chicago, IL (ORD-O'Hare Intl.)
    43 min drive

Room options

View all photos for Room, 1 King Bed, Accessible

In-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible

  • 276 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

In-room safe, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible

  • 276 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

In-room safe, blackout drapes, iron/ironing board

Room, 1 Queen Bed

  • 276 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds

In-room safe, blackout drapes, iron/ironing board

Room, 2 Double Beds

  • 276 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (with Sofabed)

In-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed (with Sofabed)

  • 276 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Oversized Room;with Sofabed)

Room, 2 Double Beds (Oversized Room;with Sofabed) | In-room safe, blackout drapes, iron/ironing board

Room, 2 Double Beds (Oversized Room;with Sofabed)

  • 276 sq ft
  • Park view
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | View from room

Room, 1 Queen Bed

  • 312 sq ft
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

In-room safe, blackout drapes, iron/ironing board

Room, 1 Queen Bed

  • 276 sq ft
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed

In-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed

  • 276 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

In-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible

  • 276 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible

In-room safe, blackout drapes, iron/ironing board

Room, 2 Double Beds, Accessible

  • 276 sq ft
  • Park view
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible

In-room safe, blackout drapes, iron/ironing board

Room, 2 Double Beds, Accessible

  • 276 sq ft
  • Sleeps 4
  • 2 Double Beds
Exterior detail
Congress Plaza Hotel
Free WiFi
Restaurant
Air conditioning
Gym
3.9 out of 5, Good, (8135)
The price is $152
per night
$179 total
includes taxes & fees
Dec 5 - Dec 6
Congress Plaza Hotel

About the neighborhood

Chicago

With a stay at Best Western Grant Park Hotel in Chicago (Downtown Chicago), you'll be within a 15-minute walk of Columbia College Chicago and Field Museum of Natural History. .This hotel is 0.7 mi (1.2 km) from Art Institute of Chicago and 0.8 mi (1.4 km) from Millennium Park.

What's nearby

  • Field Museum of Natural History - 11 min walk - 0.6 miles
  • Shedd Aquarium - 12 min walk - 0.7 miles
  • Grant Park - 14 min walk - 0.8 miles
  • Art Institute of Chicago - 14 min walk - 0.8 miles
  • Millennium Park - 16 min walk - 0.9 miles

Getting around

  • Chicago Museum Campus-11th Street Station - 3 min walk
  • Roosevelt Station - 4 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 40 min drive

Restaurants

  • ‪Lou Malnati's Pizzeria - ‬6 min walk
  • ‪Aurelio's Pizza South Loop - ‬3 min walk
  • ‪Grant Park Bistro - ‬4 min walk
  • ‪Buddy Guy's Legends - ‬7 min walk
  • ‪Burger Bar - ‬2 min walk

About this property

Best Western Grant Park Hotel

Hotel with a 24-hour front desk, a quick walk to Columbia College Chicago
Best Western Grant Park Hotel offers 172 accommodations with laptop-compatible safes and coffee/tea makers. Televisions come with cable channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 172 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include laptop-compatible safes and coffee/tea makers, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a vending machine.
Enjoy a satisfying meal at Mei's serving guests of Best Western Grant Park Hotel. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Mei's - Onsite theme restaurant.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured valet parking on site (USD 52 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 24 for adults and USD 22 for children
  • A restaurant

Restaurants on site

  • Mei's

Family friendly

  • Free crib

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 9 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 24 for adults and USD 22 for children
  • Secured valet parking fee: USD 52.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Airport shuttle service (surcharge) is provided by Airport Express. The front desk can assist guests with booking shuttle service on request.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Grant
Best Western Grant Park
Best Western Grant Park Chicago
Best Western Grant Park Hotel
Best Western Grant Park Hotel Chicago
Grant Park Best Western
Best Western Chicago
Chicago Best Western
Chicago Best Western
Best Western Chicago
Best Western Grant Park Hotel Hotel
Best Western Grant Park Hotel Chicago
Best Western Grant Park Hotel Hotel Chicago

Reviews

8.0

Very Good

Rating 10 - Excellent. 1090 out of 2520 reviews" "
Rating 8 - Good. 719 out of 2520 reviews" "
Rating 6 - Okay. 411 out of 2520 reviews" "
Rating 4 - Poor. 170 out of 2520 reviews" "
Rating 2 - Terrible. 130 out of 2520 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was very good. The room could use some updates. Also, it would be nice to have a safe in room. Staff were friendly and helpful. I would stay there again
Stayed 2 nights in Aug 2024

10/10 Excellent

sahira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jason

Traveled with group
Liked: Cleanliness, staff & service
Out dated
Stayed 1 night in Aug 2024

10/10 Excellent

Dalton

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Water problems
Stayed 2 nights in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Aug 2024

6/10 Okay

Joey

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel is convenient walking distance to museums. But hotel definitely could use an overhaul. Dry wall on ceiling was coming apart as if there was a water leak
Stayed 1 night in Aug 2024

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 4 nights in Aug 2024

6/10 Okay

Lisa

Traveled with family
Average at Best in Prime Location
Average at best. Stayed there before, about eight years ago. It was much cleaner and kept up. My room had a loose exposed outlet. Beds & sheets were old. Ok for the money, but if you want quality and exceptional customer service, this isn’t for you. If you want a reasonably priced place to sleep, in a prime location, this is it.
Stayed 1 night in Aug 2024

10/10 Excellent

Brad

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, room comfort
Great hotel
Considering some of the negative reviews, this place was a very good choice! It's across from Grant Park and not far from the lake! The staff were very welcoming, polite and informative!..... tbh the only thing I didn't like was having to pay 54$ a night for parking and if you check-out before 6am, you have to walk to the hotel next door and they have to get your car for you because they don't offer 24 hour valet.... ooh and valet doesn't work after 11pm, I had family near midway I would have liked to stay out later with them, but didn't want to miss valet to park my car for the night.
Stayed 2 nights in Aug 2024

4/10 Poor

travis

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Ashwin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel, great location.
Check in was a breeze, was allowed to check in few hours before the scheduled time which was great. Room was decent and was perfect as we were there to tour Chicago and just spend the night and refresh in the room. Amazing location, walked to Roosevelt station and took metro to most places.
Stayed 3 nights in Aug 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Ok if you are a deep sleeper
The service was great and the location great. The hotel is a little old but ok, though the rooms are not sound proof at all. You can hear the people next door through the window, the people, cars, sirens, honking outside.
Stayed 2 nights in Aug 2024

10/10 Excellent

Elaine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay very m7ch. Staff was very good from the valet, front desk, and just everyone at the hotel. As with any big city, be prepared to pay a pretty penny for parking. This should not be a surprise. The valet parking was excellent and we could get our car any time we wanted it, though we did not and just walked wherever we needed to go.
Stayed 2 nights in Aug 2024

2/10 Terrible

socorro

Disliked: Cleanliness, staff & service, property conditions & facilities
No water mostly at night
Stayed 1 night in Aug 2024

10/10 Excellent

loris

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was so very accommodating and pleasant. I would definitely return
Stayed 4 nights in Aug 2024

10/10 Excellent

Margaret

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable, quiet, friendly staff. NOthing to write home about, but completely fine for my business trip
Stayed 3 nights in Aug 2024

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very clean. Friendly staff
Stayed 2 nights in Aug 2024

10/10 Excellent

Shamsul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely book this hotel on my next visit to Chicago
Stayed 4 nights in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Okay for Michigan Ave
Biggest issue was our room door did not shut on its own, you had to push forcefully for it to close. For being on Michigan, the size was okay, some may find it small. Elevator is very small & only accommodates 6 people with no luggage. Staff was friendly & lobby was nice.
Stayed 2 nights in Aug 2024

2/10 Terrible

Troy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Troy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
0 Stars
No parking is A HUGE inconvenience!! Front desk acted like we were inconveniencing them… Then we had our room given away while we were still sleeping, 8 AM we had a family walk in our room. When we called the desk they said they had no record of us being there?!? No sorry no I apologize just well we’ll find them another room.?!?!
Stayed 1 night in Aug 2024

2/10 Terrible

Brandi

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Advertised 2 queen beds. Beds were full size. Not queen. There's no breakfast. Only $10 coupon per day to use at the CHINESE restaurant 2 doors down. 1 microwave for the entire hotel. Rooms smelled like sewer. Had to keep bathroom door closed and stopper in tub. There was no water on our last day. Rooms look remodeled and spacious online but are tiny and dingy. Definitely not as advertised
Stayed 3 nights in Aug 2024

2/10 Terrible

Vanessa

Disliked: Cleanliness
Stayed 1 night in Aug 2024