Solymar Hotel - All Inclusive

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Solymar Hotel - All Inclusive

Sundeck
Bar (on property)
Building design
Private beach, white sand, sun loungers, beach umbrellas
Lounge

Reviews

5.6 out of 10

Popular amenities

  • All inclusive
    All inclusive
  • Bar
    Bar
  • On private beach
    On private beach
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Boulevard Kukulcan Km 18.7, Cancun, QROO, 77500
  • El Rey Ruins
    10 min walk
  • Iberostar Cancun Golf Course
    10 min walk
  • Delfines Beach
    13 min walk
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    14 min drive

Room options

Standard Room (No internet access in room)

  • 356 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

About the neighborhood

Cancun

Located in Cancun (Zona Hotelera), Solymar Hotel - All Inclusive is within a 15-minute walk of Iberostar Cancun Golf Course and El Rey Ruins Trailhead. .This all-inclusive hotel is 1.3 mi (2 km) from Delfines Beach and 2.4 mi (3.9 km) from Maya Museum of Cancun.

What's nearby

  • El Rey Ruins - 10 min walk - 0.6 miles
  • Iberostar Cancun Golf Course - 10 min walk - 0.6 miles
  • Delfines Beach - 13 min walk - 0.7 miles
  • Maya Museum of Cancun - 4 min drive - 2.5 miles
  • Ventura Park Cancun - 6 min drive - 4.0 miles

Getting around

  • Cancun Intl. Airport (CUN) - 14 min drive

Restaurants

  • ‪Zai - ‬6 min walk
  • ‪Sun Palace - ‬11 min walk
  • ‪Km 19.5 - ‬17 min walk
  • ‪Bogavante Restaurant - ‬5 min walk
  • ‪Navios - ‬16 min walk

About this property

Solymar Hotel - All Inclusive

Ocean-view hotel with a poolside bar, near El Rey Ruins Trailhead
Solymar Hotel - All Inclusive offers 75 air-conditioned accommodations with safes and blackout drapes/curtains. Each accommodation is individually furnished and decorated. 32-inch LED televisions come with cable channels. Bathrooms include showers. Housekeeping is offered daily and irons/ironing boards can be requested.
A private beach and a complimentary water park are featured at the hotel. An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 75 air-conditioned rooms featuring LED televisions. Cable television is provided for your entertainment. Bathrooms with showers are provided. Conveniences include phones, as well as safes and blackout drapes/curtains.
Head down to the water and enjoy a day at the private beach, or take advantage of other recreational amenities including a complimentary water park and an outdoor pool. Additional amenities at this Mediterranean hotel include gift shops/newsstands, a television in a common area, and tour/ticket assistance.
This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy a satisfying meal at Restaurante "La isla" serving guests of Solymar Hotel - All Inclusive. Wrap up your day with a drink at the bar/lounge, the beach bar, or the poolside bar.

Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Restaurante "La isla" - Onsite restaurant.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet meals, snacks, and select beverages included

Land activities

Tennis
Volleyball

Languages

English, Spanish

Property amenities

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant

Restaurants on site

  • Restaurante "La isla"

Things to do

  • Children's pool
  • Free water park
  • Outdoor pool
  • Playground
  • Shopping
  • Tennis
  • TV in common areas
  • Volleyball

Family friendly

  • Children's pool
  • Free water park access
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On a private beach
  • Terrace

Accessibility

  • No elevator

More

  • 3 buildings
  • 3 floors
  • Built in 1985
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit, and window guards

We should mention

This property does not have elevators
Pool access available from 8 AM to 8 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Solymar
Hotel Solymar Cancun
Solymar
Solymar Cancun
Solymar Hotel
Hotel Solymar Beach Resort Cancun
Hotel Solymar Beach Resort
Solymar Beach Cancun
Solymar Beach
Solymar Resort
Solymar Cancun Beach
Solymar Beach Resort
Solymar Beach Hotel Cancun
Solymar Cancun
Solymar Beach And Resort
Solymar Cancun Beach Resort
Solymar All Inclusive Cancun
Solymar Hotel - All Inclusive Hotel
Solymar Hotel - All Inclusive Cancun
Solymar Hotel - All Inclusive Hotel Cancun

Reviews

5.6
Rating 10 - Excellent. 75 out of 584 reviews" "
Rating 8 - Good. 97 out of 584 reviews" "
Rating 6 - Okay. 146 out of 584 reviews" "
Rating 4 - Poor. 116 out of 584 reviews" "
Rating 2 - Terrible. 150 out of 584 reviews" "

6.2/10

Cleanliness

6.4/10

Staff & service

5.2/10

Amenities

5.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Paulina

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Deanna

Stayed 7 nights in Jun 2024

4/10 Poor

Dalia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

6/10 Okay

Gregory

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Several areas of the property needed maintenance and it would have been really nice if the poolside bar was operating. Other than that, our room was very clean and the staff was super helpful.
Stayed 4 nights in Jun 2024

4/10 Poor

ernesto

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in May 2024

2/10 Terrible

Troy

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Don't do it. If we did it over again, I would pay a little extra to stay somewhere a little nicer. Buffet food wasn't the greatest, pool was fine, beach was great, and beach bar was awesome. Hotel it self was very run down. There was a constant smell that wouldn't go away when you are by the pool/pool bar. And what ever you do, don't go into the bathrooms by the pool (ugh). The staff here are great and were very friendly. It's not their fault the hotel needs a complete redo! Location of the hotel is good, and wasn't to far away from shops/restuarants, about a 10min bus ride.
Stayed 3 nights in May 2024

10/10 Excellent

Cesar Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was perfect
Stayed 6 nights in Apr 2024

2/10 Terrible

Cirenia

We did not like the hotel, it needs a lot of work. We actually left the next day and no one offered a refund. We were not able to sleep due to a lot of noise, bathroom did not have shower curtain, water everywhere. We had to ask for towels, blankets and pillows. It was wasted of the money and time. The location is nice
Stayed 4 nights in Apr 2024

2/10 Terrible

Kyra

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We paid for all inclusive when we booked. Didn’t get all inclusive even though we were willing to pay the Expedia pricing for it again. Spend 2 weeks being passed between the hotel and Expedia to try to sort it out only to have both sides pointing fingers and each other. Our room was mouldy so I was sick most the trip. Hallways reeked like cigarettes. We weren’t given towels from the start. The few we got were stained and gross. If we asked for new towels they said 30 min and then didn’t give anything until 3 days later. The only amenities in the room are shampoo, toilet paper and body soap. Nothing else. Fridge was ripped out. No coffee. The sink was rusty. Toothpaste stains on the counter from the previous guests. Only one sheet on the bed. No blankets or anything. The buffet food wasn’t great, pretty basic.
Stayed 7 nights in Apr 2024

2/10 Terrible

Fernando

Disliked: Cleanliness, staff & service, property conditions & facilities
Found cockroaches in the bathroom and in the hallways. Terrible experience.
Stayed 4 nights in Mar 2024

8/10 Good

Anderson

Liked: Cleanliness, staff & service
Stayed 7 nights in Mar 2024

2/10 Terrible

Verified traveler

Worst hotel I ever stayed
Stayed 1 night in Mar 2024

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Just few things not preferred is…: Hotel did not have or offer any top blankets or covers on beds, had limited clean sheets and towels which we had to regularly request and self serve get our own few fresh linens and towels, and we had to ask for couple more bed pillows needed. They also did not offer and we did not have any small hotel room refrigerators or anywhere to keep small food and drink items cold and fresh. In addition to that they don’t ever have a place to just get some ice to keep things cool cold, only place is you must purchase your own at convenience store and even then back at room have no place to keep it frozen due to having no small refrigerator or freezer in room. Not as important and optionally would been nice to have, you don’t get a small room microwave to warm or freshen snacks up in rooms either. The small room locker safe also didn’t seem too secure had to pay for. Preferred…: Most overall satisfactory resort, with positive nice experience enjoyed.
Stayed 5 nights in Mar 2024

6/10 Okay

Dynasty Deann

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It is the little things that knocked them down. Not having towels for hours. A toilet seat and shower curtain that were too short. A faucet knob that didn't work and a TV that was circa 2005. Unfixed holes in the walls and little mold spots. It was clean and the room was decent. The staff were also very accommodation.
Stayed 3 nights in Mar 2024

4/10 Poor

Angela

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the front desk and some of the staff were rude and unhelpful. The all inclusive drinks were not good and the tequila tasted like rubbing alcohol. The food was edible but not good either. But if you only want a bed and AC, it will work. I wouldn’t stay here again.
Stayed 4 nights in Feb 2024

2/10 Terrible

Olga

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel I’ve ever stayed at. Room was dirty, TV didn’t work. Management was awful.
Stayed 5 nights in Feb 2024

6/10 Okay

Brent Mitchell

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
This was an ok place to stay on a budget. Staff was friendly and helpful most of the time. The food was sub par. They have buffet style food and most of the time the hot food was cold. I probably wouldn’t stay here again solely because of the food.
Stayed 7 nights in Feb 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Amenities
Small and quiet. Friendly staff.
Stayed 5 nights in Jan 2024

8/10 Good

Attila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

VICTOR

Stayed 4 nights in Jan 2024

10/10 Excellent

anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Pablo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and affordable
Stayed 1 night in Dec 2023

4/10 Poor

Christian Joaquin

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Cockroaches and unhelpful employees
Stayed 4 nights in Dec 2023

6/10 Okay

Vincent

To many stairs. It was supposed to be all inclusive but my reservation got screwed up and management would not make it right. The room I reserved was leaking water and got put n a smaller room at no reduced rate if I can hep it I will not stay there again.
Stayed 4 nights in Nov 2023

2/10 Terrible

Roop

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities
The Room what expedia mention online was not available, hotel staff said expedia always lie and you will get very basic rooms, no hot water and coffee machine, no iron, no kitchen, not even towel and toilet paper, if you ask for anything staff said talk to Expedia, you don’t have anything included.it’s better to book directly with hotel, Expedia lies
Stayed 6 nights in Nov 2023