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Occidental Costa Cancún All Inclusive

3.5 star property

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Photo gallery for Occidental Costa Cancún All Inclusive

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Junior Suite, Hot Tub, Ocean View | Free minibar, in-room safe, blackout drapes, iron/ironing board
Garden
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking included
$330
$268 nightly
$330 total
Total with taxes and fees
Mar 22 - Mar 23

Explore the area

View in a map
Blvd. Kukulcan Km 4.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, Escénica Tower
    ‪2 min walk‬
  • Place, Playa Tortugas
    ‪6 min walk‬
  • Place, Langosta Beach
    ‪13 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪32 min drive‬

Room options

View all photos for Double Room

Free minibar, in-room safe, blackout drapes, iron/ironing board

Double Room

8.0 out of 10
Very good
(299 reviews)
  • Garden view
  • 360 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Terrace

Double Room, Terrace | Free minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Terrace

7.8 out of 10
Good
(67 reviews)
  • Garden view
  • 360 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Sea View

Double Room, Sea View | Free minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Sea View

8.2 out of 10
Very good
(62 reviews)
  • Sea view
  • 360 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for 2x2 interconnecting rooms

Free minibar, in-room safe, blackout drapes, iron/ironing board

2x2 interconnecting rooms

8.4 out of 10
Very good
(40 reviews)
  • Garden view
  • 360 sq ft
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed and 2 Double Beds OR 2 King Beds

View all photos for Junior Suite, Hot Tub, Ocean View

Junior Suite, Hot Tub, Ocean View | Free minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Hot Tub, Ocean View

8.4 out of 10
Very good
(8 reviews)
  • Ocean view
  • 829 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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Mar 4 - Mar 5
Total with taxes and fees
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About the neighborhood

Cancun

With a stay at Occidental Costa Cancún All Inclusive in Cancun (Zona Hotelera), you'll be a 4-minute walk from Escénica Tower and a 3-minute drive from Puerto Cancun Marina Town Center. .This all-inclusive property is 3.4 mi (5.5 km) from Plaza 28 and 3.8 mi (6.2 km) from La Sagrada Familia Parish.

What's nearby

  • Teatro de Cancún - 1 min walk - 0.0 miles
  • Escénica Tower - 2 min walk - 0.1 miles
  • Playa Tortugas - 6 min walk - 0.4 miles
  • Langosta Beach - 13 min walk - 0.7 miles
  • Las Perlas Beach - 19 min walk - 1.0 mile

Getting around

  • Cancun Intl. Airport (CUN) - 24 min drive

Restaurants

  • ‪Restaurant Dos Lunas - ‬6 min walk
  • ‪The White Box Gastrobar - ‬8 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Los Chachalacos - ‬4 min walk
  • ‪Carnitas Michoacán - ‬4 min walk

About this property

Occidental Costa Cancún All Inclusive

Occidental Costa Cancún All Inclusive offers 358 accommodations with free minibar items and safes. Plasma televisions are featured in guestrooms.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Cancun property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Zenserenz. Services include hot stone massages, facials, and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. The spa is open daily.
Make yourself at home in one of the 358 guestrooms featuring free minibar items and plasma televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a hot tub, and a sauna. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy seafood at La Claraboya, one of the property's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to noon.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and noon.
La Claraboya - This restaurant specializes in seafood. Reservations are required.
México Lindo - This restaurant specializes in Mexican cuisine. Reservations are required. Open daily.
La Trattoria - This restaurant specializes in Italian cuisine. Reservations are required. Open daily.
Albatros - This buffet restaurant specializes in international cuisine. Open daily.
Late night fare is available from room service (during limited hours).

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All meals and snacks included
Room service during certain hours (limited menu)

Land activities

Fitness facilities

Entertainment

Onsite live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Albatros
  • La Claraboya
  • La Trattoria
  • México Lindo

Things to do

  • Children's club
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Facials
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • Banquet hall
  • Built in 1994
  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV

Food and drink

  • Coffee/tea maker
  • Free stocked minibar
  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Eco-friendly toiletries
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • A facilities fee includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply for use of the spa, motorized personal watercraft, and parasailing.

We should mention

Pool access available from 8:00 AM to 8:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Barcelo All Inclusive Cancun
Barcelo Cancun All Inclusive
Barcelo Cancun Costa
Barcelo Costa
Barcelo Costa All Inclusive
Barcelo Costa Cancun
Occidental Costa Cancún All Inclusive All-inclusive property
Cancun Costa
Cancun Costa Barcelo
Costa Barcelo Cancun
Barcelo Costa Cancun Hotel Cancun
Barcelo Costa Cancun Mexico
Costa Real Cancun
Gran Costa Real
Occidental Costa Cancún All Inclusive Cancun
Occidental Costa Cancún Cancun
Occidental Costa Cancún
Occintal Costa Cancún Inclusi

Occidental Costa Cancún All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 1185 out of 2632 reviews
Rating 8 - Good. 669 out of 2632 reviews
Rating 6 - Okay. 406 out of 2632 reviews
Rating 4 - Poor. 176 out of 2632 reviews
Rating 2 - Terrible. 196 out of 2632 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Irena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The towels,bedding were snow white.Room,and area around the property was perfect clean.Everywhere youn can feel the cleanliness and freshness.
Stayed 12 nights in Dec 2025

10/10 Excellent

Darcy

Clean, friendly staff
Stayed 5 nights in Nov 2025

6/10 Okay

MAGDALENA ELZBIETA

Stayed 7 nights in Nov 2025

10/10 Excellent

Francisco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy with the All Inclusive service and staff provided an excellent service, always with a smile in their faces. Definitely, I would come back to this hotel.
Stayed 8 nights in Nov 2025

10/10 Excellent

Simon

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good!
Stayed 3 nights in Nov 2025

10/10 Excellent

Kiomy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All the staff were super sweet and very attentive to me and my partner made us feel very welcomed had lots of activities throughout the day and many food options to eat. Overall wonderful experience!!
Stayed 4 nights in Nov 2025

8/10 Good

Hailie Elizabeth Marie

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
Room and resort were very clean. The food was great. My only complaint is the pictures of the property are old and the beach doesn’t look like the pictures. It was quite disappointing as a beach lover.
Stayed 9 nights in Nov 2025

10/10 Excellent

Rachel

Stayed 6 nights in Nov 2025

8/10 Good

David, Spartanburg

Liked: Cleanliness
The first room was not good but the second one was amazing
Stayed 4 nights in Nov 2025

2/10 Terrible

Audrey

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room and food felt neglected.
Stayed 4 nights in Nov 2025

8/10 Good

David

Stayed 4 nights in Oct 2025

10/10 Excellent

Darcy

Liked: Cleanliness, amenities, property conditions & facilities
The service was great and so was the food.
Stayed 5 nights in Nov 2025

10/10 Excellent

Adolfo

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Over all the staff was very courteous,
Stayed 4 nights in Nov 2025

8/10 Good

Julie

Traveled with family
Liked: Cleanliness, staff & service
Did was just ok, often not prepared to our liking, dry chicken, overcooked beef. The bathrooms needed an upgrade; better toiletries, our bathroom was very small for my husband to move comfortably. When we arrived, we did not get the reservation that we had booked 9 months prior. We were told that we only booked the room, but we did request certain need sizes, so that was frustrating, we had to move our stuff the next day. In my opinion, not a 4 star hotel.
Panoramic view of beach
Pool area
View from room
Courtyard
Stayed 7 nights in Nov 2025

6/10 Okay

Violeta Elizabeth

Liked: Amenities, property conditions & facilities
The room was ok. The shower was not draining and it smelled like clogged water. The shower walls were a bit dirty it seemed like mold.
Stayed 8 nights in Nov 2025

8/10 Good

olimar janeth

Liked: Cleanliness
Stayed 3 nights in Nov 2025

10/10 Excellent

Anatoliy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good!!!
Stayed 3 nights in Nov 2025

2/10 Terrible

sean

Made up an extra charge the minute i arrived. Robbery.
Stayed 4 nights in Nov 2025

10/10 Excellent

Sam

Stayed 6 nights in Nov 2025

2/10 Terrible

Melissa, wantagh

Stayed 5 nights in Oct 2025

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities
Maybe the quietest room i've ever had in a beach resort! Buffet is good (not fabulous) and plentiful. Nice beach location. Staff is friendly and efficient.
Stayed 3 nights in Nov 2025

4/10 Poor

Martha

Stayed 4 nights in Nov 2025

8/10 Good

Flor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2025

6/10 Okay

tara

Traveled with family
Liked: Cleanliness
Disliked: Amenities
No activities for kids or adult. You have to book your own adventures else where.The food was ok but not not much Mexican dish. Our first room we got was smelling in the bathroom so they changed our room. The waitresses were really nice.
Stayed 3 nights in Nov 2025

10/10 Excellent

Leslie Janet

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Buen dia solo para dejar nota del servicio del hotel fue estupendo de parte de Los meseros bartenders en especial al señor Enrique Sr Emmanuel Sr Lucio y Al encargado Luis nos trataron con una amabilidas nos sentimos en familia
Stayed 4 nights in Nov 2025