Nizuc Resort and Spa

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Nizuc Resort and Spa

Suite (Master) | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar
Lobby
4 bars/lounges, 2 poolside bars, beach bar
Exterior
Suite (Ocean, Adults Only) | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • On private beach
    On private beach
  • Pet friendly
    Pet friendly
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Spa
    Spa

Explore the area

Map
Punta Nizuc, Blvd. Kukulcan Km.21 - 260, Cancun, QROO, 77500
  • Iberostar Cancun Golf Course
    3 min drive
  • Delfines Beach
    3 min drive
  • El Rey Ruins
    5 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    12 min drive

Room options

Deluxe Room, 2 Queen Beds, Ocean View (Double)

  • 783 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

Room, 2 Queen Beds, Garden View (Double)

  • 850 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite (Ocean, Adults Only)

  • 947 sq ft
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Ocean View

  • 854 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Villa, Private Pool (Pavillion)

  • 2745 sq ft
  • Sleeps 3
  • 1 King Bed

Villa, Private Pool (Garden)

  • 2433 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 Bedroom, Garden View

  • 1281 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite (Garden)

  • 1270 sq ft
  • Sleeps 3
  • 1 King Bed

Suite (Master)

  • 1637 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Junior Suite, Ocean View

  • 1292 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Penthouse

  • 1770 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Garden View

  • 854 sq ft
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Cancun

Located in Cancun (Zona Hotelera), Nizuc Resort and Spa is steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and a 3-minute drive from Iberostar Cancun Golf Course. .This beach hotel is 6.3 mi (10.2 km) from La Isla Shopping Mall and 9.3 mi (14.9 km) from Moon Palace Golf Club.

What's nearby

  • Iberostar Cancun Golf Course - 3 min drive - 1.7 miles
  • Delfines Beach - 3 min drive - 2.1 miles
  • Ventura Park Cancun - 5 min drive - 2.8 miles
  • El Rey Ruins - 5 min drive - 3.3 miles
  • Riviera Cancun Golf Resort - 7 min drive - 3.0 miles

Getting around

  • Cancun Intl. Airport (CUN) - 12 min drive

Restaurants

  • ‪Arena Sports Bar - ‬12 min walk
  • ‪Sun Palace - ‬17 min walk
  • ‪La Hacienda Restaurant - ‬3 min drive
  • ‪Soluna Bar - ‬3 min drive
  • ‪Taco Arte Restaurant - ‬2 min drive

About this property

Nizuc Resort and Spa

Luxury hotel on the beach, with 5 outdoor swimming pools
Nizuc Resort and Spa offers 274 accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Select Comfort beds feature Egyptian cotton sheets and premium bedding. 47-inch flat-screen televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

A private beach, 2 outdoor tennis courts, and a health club are featured at the hotel. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

Guests under 12 years old are not allowed in the spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa by ESPA has 18 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Make yourself at home in one of the 274 individually decorated guestrooms, featuring iPod docking stations and minibars. Your Select Comfort bed comes with Egyptian cotton sheets. Wired and wireless internet access is complimentary, while 47-inch flat-screen televisions with satellite programming provide entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 5 outdoor swimming pools, you can spend some time at the private beach. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at Cafe de la Playa, one of the hotel's 6 restaurants, or stay in and take advantage of the room service (during limited hours). When you are in need of a refreshing drink, visit the beach bar or one of 4 bars/lounges, or 2 poolside bars. Buffet breakfasts are available daily from 7 AM to noon for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Cancun? This hotel has 8234 square feet (765 square meters) of space consisting of a conference center and meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and noon.
Cafe de la Playa - Overlooking the ocean and garden, this buffet restaurant specializes in international cuisine and serves breakfast only.
Ramona - Overlooking the ocean, this fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Ni - Overlooking the ocean, this seafood restaurant specializes in Peruvian cuisine and serves lunch and light fare. Open daily.
La Punta Lounge and Grill - Overlooking the ocean, this restaurant specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Terra Nostra - Overlooking the garden, this restaurant specializes in Mediterranean cuisine and serves dinner only. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Nizuc Resort and Spa is listed in the 2021 Travel + Leisure 500.
The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free extended parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 915 for adults and MXN 457.50 for children
  • 2 poolside bars
  • 4 bars/lounges
  • 6 restaurants
  • A beach bar

Restaurants on site

  • Cafe de la Playa
  • La Punta Lounge and Grill
  • Ni
  • Ramona
  • Terra Nostra

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor tennis courts
  • 5 outdoor pools
  • Beach yoga
  • Boat tours
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Game viewing
  • Health club
  • Kayaking
  • Pilates classes
  • Playground
  • Sauna
  • Scuba diving
  • Snorkeling
  • Steam room
  • Tennis lessons

Family friendly

  • 5 outdoor pools
  • Children's pool
  • Free children's club
  • Free crib
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (8,234 square feet of space)
  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 18 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Built in 2013
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with cable/satellite channels
  • iPod dock
  • Pay movies

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 3055 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 26 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 915 for adults and MXN 457.50 for children
  • Pet fee: MXN 3055 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 12 years old are not allowed in the spa tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Nizuc
Nizuc Cancun
Nizuc Resort
Nizuc Resort Cancun
Nizuc Resort Spa

Reviews

9.4

Exceptional

Rating 10 - Excellent. 798 out of 1000 reviews" "
Rating 8 - Good. 101 out of 1000 reviews" "
Rating 6 - Okay. 44 out of 1000 reviews" "
Rating 4 - Poor. 23 out of 1000 reviews" "
Rating 2 - Terrible. 34 out of 1000 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

shani

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort !!!!! Clean , quiet , safe and perfect staff ! Highly recommend ! Will be back again for sure
Stayed 3 nights in Aug 2024

8/10 Good

Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not loke the hours of operation of the pool and the beach was not good for swimming
Stayed 3 nights in Aug 2024

10/10 Excellent

PATRICIA, Calgary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything perfect a quiet gorgeous place to relax
Stayed 1 night in Aug 2024

10/10 Excellent

Mayank

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly 5 star experience. Rooms are big and luxurious.
Stayed 4 nights in Aug 2024

10/10 Excellent

Tomasz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent does not describe this property it’s amazing
Stayed 4 nights in Aug 2024

10/10 Excellent

IVAN, Houston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went with my family and we had a great experience. The service and food were excellent. We will come back for sure.
Stayed 4 nights in Jul 2024

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

10/10 Excellent

Adrian Alberto Rivero

Liked: Cleanliness, staff & service, property conditions & facilities
It wears amazing
Stayed 3 nights in Aug 2024

10/10 Excellent

Jaime, Celaya

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inliked everyrhing
Stayed 3 nights in Aug 2024

8/10 Good

Roberto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel where a lot of effort has been put into the design and the ambience, especially at night. The rooms are very nice. The staff is very attentive and the service is very good. While the beaches look beautiful they are not nice to experience, the main one's bottom floor is a mixture of mud and sand (not a nice experience when you walk on it - and you will because it's not deep and it's long) and the other one is very short as its bottom is covered in sea plants a short distance from the edge. This was disappointing for a beach hotel of this standing. Also, a part from the restaurants, and two bars, there was almost no night entertainment (only one night there was live music).
Stayed 3 nights in Jul 2024

2/10 Terrible

John

Stayed 8 nights in Jul 2024

10/10 Excellent

Giselle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service every single time!
Stayed 3 nights in Jul 2024

4/10 Poor

kamlesan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is beautiful and private. We were in a larger room with ocean front views so it was spacious. Problem is the lack of attentiveness of staff. They will greet you but when it comes to certain things, don’t expect much. The adult pool area was not well maintained, at least compared to other resorts we have been to like Banyan Tree or St. Regis. Staff walk by empty bottles, glasses, towels without any effort to clean. Havana Bar is gorgeous. We were there (7/24-7/27) and they had live music. Good luck getting someone to take an order or bring you the bill. It’s essentially self serve. Same with breakfast. No one is around to tend to you. We asked for ice one night and 3 hours later never received it. We had a room butler but they tend to ignore requests. The spa is out of this world and the staff there were truly amazing, especially Trinidad. The hydro therapy treatment is wonderful. This property will extract as much out of you as they possibly can. Food is mediocre at best and pricey. Best to go into town and spend that money at better restaurants. Most nicer resorts do tend to fail on quality of food to be honest but the prices here are exorbitant. 950 pesos for ribeye tacos that were not good. If they were, then not an issue. Finally, they have a serious mosquito problem and possible bed bug issue. My wife woke up with tons of little bites on her back. Strange because at the pool mosquitos were biting her feet and arms but not her back at all.
Stayed 3 nights in Jul 2024

10/10 Excellent

Mosup

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and beautiful! Can’t go wrong with booking this hotel! Very luxurious and private.
Stayed 5 nights in Jul 2024

10/10 Excellent

Yovanny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff!!
Stayed 6 nights in Jul 2024

10/10 Excellent

Stacy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was very nice, excellent staff.
Stayed 3 nights in Jul 2024

10/10 Excellent

DIONISIO JOSE GONZALEZ DE CASTILLA

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second year that we go to this magnificent Hotel and planning to go back next summer . 5 ⭐️
Stayed 5 nights in Jun 2024

10/10 Excellent

Saif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 3 nights in Jul 2024

10/10 Excellent

Ghazal

Stayed 3 nights in Jul 2024

10/10 Excellent

Jorge santiago zavala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in can cun
Stayed 2 nights in Jul 2024

10/10 Excellent

Jarland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and the dinner options magnificent.
Stayed 5 nights in Jun 2024

10/10 Excellent

SAMUEL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tranquil Zen style Luxury at NIZUC Resort. Great hotel, service is excellent.
Stayed 4 nights in Jun 2024

10/10 Excellent

Hyunji

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very friendly!
Stayed 4 nights in Jun 2024

10/10 Excellent

Barthelemy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is excellent except food and drink prices.
Stayed 4 nights in Jun 2024

10/10 Excellent

Farhad R

Stayed 4 nights in Jun 2024