Marriott Cancun, An All-Inclusive Resort

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Marriott Cancun, An All-Inclusive Resort

10 restaurants, lunch, dinner served; seafood
Fishing
10 restaurants, lunch, dinner served; seafood
On the beach, beach massages
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • All inclusive
  • Restaurant
  • Bar
    Bar
  • Spa
    Spa
  • Room service
    Room service

Explore the area

Map
Boulevard Kukulcan, Retorno Chac L-41, Zona Hotelera, Cancun, QROO, 77500
  • Aquaworld
    7 min walk
  • Ballenas Beach
    10 min walk
  • Oasis Arena
    16 min walk
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    18 min drive

Room options

Room, 1 King Bed with Sofa bed, Non Smoking, View (Oceanfront)

  • 423 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds, Non Smoking, View (Oceanfront)

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed with Sofa bed, Non Smoking, Resort View

  • 423 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 1 Double Bed, Non Smoking, Partial Ocean View (Balcony)

  • 423 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

Room, 2 Double Beds, Non Smoking, Partial Ocean View

  • 423 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking, Resort View (Balcony)

  • 423 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View

  • 423 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Non Smoking, Oceanfront

  • 588 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

Suite, 1 Bedroom, Balcony

  • 588 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

Executive Suite, 1 Bedroom

  • 588 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

About the neighborhood

Cancun

With a stay at Marriott Cancun, An All-Inclusive Resort in Cancun (Zona Hotelera), you'll be within a 5-minute drive of La Isla Shopping Mall and Iberostar Cancun Golf Course. .This all-inclusive property is 2.9 mi (4.7 km) from Delfines Beach and 12 mi (19.3 km) from Ultramar Ferry Puerto Juárez.

What's nearby

  • Aquaworld - 7 min walk - 0.4 miles
  • Iberostar Cancun Golf Course - 3 min drive - 1.4 miles
  • La Isla Shopping Mall - 4 min drive - 1.9 miles
  • Cancun Interactive Aquarium - 4 min drive - 1.9 miles
  • Delfines Beach - 6 min drive - 3.0 miles

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • ‪Fred's House - ‬8 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪BlueAgave - ‬9 min walk
  • ‪Chambao - ‬7 min walk
  • ‪JW Marriott Lobby Bar - ‬3 min walk

About this property

Marriott Cancun, An All-Inclusive Resort

Beachfront property with calming spa services
Marriott Cancun, An All-Inclusive Resort offers 450 accommodations with iPod docking stations and minibars. Rooms open to balconies or patios. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Cancun property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a lazy river, a waterslide, and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages and manicures and pedicures.
Make yourself at home in one of the 450 guestrooms featuring iPod docking stations and minibars. Your bed comes with down comforters and premium bedding. Rooms have private balconies or patios. 32-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities, including a health club, an outdoor pool, and a lazy river. This property also features complimentary wireless internet access, concierge services, and an arcade/game room.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy seafood at Cevichería, one of the property's 10 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.

Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Planning an event in Cancun? This property has 125 square feet (12 square meters) of space consisting of conference space and meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.
Cevichería - This restaurant specializes in seafood and serves dinner only.
Sacbé Beach Shack - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Botanika - Onsite restaurant. Open daily.
Hana - This restaurant specializes in Thai cuisine and serves dinner only. Open daily.
750 Pizzeria - Overlooking the ocean, this restaurant specializes in pizza and serves lunch and light fare. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals and snacks included
24-hour room service (limited menu)
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Land activities

Soccer
Kids club

Lessons/classes/games

Dancing
Language
Water fitness
Yoga

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free uncovered valet parking on site
  • Onsite parking includes off-street options

Food and drink

  • 10 restaurants
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • 750 Pizzeria
  • Botanika
  • Cevichería
  • Hana
  • Sacbé Beach Shack

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Health club
  • Lazy river
  • Outdoor pool
  • Playground
  • Shopping
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free crib
  • Free rollaway/extra bed
  • Laundry facilities
  • Lazy river
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 125 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 4.57 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Cancun CasaMagna
Cancun Marriott Resort
CasaMagna Marriott
CasaMagna Marriott Resort
Marriott Cancun
Marriott CasaMagna
Marriott CasaMagna Cancun
Marriott CasaMagna Cancun Resort
Marriott CasaMagna Resort
Marriott CasaMagna Resort Cancun
Marriott Casamagna Cancun Hotel Cancun

Reviews

9.0

Wonderful

Rating 10 - Excellent. 702 out of 1003 reviews" "
Rating 8 - Good. 166 out of 1003 reviews" "
Rating 6 - Okay. 50 out of 1003 reviews" "
Rating 4 - Poor. 36 out of 1003 reviews" "
Rating 2 - Terrible. 49 out of 1003 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Eduardo Munoz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I enjoyed the hotel. It was clean, with many amenities. Staff were gracious. Location was great with many activities close by.
Stayed 5 nights in Aug 2024

10/10 Excellent

Tamar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very good experience, service and staff are excellent. Food options are a bit limited.
Stayed 4 nights in Aug 2024

8/10 Good

Vinh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Hapsa N

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked the property we were only there three nights and couldn’t imagine being there longer as we had a 2.5 year old and since she was not allowed in the kids camp there wasn’t much to do with her. Staff was super attentive and friendly. Hana restaurant was a hit for us. It was clean modern and fit the bill for our short trip.
Stayed 3 nights in Aug 2024

10/10 Excellent

Yamileth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful customer service. Everyone was courteous and friendly. Bellboy Uriel and waiters Edgar and Jesus were exceptional. My family of four enjoyed the relaxed environment. Adding a Teen club or Teen activities to engage the older teens would have made it perfect.
Stayed 8 nights in Jul 2024

10/10 Excellent

bevi, Mansfield

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time! The resort was spotless, the staff were so nice, the food was wonderful, loved all the presentation of the food even by the pool area! We will go back there again!
Stayed 4 nights in Jul 2024

10/10 Excellent

daniel, Raleigh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2024

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Ximena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

siby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

2/10 Terrible

RODRIGO, TORONTO

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Nice/newish infrastructure, rooms, etc. As soon as we arrived our first stop was to eat a pizza slice each by the beach. To our horror, the person attending the pizza kitchen grabbed it with his bare hands to put it on a plate. That should have been a sign. Pool service is atrocious. Not Marriot level, but a below average all inclusive. We waited almost one hour to get an order entered into the kitchen after speaking to a handful of the servers who always tell you “immediatemente caballero” (immediately, sir). Beachfront is nice (it is Cancun after all), but the facilities not. Chairs are far from everything (including any hope of service) and rundown as if they survived a nuclear attach. Then, the cherry on top. My older son and I got severely food poisoned. One full day of lots of sitting – in pain. Had to take an immodium to stop it and be able to take a plane back. Today is day 5 after our return. I am writing this from a doctor’s office since it has not stopped and clearly I must have ingested a back bacteria or parasite. So, yes, for facilities they get a 4/5. For Service, a 2/5 (yes, it is way below average, specially if you are paying Marriot rates). For “food”, well, they get a 0/5. This is a run of the mill all-inclusive (diluted / undrinkable beer), with well below average service. No, I will not return - and no, despite the glowing reviews that enticed us to book it in the first place, avoid it like the plague.
Stayed 4 nights in Jul 2024

10/10 Excellent

Nathalie

Liked: Cleanliness
Stayed 3 nights in Aug 2024

10/10 Excellent

Andres

Stayed 8 nights in Jul 2024

10/10 Excellent

Kristi, Palatine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Beautiful property. Breakfast and lunch options were wonderful but we found dinners just “ok”.
Stayed 5 nights in Jul 2024

8/10 Good

Marizela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly resort, would recommend to families with small kids.
Stayed 3 nights in Jul 2024

6/10 Okay

Joshua

Traveled with partner
Liked: Staff & service, amenities
I had to change room 2 times because bathroom didn’t work, pool staff had bad customer service especially the so called supervisor. But captain estrada, Ro and chef Cris made the experience better.
Stayed 4 nights in Jun 2024

8/10 Good

Sylwia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was problem with sun bad with umbrella
Stayed 5 nights in Jul 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

10/10 Excellent

Tara, Victorville

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is fantastic, the food is delicious, and check-in and check-out were fast and easy. I highly recommend this hotel and will return.
Stayed 3 nights in Jul 2024

8/10 Good

Adam, Winter Springs

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all amazing! Only thing that i found disappointing was that they did not seem to do well when they were busy! Hana restaurant was amazing on the first night however on one of the days when they were busy, after waiting 30 mins for a table, we were sat outside (without being asked) and were on our own making us feel very excluded from the rest of the restaurant. Our waiter did not seem too enthusiastic about having to serve us. We also witnessed him pouring left over water from another table into the jug to reuse again for another table. We refused any water after that which was not fun when sat outside where it was very hot and humid. We also got eaten alive by the mosquitos which ruined the night. The entertainment staff at the pool although very nice and friendly, were VERY pushy! They were pushing us every 10mins to join in with the activities when we kept stating that we wanted to relax and read (something we don't get to do very often) however we were told that we should get involved more as we had been reading all day! I don't appreciate being told how to enjoy my vacation. It was funny at first but then became uncomfortable as they kept trying to push my teen daughters who made it clear that they did not want to join in as they were also reading! After a while, my children kept getting up and hiding after they approached us as they were feeling uncomfortable which is not acceptable when they just wanted to enjoy their vacation, their way!
Stayed 7 nights in Jul 2024

10/10 Excellent

Alexis

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 4 nights in Jul 2024

10/10 Excellent

Tamara

Stayed 5 nights in Jul 2024

2/10 Terrible

Eugeniu

Disliked: Staff & service
NO flexibility and impossible to reach
Stayed 4 nights in Jul 2024

10/10 Excellent

Hyun S

Liked: Cleanliness, staff & service, property conditions & facilities
Our first family trip to Cancun, and we all enjoyed so much staying at the Marriott. All the staff were so friendly and were asked every day if everything was ok. The property was very clean lots of restaurants to dine in they were all delicious! The servers were so friendly too!! We will definitely visit again.
Stayed 5 nights in Jul 2024

6/10 Okay

Yen, BROOKLYN

Liked: Cleanliness, staff & service
The only thing is the limited dining, not much choice, even the menu of each restaurant, only two pages, not much to choose.
Stayed 5 nights in Jul 2024