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Las Gaviotas Hotel & Suites

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Las Gaviotas Hotel & Suites

Outdoor pool, pool umbrellas, sun loungers
Terrace/patio
Room, 1 King Bed, Garden View | View from room
Exterior
Suite, 3 Bedrooms, Golf View (Up to 8 Pax) | Private kitchen

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Laundry
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
Paseo Poktapok Lote 1 Zona Turistica, Cancun, QROO, 77500
  • Cancun Golf Club at Pok Ta Pok
    9 min walk
  • Tortuga Beach
    4 min drive
  • Plaza Caracol Mall
    5 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    31 min drive

Room options

View all photos for Suite, 2 Bedrooms (Up to 6 Pax)

In-room safe, iron/ironing board, free WiFi, bed sheets

Suite, 2 Bedrooms (Up to 6 Pax)

  • 1184 sq ft
  • Golf view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Room, 1 King Bed, Garden View

Room, 1 King Bed, Garden View | View from room

Room, 1 King Bed, Garden View

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Up to 4 Pax)

Garden view

Suite, 2 Bedrooms (Up to 4 Pax)

  • 161 sq ft
  • Golf view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Similar properties

Pool

Residence Inn by Marriott Cancun Hotel Zone

Pool
Breakfast included
Pet friendly
Parking included
4.4 out of 5, Excellent, (2280)
The price is $208
per night
$261 total
includes taxes & fees
Jan 2 - Jan 3
Residence Inn by Marriott Cancun Hotel Zone

About the neighborhood

Cancun

With a stay at Las Gaviotas Hotel & Suites in Cancun (Zona Hotelera), you'll be a 4-minute drive from Tortuga Beach and 9 minutes from La Isla Shopping Mall. .This golf hotel is 7.7 mi (12.4 km) from Ultramar Ferry Puerto JuĂĄrez and 8.1 mi (13 km) from Delfines Beach.

What's nearby

  • Tortuga Beach - 4 min drive
  • Chac Mool Beach - 8 min drive
  • La Isla Shopping Mall - 9 min drive
  • Langosta Beach - 9 min drive
  • Cancun Convention Center - 9 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 31 min drive

Restaurants

  • â€ȘSnack Grand Park - ‬7 min drive
  • â€ȘEl Mirador - ‬7 min drive
  • â€ȘLobby Bar - ‬7 min drive
  • â€ȘBubba Gump Shrimp Co. - ‬7 min drive
  • â€ȘCafĂ© SolĂ© - ‬7 min drive

About this property

Las Gaviotas Hotel & Suites

Mediterranean Cancun hotel in Zona Hotelera with free parking
Las Gaviotas Hotel & Suites offers 37 air-conditioned accommodations with safes and complimentary toiletries. Cable television is provided.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 37 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as safes and ceiling fans.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This Mediterranean hotel also features complimentary wireless internet access, concierge services, and a picnic area.
Featured amenities include luggage storage, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • 9-hole adjacent golf course
  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • 5 buildings
  • Built in 1990
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

Las Gaviotas Hotel & Rent Apartment
Las Gaviotas Hotel & Rent Apartment Cancun
Las Gaviotas Rent Apartment
Las Gaviotas Rent Apartment Cancun
Las Gaviotas Hotel Cancun
Las Gaviotas Hotel Suites
Las Gaviotas Cancun
Las Gaviotas Hotel Rent Apartment
Las Gaviotas Hotel Suites
Las Gaviotas & Suites Cancun
Las Gaviotas Hotel & Suites Hotel
Las Gaviotas Hotel & Suites Cancun
Las Gaviotas Hotel & Suites Hotel Cancun

Las Gaviotas Hotel & Suites Reviews

Reviews

6.6
Rating 10 - Excellent. 9 out of 47 reviews" "
Rating 8 - Good. 14 out of 47 reviews" "
Rating 6 - Okay. 11 out of 47 reviews" "
Rating 4 - Poor. 7 out of 47 reviews" "
Rating 2 - Terrible. 6 out of 47 reviews" "

7.8/10

Cleanliness

6.8/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

4/10 Poor

Jose

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Luis

Stayed 7 nights in Aug 2022

10/10 Excellent

Ernesto Jose De, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in May 2022

6/10 Okay

gary

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Mar 2020

6/10 Okay

Maria

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The property location was quiet and in a nice neighborhood. I did not like that there was no television in living room area, there was a television in kids room, but not in master room. We did not like that. Breakfast was advertised when we booked - and with 4 children, I booked that place for that reason. When we got there, I asked time of breakfast and they said we were the only ones getting it, but first she checked our reservation. Breakfast was toast, peanut butter/jelly, coffee, one fruit per person, and kerns juice for three days, which was replaced by tang for the next three days. When peanut butter ran out, that was it- only jelly. That should be advertised, I was expecting warm breakfast - since the pictures we saw showed hot breakfast and there was no distinction made in the information. I also had to remind them every morning to provide us breakfast, which should have been understood based on our booking. Mari, our assigned cleaning lady/host was attentive with all our question, she was great. Unfortunately, she could only do what she could based on what the property allowed her to do.
Stayed 8 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience .
Stayed 5 nights in Jul 2019

8/10 Good

Verified traveler

Stayed 4 nights in May 2019

2/10 Terrible

Verified traveler

Stayed 5 nights in Mar 2019

2/10 Terrible

Maribel, California

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
I don’t like, that wasn’t what I was expecting, no hot water,
Stayed 5 nights in Mar 2019

4/10 Poor

Verified traveler

Liked: Staff & service, room comfort
The hotel staff is nice and accommodating. They gave us good tips about what to do in the area. Good: -spacious rooms -free bottle of water and carton of milk -free parking -nice pool -air conditioned rooms Bad: -water heater broke during our stay so we had to take cold showers -you have to ask for towel replacements at the front desk instead of getting them exchanged in your room -you get charged $10 per spotted towel so you have to be extra careful with make up -there is no bell at front desk so if there is no one there you have to yell for someone if there is someone there -you only get one breakfast. You don't get breakfast for every day of your stay. -breakfast is literally toast with jam and coffee -not all of the power outlets worked -bed sheets were stained

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place close to hotel zone
The hotel was nice and clean, staff very friendly and helpful. Only bad thing....no pressure on the shower head and no TV!

2/10 Terrible

maria, r

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not as presentable as it was advertised
I'd rather have my money back This is not what I expected out of Expedia This location was very deceiving

2/10 Terrible

Jess, New Jersey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
not your go to hotel
everything is far from here . no microwave . says continental breakfast and didnt have nothing .swimming pool was very hot .

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Emiliano

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Nice hotel, but very bad staff
The first night we arrived we were placed in a room with an air conditioning that didnt cool the air. We were moved to another building (no elevators, had to move the bads 4 stories down and then again 4 stories up, the staff didnt help us). The second room air conditioning stopped working after ten minutes of entering the room. We spent the first night with no air conditioning at all. The worst part came the last day (December 31). We did the check out at 8am because we had the Chichen Itza tour that day. We left our bags at the lobby and the plan was to come back, take our bags and travel to Playa del Carmen around 9pm to spend the night of the 31 there. However, when we returned from the tour, the lobby was empty and locked. We had to wait two hours until the guy in charge of the lobby came back, drunk, and gave us our bags. We didnt make it to Playa del Carmen on time and arrived past midnight.

10/10 Excellent

Erik , Orange County, CA USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to stay when visiting CancĂșn
Very friendly stuff, early check in wasn't a problem. Quiet place. Will stay there again for sure. I recommended to friends already.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apartment in Paradise
The facility was way more than we expected with a full size 2bd 2bath, apartment style. When we checked in the guy at the front desk didnt speak very much English at all! However we were still able to get everything squared away upon check in. The hotel was part residents and the other part hotel. A few negatives was that the pool closed at 9 so we weren't able to take advantage of that amenity because we got back in after it was closed. It also sits a little further off the strip so it's a bit of a walk to restaurants and bars but only about 5 to 8 minutes in a car. Overall this place is perfect for location cleanliness and price! I would recommend this place for sure for families and couple's or groups.

10/10 Excellent

S, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Surprise
Let me start by saying you get what you pay for. Don't pay lower rates expecting 5 start digs. I personally love to go down to Cancun and various other locales strictly for the beaches and food so I don't need my accommodations to be super fancy. The place was a lot bigger than I expected, in fact, it was a 2 bedroom apartment with a full kitchen and living room. Everything appeared clean and the air conditioning worked so I was happy. The only down side was the walking distance from the hotel to the main road/bus stop. I will definitely stay there again.

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
Be careful if you don't speak Spanish. Also, don't rely on the free breakfast unless you are good with toasted white bread with butter and one type of jelly, coffee, and orange juice. No fresh fruit, nothing hot. They might also offer cereal, but I'm not sure.

2/10 Terrible

Teddy Bear, BZE

Disliked: Cleanliness, property conditions & facilities, room comfort
Find another
Wow! Much to say! As I walked into bedroom, my socks got soaked from the water that got onto the floor from the open window. Neighbor poured cold water on me as he watched me shower. Shutters were missing at the bathroom window just below head level. Bad deal:-(. Said breakfast included, but after some calls to reception, they finally brought us orange juice and disgusting coffee. Is that breakfast??? The bed was comfy, but smelled moldy. Internet was supposed to be free, and it sure was. Wasted an hour trying to connect, no success. Plenty space, for those who have kids. Lotsa closet and shelf space, good for those who want to stay somewhere for many nights, and need closet room.

8/10 Good

Kathy, Tulsa, OK

Liked: Cleanliness, property conditions & facilities, room comfort
Good reflection of the Isla
Room came with fridge, safe and air conditioning. Rooms surround a beautiful court yard with a swimming pool. Hotel sits right in north beach and a couple of blocks from the market area. Each room has a covered patio with a table and chairs. Not luxury but who needs fancy when the beach is so close!

2/10 Terrible

louis, somerset nj

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
No Buffett 1 old tv in living room in a 2bdr suite
I was there with my family and nothing like the pictures you see in internet they said continental breakfast and according to them its only coffee and a fruit cocktail.if you want something else like scrumble egg ,sausage you have to pay extra and I told them that why I have to pay extra when in internet they said free continental breakfast included.they said we dont do buffet because the waste of food.now if you see the pool the water its dirty and smell.I rent a 2 bedroom suited with full kitchen and they said everything is there to cook but it's not true.you have to buy matches to used the stove and they sell them for 6 dollars a tiny box of matches now the worse they have only 1 old tv in the living room and nothing in the bedrooms.so I went to the office and told them why the there's no Tvs in the room and they said sorry but we don't have any available if want to use the laundry you have to buy soaps and pay 10 dollar to used .no shampoos in the shower ,1 toilet paper .no free transportation you have to pay every time you want to go out about 20 dollar 1 way .now if you feel like walking its about 1 mile to the bus stop. Honestly people don't be fooled like me by booking in this hotel I would never used this hotel I don't know Expedia promote this hotel they don't give you what they offer what a shame hotel gaviotas next time I will really look for reviews.now if you really want to try its in you I really hate when people takes advantage of tourists

8/10 Good

Estevan, Texas

Liked: Cleanliness, staff & service, property conditions & facilities
One night
We got to Cancun 1 day early, and needed a place to stay. I had 6 in my party, so the options were few. When we arrived, we found that it was near the Hotel row, but not on it. It was nice and quiet, and exactly what we were looking for.

8/10 Good

Lunasurfer

Liked: Cleanliness, staff & service, room comfort
off from the Cancun Strip but easy to get there
if you are looking for a quite silent place to stay consider that one. The location next to Laguna and even more every close to the golf yard makes it a special one. Also to be stressed here: ask for cheap transfer to next bus stop on cancun strip (you avoid about 15 minutes walk mainly if it is humid outside). Staff is very helpful about that...

8/10 Good

Adriana

Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2019