InterContinental Presidente Cancun Resort, an IHG Hotel

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for InterContinental Presidente Cancun Resort, an IHG Hotel

Property amenity
2 outdoor pools, cabanas (surcharge), pool umbrellas
Exterior
Club Ocean Front | View from room
On the beach, white sand, beach umbrellas, beach towels

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pet friendly
    Pet friendly
  • Pool
    Pool
  • Hot Tub
    Hot Tub
  • Breakfast available
    Breakfast available
  • Spa
    Spa

Explore the area

Map
Boulevard Kukulkan KM 7.5, Zona Hotelera, Cancun, QROO, 77500
  • Plaza Caracol Mall
    9 min walk
  • Cancun Golf Club at Pok Ta Pok
    11 min walk
  • Cancun Convention Center
    13 min walk
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    28 min drive

Room options

Signature Suite, 1 King Bed

  • 1658 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed (Signature)

  • 646 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 1 Twin Bed (Intercontinental)

  • 646 sq ft
  • Sleeps 2
  • 1 Twin Bed

Classic Room, 1 King Bed, Lagoon View

  • 365 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

  • 366 sq ft
  • Sleeps 3
  • 1 King Bed

Classic Room, 2 Queen Beds

  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 2 Queen Beds, Lagoon View

  • 366 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 1 Twin Bed

  • 366 sq ft
  • Sleeps 2
  • 1 Twin Bed

Classic Room, 1 King Bed, Terrace

  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible

  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 1 King Bed, Ocean View

  • 366 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Business Lounge Access, Lagoon View

  • 366 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

Club Suite, 2 Queen Beds, Ocean View

  • 646 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Business Lounge Access, Lagoon View

  • 366 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Ocean View

  • 366 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds (Signature)

  • 646 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Presidential Suite, 1 King Bed (Coral)

  • 2153 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Terrace, Lagoon View

  • 700 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Terrace, Ocean View

  • 700 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed

  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Queen Beds, Terrace

  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds, Terrace, Ocean View

  • 646 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed (Caribbean)

  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, Terrace, Ocean View

  • 646 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

Club Suite, 1 King Bed, Ocean View

  • 646 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Cancun

Located in Cancun (Zona Hotelera), InterContinental Presidente Cancun Resort, an IHG Hotel is within a 5-minute drive of Tortuga Beach and Langosta Beach. .This beach resort is 2 mi (3.2 km) from Cancun Convention Center and 3.6 mi (5.8 km) from La Isla Shopping Mall.

What's nearby

  • Cancun Convention Center - 13 min walk - 0.7 miles
  • Forum Beach - 17 min walk - 0.9 miles
  • Tortuga Beach - 2 min drive - 1.2 miles
  • Langosta Beach - 3 min drive - 1.9 miles
  • La Isla Shopping Mall - 7 min drive - 3.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 29 min drive

Restaurants

  • ‪Club InterContinental - ‬1 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪Lounge 24 - ‬8 min walk
  • ‪Lobby Bar - ‬8 min walk
  • ‪Los de Pescado - ‬4 min walk

About this property

InterContinental Presidente Cancun Resort, an IHG Hotel

Luxury resort on the beach, with 2 outdoor swimming pools
InterContinental Presidente Cancun Resort, an IHG Hotel offers 300 accommodations with minibars and safes. Tempur-Pedic beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with satellite channels and pay movies.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

2 outdoor swimming pools and 5 spa tubs are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs.
Make yourself at home in one of the 300 guestrooms featuring minibars and flat-screen televisions. Your Tempur-Pedic bed comes with down comforters and premium bedding. Satellite television is provided for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, 5 spa tubs, and a 24-hour fitness center. This resort also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at Le Cap, one of the resort's 3 restaurants, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the beach bar. Buffet breakfasts are available daily from 6:30 AM to 11:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Planning an event in Cancun? This resort has 8142 square feet (756 square meters) of space consisting of conference space and 5 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:30 AM.
Le Cap - This restaurant is located on the beach.
El caribeño - This restaurant is located by the pool. Open daily.
Café Urbano - Onsite restaurant. Open daily.
Deck Bar - This bar is located by the pool. Open daily.
Epicentro - Onsite lobby lounge. Open daily.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: USD 30 for adults and USD 14 for children
  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • Snack bar/deli

Restaurants on site

  • Café Urbano
  • Deck Bar
  • El caribeño
  • Epicentro
  • Le Cap

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • 5 spa tubs
  • Beach club
  • Bicycle rentals
  • Ecotours
  • Full-service spa
  • Playground
  • Shopping mall
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Free crib
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • 8,142 square feet of conference space
  • Business center

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Pool access ramp on site
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 2 buildings
  • Banquet hall
  • Built in 1979
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 20 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 4.57 per accommodation, per night
  • Resort fee: USD 12 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access
  • Valet parking

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 14 for children
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cancun InterContinental
Cancun InterContinental Presidente Resort
InterContinental Cancun Resort
InterContinental Presidente Cancun
InterContinental Presidente Cancun Resort
InterContinental Presidente Resort
InterContinental Presidente Resort Cancun
Presidente Cancun Resort InterContinental
Presidente InterContinental Resort Cancun
Presidente Resort Cancun
Intercontinental Presidente Cancun Hotel Cancun
InterContinental Presidente
Intercontinental Cancun

Reviews

8.8

Excellent

Rating 10 - Excellent. 779 out of 1224 reviews" "
Rating 8 - Good. 262 out of 1224 reviews" "
Rating 6 - Okay. 84 out of 1224 reviews" "
Rating 4 - Poor. 39 out of 1224 reviews" "
Rating 2 - Terrible. 60 out of 1224 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Eneida

Stayed 1 night in Oct 2024

10/10 Excellent

Alfonso, Hoover

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beach ! The food is great and the service excellent 👍
Stayed 1 night in Aug 2024

2/10 Terrible

Aileen

Disliked: Cleanliness, amenities
Friendly staff. Huge roaches and bugs in room.
Stayed 10 nights in Jul 2024

4/10 Poor

Aileen

Disliked: Cleanliness, property conditions & facilities
Huge roaches in room and flying bugs
Stayed 2 nights in Aug 2024

10/10 Excellent

Rudelia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was excellent. Staff very friendly and helpful.
Stayed 5 nights in Jul 2024

8/10 Good

Miguel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to spend vacations
Stayed 1 night in Aug 2024

10/10 Excellent

Ana Valeria Joza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Gerardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 4 nights in Aug 2024

6/10 Okay

Eliezer

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Alejandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property and room. Hospitable staff and service was good throughout the resort. The food at the restaurants was also pretty good.
Stayed 5 nights in Jul 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

6/10 Okay

Rohit

Traveled with family
Liked: Cleanliness, staff & service, amenities
Loved the beach area.
Stayed 2 nights in Aug 2024

10/10 Excellent

Hector

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach
Stayed 3 nights in Jul 2024

2/10 Terrible

Victor

Stayed 8 nights in Jul 2024

10/10 Excellent

Valeria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great , family friendly , clean and all the employees very kind. Especially Fatima y Gustavo! Thank you so much for everything.
Stayed 10 nights in Aug 2024

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and service were incredible and the resort was beautiful. Prices were great and food was absolutely out of this world. I’m going back next year.
Stayed 6 nights in Jul 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 2 nights in Aug 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
It was a quiet time. That was all what we needed it.
Stayed 6 nights in Aug 2024

8/10 Good

Mufazzal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely small hotel on a great beachside location. The hotel has amazing friendly staff who all had a smile. Our rooms 604 and 608 were on the top floor of the low rise part of the hotel with access to the club lounge which included complementary cooked breakfast and evening cocktails and snacks - our teen age son made the most of this! The hotel was full but felt uncrowded with beach beds being available all of the time. The spa service is excellent as was the 24hr gym although it was quite small. There are 2 restaurants which had ok food but great views onto the beach. The beach is lovely and the sea had a small amount of seagrass. Small amount of fish - I do wish the hotel would place a few large rocks out on the sea bed to attract fish and marine life. Our rooms were large with a nice ensuite. The balcony overlooked the sea. Only negatives are at check in there was poor communication or language problems and we had to have temporary rooms for 2 of the 7 nights at the hotel. They did however put us up in thr presidential suite which is huge and very nice. We did feel they did their best to accommodate us under the circumstances and genuinely felt like they were keen to keep guests happy. It’s an old hotel and feels like you are somewhere which has aged well and was an oasis of peace and relaxation while other hotels around it would be super busy. Finally best thing about the hotel is that they keep the pool open till 10pm often longer so it was a popular spot.
Stayed 7 nights in Jul 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The day was wonderful and super enjoyable however, I did have a missing shirt. Unfortunately, I was not able to get it back because of the lack of time.
Stayed 4 nights in Aug 2024

8/10 Good

Emma L

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is helpful. But needs better food selection.
Stayed 5 nights in Jul 2024

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a good property. Very scenic and beautiful.
Stayed 3 nights in Aug 2024

10/10 Excellent

Dario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jul 2024

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We usually vacation in Cancun at least once a year and Presidente Intercontinental is our to go stay! I love the facilities and service provided. I have to highlight the extraordinary service and attention received by chef Luis Mahai from Le Cap restaurant. His cook is amazing, he’s attentive and goes above and beyond to please the guests. If you visit don’t miss out and try his cook. You won’t regret it!!!
Stayed 10 nights in Jul 2024

10/10 Excellent

Reyna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place beautiful, nice clean
Stayed 7 nights in Jul 2024