Hotel NYX Cancun All Inclusive

3.5 star property

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Photo gallery for Hotel NYX Cancun All Inclusive

On the beach, white sand, beach cabanas, sun loungers
Creator video
Exterior
4 restaurants, breakfast, lunch, dinner served; international cuisine
Outdoor pool, pool umbrellas, sun loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • All inclusive
  • Parking included
  • Free WiFi

Explore the area

View in a map
Blvd. Kukulkan, Manzana 52, Km 11.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, La Isla Shopping Mall
    ‪6 min walk‬
  • Place, Isla Dorada
    ‪9 min walk‬
  • Place, Cancun Interactive Aquarium
    ‪10 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪30 min drive‬

Room options

Standard Room

8.0 out of 10
Very good
(84 reviews)
  • Resort view
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

Junior Room

8.0 out of 10
Very good
(7 reviews)
  • Partial ocean view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Superior Suite

8.6 out of 10
Excellent
(42 reviews)
  • Ocean view
  • 624 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room

7.8 out of 10
Good
(103 reviews)
  • Lagoon view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Suite (Sunset)

8.8 out of 10
Excellent
(61 reviews)
  • Lagoon view
  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room

  • Sleeps 2

Deluxe Room

  • Sleeps 3

Sunset Suite

  • Sleeps 3

Junior Suite

  • Sleeps 3

Master Suite

  • Sleeps 3

Similar properties

About the neighborhood

Cancun

With a stay at Hotel NYX Cancun All Inclusive in Cancun (Zona Hotelera), you'll be a 3-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 8 minutes by foot from La Isla Shopping Mall. .This all-inclusive property is 5.5 mi (8.9 km) from Delfines Beach and 15.9 mi (25.7 km) from Moon Palace Golf Club.

What's nearby

  • La Isla Shopping Mall - 6 min walk - 0.4 miles
  • Isla Dorada - 9 min walk - 0.5 miles
  • Cancun Interactive Aquarium - 10 min walk - 0.5 miles
  • Hotel Zone Beaches - 18 min walk - 1.0 mile
  • Marlin Beach - 18 min walk - 1.0 mile

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪Park Royal Cancun - ‬7 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Andiamo - ‬7 min walk
  • ‪Los Chachalacos - ‬7 min walk
  • ‪Azulinda Cafe & Bar - ‬6 min walk

About this property

Hotel NYX Cancun All Inclusive

Hotel NYX Cancun All Inclusive offers 196 air-conditioned accommodations with safes and hair dryers. This Cancun property provides complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
Recreational amenities at the property include an outdoor pool, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 196 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Pamper yourself with onsite massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a steam room, and a fitness center. This property also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Satisfy your appetite with international cuisine at Deck, one of the property's 4 restaurants. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Deck - This beachfront restaurant specializes in international cuisine and serves lunch only.
Balam - This restaurant specializes in international cuisine and serves breakfast and dinner. Open daily.
Chianti - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Umami - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open select days.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet meals, snacks, and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Land activities

Fitness facilities

Lessons/classes/games

Yoga

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Balam
  • Chianti
  • Deck
  • Umami

Things to do

  • Beach volleyball
  • Billiards/pool table
  • Gym
  • Outdoor pool
  • Shopping
  • Steam room
  • Table tennis
  • TV in common areas
  • Yoga classes

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 buildings
  • Communal living room
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
The Chianti restaurant is only available to guests booked for a minimum of 3 nights, and the Umami restaurant is only available to guests booked for a minimum of 5 nights.
Some suites are located on upper floors, accessible only by stairs. Guests who may encounter issues with stairs should contact this property in advance to request a suite on a floor with elevator service.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay
  • A tax is imposed by the city: USD 4.98 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Nyx All Inclusive
Nyx Cancun All Inclusive
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Hotel Nyx Cancun All Inclusive All-inclusive property
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Hotel NYX Cancun All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 995 out of 1735 reviews
Rating 8 - Good. 399 out of 1735 reviews
Rating 6 - Okay. 196 out of 1735 reviews
Rating 4 - Poor. 63 out of 1735 reviews
Rating 2 - Terrible. 82 out of 1735 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Jasaney Wesley, Fountain

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room had fresh paint and smelled like paint the whole time the volleyball hoster and hostess try to break my relationship up while we were on vacation. While caused us to have a bit of friction between us. But other than that the drinks the servers and the hotel guest were amazing that made it worth while.
Stayed 9 nights in Aug 2025

8/10 Good

Jesus Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good. The only thing to say is the sales persons was annoying offering packages. Be more respectful with the guests
Stayed 7 nights in Oct 2025

10/10 Excellent

Alistair

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was always clean, the staff were excellent and the food delicious.
Stayed 7 nights in Nov 2025

10/10 Excellent

Eduardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was construction next door. But Rafael, Freddy and Manuel made the experience awesome. Thank you guys for the excellent service.
Stayed 5 nights in Nov 2025

6/10 Okay

Karandeep

Liked: Cleanliness, staff & service
Hotel is undergoing construction which starts at 9AM and goes on till 8PM at night. Next door properties are also undergoing construction which cause loud jack hammer noises, concrete grinding noises etc. Beach area is very noisy. Hotel room was smelly but the maintenance staff fixed the bathroom drain. Hotel cleanliness was good. Staff was responsive and very alert. Beach view was excellent. Bar was good.
Stayed 7 nights in Nov 2025

6/10 Okay

Kevin Jacob

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room and the staff was fantastic, the food was unfortunately not very good , not many vegetarian options as well , lunch is in the restaurant and not buffet style like breakfast and dinner are , there are theme nights however most of the food is exactly the same , to note the desserts especially pastries are yes not good for you but well worth the taste while your on vacation mode it’s ok to indulge a little , biggest complaint with food is too much salt , but other then the food , the property and grounds and location are excellent exactly like the pictures , it’s clean and quiet , guests are respectful and friendly, they attract a great clientele, the food was the biggest let down .
Stayed 14 nights in Nov 2025

10/10 Excellent

Andrew Timothy, Winnipeg

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff great property great food. Highly recommend and will be back again.
Stayed 10 nights in Nov 2025

8/10 Good

Seth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great service, great beach, great food, the only knock we had on our experience was the constant construction blaring from sun up to sun down at the neighbouring resort. Nothing NYX could do, so hard to knock them, but overall I'd give it a 7/10
Stayed 8 nights in Nov 2025

10/10 Excellent

Beatriz Adriana

Liked: Cleanliness, amenities, property conditions & facilities
It’s was amazing. We were treated with respect and always a welcoming smile on all the staff faces. I will definitely be back. Thank you NYX hotel. I had a wonderful stay there for our wedding anniversary trip.
Stayed 3 nights in Nov 2025

8/10 Good

Joseph

Stayed 6 nights in Nov 2025

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities
We had an amazing stay! Food was incredible, the Umami restaurant was a real highlight. Staff were so lovely and made our stay unforgettable. Special shout out to the sports & entertainment team who organised so many fun activities!
Stayed 7 nights in Nov 2025

8/10 Good

Margarita

I got an upgraded room, the staff was very polite and professional I wasn’t aware though that the building continued to be renovated so there was noice from repairs as well as there was a lot of mou
Stayed 6 nights in Oct 2025

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was magnificent. The food was amazing as were the speciality drinks. Staff were kind, welcoming and professional. They take a lot of pride in their work. The beach was beautiful. They clean it twice a day. There were plenty of loungers and hammocks on the beach and it was easy to get food and drinks on the beach. I recommend this resort highly.
View from our balcony
Entrance to the beach
View of the pool at night
Our balcony
Stayed 7 nights in Nov 2025

10/10 Excellent

Zyanya

Stayed 2 nights in Oct 2025

10/10 Excellent

Vita

Liked: Cleanliness, amenities, property conditions & facilities
The room was awesome. The service even better. A small resort very friendly welcoming feeling
Stayed 1 night in Nov 2025

10/10 Excellent

Andalib

Traveled with family
Liked: Cleanliness, property conditions & facilities
Everything was nice. Just be careful of that 90 min sales pitch.
Stayed 3 nights in Nov 2025

10/10 Excellent

Albert, Chicago

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 7 nights in Nov 2025

10/10 Excellent

Lauren

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was awesome, room was clean.
Stayed 4 nights in Nov 2025

8/10 Good

David

Stayed 4 nights in Nov 2025

10/10 Excellent

JANET

The Hotel NYX is absolutely the best.
Stayed 7 nights in Oct 2025

10/10 Excellent

Toby Meus

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 7 nights in Oct 2025

6/10 Okay

Maria Cecilia

Traveled with partner
Disliked: Amenities
Disclosing all amenities available in the beginning would have been helpful
Stayed 1 night in Nov 2025

8/10 Good

jillene

Stayed 3 nights in Nov 2025

10/10 Excellent

Emma Marie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
As it is slow season, we were upgraded free of charge to a room with an ocean view which was a lovely surprise. Food was fantastic, and the hotel is in a great location, with a beautiful beach access. I don’t remember the name of the concierge at the front entrance, but he was very welcoming and helpful in suggesting activities for our stay. He even helped us find our bus stop for our pickup. Anna Bella was assigned to keep our room tidy. She did a wonderful job, and added some extra special touches to our room such as rose petals on the bed, and flowers and bows on the toilet rolls. Alberto served us on the beach many times during our stay. He was very attentive, always keeping our drinks full, and is a wonderfully friendly guy. We really enjoyed interacting with him, and he made us feel like friends. Overall, I am super happy with our stay and would definitely recommend the hotel. Thank you to everyone at NYX for the great stay! -Emma and David, room 633
Stayed 9 nights in Oct 2025

6/10 Okay

Sydney

Stayed 5 nights in Oct 2025