Grand Park Royal Cancun - All Inclusive

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Park Royal Cancun - All Inclusive

Aerial view
2 outdoor pools, pool umbrellas, sun loungers
Sports facility
Exterior
Deluxe Ocean View | Living area | 40-inch LED TV with satellite channels, TV, iPod dock

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • All inclusive
    All inclusive
  • Hot Tub
    Hot Tub
  • Pool
    Pool
  • Gym
    Gym
  • Room service
    Room service

Explore the area

Map
Boulevard Kukulkan Km 10.5, Zona Hotelera, Cancun, QROO, 77500
  • Chac Mool Beach
    13 min walk
  • Forum Beach
    2 min drive
  • Cancun Convention Center
    3 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    24 min drive

Room options

Deluxe Ocean View King

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Villa Deluxe Twin

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Master Suite

  • 890 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Bed and 1 Double Murphy Bed

Royal Master Suite

  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

Luxury Swim Up-King

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Grand Royal Suite

  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

Premier Ocean Front King

  • Mountain view
  • Sleeps 2
  • 1 King Bed

Deluxe Ocean View Twin

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Premier Superior Ocean Front

  • 441 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room King

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Premier Ocean Front Twin

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Premier Room King

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Royal Suite King

  • 890 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Ocean View

  • 441 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Villa Deluxe

  • 560 sq ft
  • Sleeps 4
  • 1 Double Bed

Premier Ocean Front

  • 441 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Royal Suite Double

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Villa Junior Suite Plunge Pool

  • 670 sq ft
  • Sleeps 4
  • 1 Double Bed

Villa Master Suite Plunge Pool

  • 870 sq ft
  • Sleeps 4
  • 1 Double Bed

Deluxe Swim up

  • 700 sq ft
  • Ocean view
  • Sleeps 4

About the neighborhood

Cancun

With a stay at Grand Park Royal Cancun - All Inclusive in Cancun (Zona Hotelera), you'll be within a 5-minute drive of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Forum Beach. .This all-inclusive property is 2.7 mi (4.4 km) from La Isla Shopping Mall and 5.4 mi (8.7 km) from Iberostar Cancun Golf Course.

What's nearby

  • Chac Mool Beach - 13 min walk - 0.7 miles
  • Forum Beach - 2 min drive - 1.0 mile
  • Cancun Convention Center - 3 min drive - 1.1 miles
  • Gaviota Azul Beach - 3 min drive - 1.4 miles
  • La Isla Shopping Mall - 5 min drive - 2.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 24 min drive

Restaurants

  • ‪Snack Grand Park - ‬3 min walk
  • El Mirador
  • ‪Lobby Bar - ‬7 min walk
  • ‪Bubba Gump Shrimp Co. - ‬10 min walk
  • ‪Café Solé - ‬2 min walk

About this property

Grand Park Royal Cancun - All Inclusive

Beachfront property with relaxing spa services
Grand Park Royal Cancun - All Inclusive offers 247 air-conditioned accommodations with iPod docking stations and free minibar items. Rooms open to furnished balconies or patios. 40-inch LED televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Fitness Center has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

Make yourself at home in one of the 247 air-conditioned rooms featuring iPod docking stations and LED televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and a fitness center. Additional amenities at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at Flor de Sal, one of the property's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Cancun? This property has 7535 square feet (700 square meters) of space consisting of conference space and 6 meeting rooms. Free valet parking is available onsite.
Flor de Sal - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Grand Prime Rib House - This steakhouse specializes in international cuisine and serves dinner only. Reservations are required. Open select days.
Café Sole - This café serves breakfast, lunch, and dinner. Open daily.
El Mirador - Overlooking the ocean, this restaurant specializes in Italian cuisine and serves breakfast and dinner. Open daily.
Koi - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
24-hour room service
In-room minibar (some restrictions)
Dining availability limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Soccer
Volleyball

Lessons/classes/games

Dancing
Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Café Sole
  • El Mirador
  • Flor de Sal
  • Grand Prime Rib House
  • Koi

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Gym
  • Shopping
  • Spa tub

Family friendly

  • 2 outdoor pools
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • 7,535 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (51 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (43 inches high)

More

  • 4 buildings
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • No plastic water bottles
  • Reusable cups
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable/satellite channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
This property enforces a strict dress code in the restaurants.
All guests, including children, are required to present a valid government-issued ID card at check-in. Accompanying minors need to show a birth certificate or school ID with a photo.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Sanitation services: USD 6 per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: USD 8 per person, per day and includes use of: fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind energy
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 13 years old are not allowed in the spa

Property is also known as

Cancun Grand Park Royal
Cancun Grand Park Royal Caribe
Grand Park Royal Cancun Caribe
Grand Park Royal Caribe All Inclusive
Grand Park Royal Cancun Caribe All Inclusive Hotel
Grand Park Royal Caribe All Inclusive Hotel
Grand Park Royal Cancun Caribe All Inclusive
Grand Park Royal Caribe
Grand Park Royal Luxury Resort All Inclusive
Grand Park Royal Luxury Cancun All Inclusive
Grand Park Royal Luxury All Inclusive
Park Royal Resort Inclusive
Park Royal Cancun Inclusive
Grand Park Royal Luxury Resort Cancun All Inclusive
Hotel Grand Park Royal Luxury Resort Cancun - All Inclusive
Grand Park Royal Luxury Resort Cancun All Inclusive
Grand Park Royal Luxury Resort All Inclusive
Grand Park Royal Luxury Cancun All Inclusive
Grand Park Royal Luxury Resort Cancun - All Inclusive Cancun
Grand Park Royal Luxury All Inclusive
Grand Park Royal Cancun Caribe All Inclusive
Park Royal Cancun Inclusive
Grand Park Royal Luxury Cancun All Inclusive
Grand Park Royal Cancun Caribe All Inclusive
Grand Park Royal Cancun - All Inclusive Cancun
Grand Park Royal Luxury Resort Cancun - All Inclusive Cancun
Grand Park Royal Cancun Caribe All Inclusive
Grand Park Royal Luxury Resort All Inclusive
Grand Park Royal Luxury All Inclusive
Grand Park Royal Luxury Resort Cancun All Inclusive
Grand Park Royal Cancun - All Inclusive All-inclusive property

Reviews

8.2

Very Good

Rating 10 - Excellent. 1152 out of 2313 reviews" "
Rating 8 - Good. 597 out of 2313 reviews" "
Rating 6 - Okay. 287 out of 2313 reviews" "
Rating 4 - Poor. 138 out of 2313 reviews" "
Rating 2 - Terrible. 139 out of 2313 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Gilberto

Disliked: Property conditions & facilities
Room ocean door was unbelievable from the wind noise, told nothing could be done, construction floor above us very noisy, main pool closed under construction, very noisy, sauna broken down for months, none of this issues were prompted at time of booking, very disappointed for the price I paid.
Stayed 8 nights in Oct 2024

6/10 Okay

Gilberto Moreno

Traveled with family and small children
Liked: Cleanliness, staff & service
Estaba en remodelación el hotel, entonces no tenía todo habilitado, además que había mucho ruido de martilleo y maquinas durante el día
Stayed 4 nights in Oct 2024

10/10 Excellent

Gladys

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, very clean, food options were good. Once they
Stayed 5 nights in Oct 2024

4/10 Poor

Maria

Disliked: Cleanliness, property conditions & facilities
The property is in remodeling only one swimming pool to much noise for construction no variety on buffet food
Stayed 4 nights in Oct 2024

10/10 Excellent

Gebreala

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Michelle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
My friends and I really enjoyed the resort here. Everyone was so friendly and accommodating. Our butlers Jessica and Yashierda had our pool couch or beach cabanas ready for us every day of our stay and handled all of our dinner reservations. I would definitely stay here again.
Stayed 6 nights in Aug 2024

10/10 Excellent

trang

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Aug 2024

10/10 Excellent

Kevin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay for 5 nights at this family oriented all inclusive resort. Fantastic beach with cabina's with service, white sand and warm sea! Staff is readily there to help with anything from booking for dinner, activities and tours outside of the resort, taking care of luggages and information. Bar staff are great and we rarely were left without a drink in our hands. We really like the Italian and oriental restaurant. Buffet was great too and have variety of food and drinks most of the day. Coffee bar, snacks and ice cream bar was a stop for us everyday. One indoor and one roof top lounge which are both great. They also have activities every night ( a show, party, casino night etc) I would recommend Grand Park Royal if you are looking to relax and enjoy what the facility has to offer. If you are looking to party, the bars and night clubs are about 20 mins walk from the resort. The souviner markets are also near the night clubs. The only hick up was that I booked a Ocean front suite and got put into a ocean "view" suite. they are different but the ocean view room was still fantastic. We used the Gym almost every morning too, plenty of equipment to get a good workout. Thanks all the staff for a great vacation. Cheers
Stayed 5 nights in Aug 2024

8/10 Good

Rhea

Traveled with partner
Liked: Staff & service
We enjoyed our time at The Grand Park Royal. Upon arrival we were met by conceirge and encouraged to sit through their vacation member club presentation the next morning. We obliged, as many "gifts" were being offered in return. We politely declined the offer for purchasing a "timeshare", this presentation unfortunately lasted greater than two hours. Other than this, we enjoyed the restaurants, bars and adult pool area. The beach was our favorite spot to be, we would get up early in the morning to claim a spot with our personal things and beach towel. Our room was spacious and kept clean. The ceiling in the bathroom leaked, but we did have really heavy rain in the night. Overall we had a good experience, and would return to the area.
Stayed 4 nights in Aug 2024

10/10 Excellent

Angelina

Liked: Cleanliness, staff & service, property conditions & facilities
Property was so clean, quiet and safe to go around. The staff are really good and friendly. The rooms are very nice, big well furnished and stylish. The food are great too.
Stayed 5 nights in Aug 2024

4/10 Poor

Alexis Juanita

Liked: Cleanliness
Stayed 4 nights in Aug 2024

8/10 Good

Jenilee, New York

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beach great staff clean property peaceful
Stayed 4 nights in Aug 2024

8/10 Good

Maria

Traveled with family
Liked: Staff & service, amenities
The service was excellent by everyone except the concierge assigned to us. When we got there I wanted to make a reservation for a restaurant and I was told I had to reach out to my concierge, I did, and scheduled in advanced; she confirmed, and then the next day I got a whole different schedule for our reservation. When I went to check on that, I was told that "I was not the only guest in the hotel" which was super rude. Also, the girl wanted me to show proof that I had received a confirmation, which I showed her. I felt disrespected when I had to show proof and how she used a tone with me. All we wanted was to enjoy a nice meal at the restaurant. Other than that, it was a good stay, everyone else was super nice, If I go back I don't need to deal with third parties to make a reservation for dinner.
Stayed 7 nights in Aug 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 4 nights in Aug 2024

8/10 Good

Alvaro

Very nice
Stayed 4 nights in Aug 2024

8/10 Good

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was just ok. Go eat at the market it’s cheap and delicious. We had a butler and her name was Jessica and she was amazing. Yolanda was great as well and delivered drinks to our swim up balcony.
Stayed 3 nights in Aug 2024

10/10 Excellent

Shannon Jule, Denton

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people who work for the property were very friendly and helpful from check in to servers. Very happy that you felt you were very taken care of at this property.
Stayed 4 nights in Aug 2024

10/10 Excellent

Kimberly Kay

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property .. all staff was courteous. Drinks excellent! Food was kind of bland and not a huge selection of American food . Not a lot of restaurants to choose from .
Stayed 4 nights in Aug 2024

10/10 Excellent

Jhean Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Karli N Hankins

Liked: Cleanliness, staff & service, property conditions & facilities
Love this place!
Stayed 7 nights in Aug 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Will def come back soon
Stayed 3 nights in Aug 2024

8/10 Good

marinelza

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2024

10/10 Excellent

Chaebin, New Westminster

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

6/10 Okay

Wilmary, Bronx

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
We booked this hotel last minute, as most options were expensive. Although not inexpensive, we decided to try it despite mixed reviews. This is one of the older resorts in the hotel zone, and it shows. Our room in the main building offered nice views but hadn't been updated. The beds were uncomfortable, and wear and tear were evident. The room attendant didn't meet our expectations, possibly due to a heavy workload. The food was hit or miss. The buffet was mediocre, and the Mexican restaurant was disappointing. However, we enjoyed the KOI (Asian) and Italian restaurants, with KOI being the best. The hibachi experience lacked energy and variety. Breakfast was good but repetitive. The café, with fresh ice cream and cappuccinos, was a highlight. The beach setup was limited, with few lounges and cabanas. Early risers claimed them, leaving others to use towels on the sand. Our butler service allowed us to reserve cabanas, which typically cost $200 daily. A downside was the constant sales pitches, trying to sell memberships or excursions. The concierge spent 30 minutes trying to get us to attend a presentation, which we declined. This left a sour taste. Nighttime activities were minimal, with only a few shows and no lively music. However, our butler, Jessica, was excellent, managing our reservations and cabana bookings.
Stayed 7 nights in Aug 2024

10/10 Excellent

Raydean

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 4 nights in Aug 2024