Crown Paradise Club Cancun All Inclusive

3.5 star property

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3 outdoor pools, sun loungers
Honeymoon Room | Free minibar, in-room safe, blackout drapes, iron/ironing board
Waterslide
6 restaurants, breakfast, lunch, dinner served; barbecue
4 bars/lounges, 2 poolside bars, swim-up bar, beach bar

Reviews

7.2 out of 10
Good

Popular amenities

  • All inclusive
  • Parking included
  • Free WiFi
$416
$340 nightly
$416 total
Total with taxes and fees
Feb 28 - Mar 1

Explore the area

View in a map
Boulevard Kukulcan Km 18.5, Cancun, QROO, 77500
  • Place, Iberostar Cancun Golf Course
    ‪3 min walk‬
  • Place, El Rey Ruins
    ‪5 min walk‬
  • Place, Delfines Beach
    ‪6 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪20 min drive‬

Room options

Room Standard with Sea View

8.0 out of 10
Very good
(2 reviews)
  • 344 sq ft
  • Sleeps 5

Standard Room (Plus)

  • 412 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

Family Suite Paradise

7.4 out of 10
Good
(25 reviews)
  • Garden view
  • 656 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Double Bed and 1 Large Twin Bunk Bed

Standard Room, 1 King Bed, Ocean View

7.4 out of 10
Good
(104 reviews)
  • Ocean view
  • 412 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Family Suite Crown

  • Partial ocean view
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

Standard Room, 2 Double Beds, Ocean View

7.4 out of 10
Good
(305 reviews)
  • Ocean view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Crown Room, Ocean View (Club Level /Tina Hidromasaje)

8.4 out of 10
Very good
(118 reviews)
  • Ocean view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Honeymoon Room

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Double Room Superior with Sea View

10.0 out of 10
Exceptional
(1 review)
  • 322 sq ft
  • Sleeps 2

Room Standard with Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • 279 sq ft
  • Sleeps 4

Room Standard with Sea View

  • 409 sq ft
  • Sleeps 2

Family Room -5 guests- Standard with Garden View

  • 441 sq ft
  • Sleeps 5

Family Room -7 guests- Standard

  • 818 sq ft
  • Sleeps 7

Family Room -5 guests- Superior with Sea View

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • Sleeps 5

Similar properties

About the neighborhood

Cancun

Located in Cancun (Zona Hotelera), Crown Paradise Club Cancun All Inclusive is within a 10-minute walk of Iberostar Cancun Golf Course and Delfines Beach. .This all-inclusive property is 4.6 mi (7.4 km) from La Isla Shopping Mall and 12.5 mi (20.2 km) from Moon Palace Golf Club.

What's nearby

  • Iberostar Cancun Golf Course - 3 min walk - 0.2 miles
  • El Rey Ruins - 5 min walk - 0.3 miles
  • El Rey Ruins Trailhead - 5 min walk - 0.3 miles
  • Delfines Beach - 6 min walk - 0.4 miles
  • Maya Museum of Cancun - 3 min drive - 1.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 17 min drive

Restaurants

  • ‪Ennea Beach Club - ‬8 min walk
  • ‪Royal Solaris Cancun - ‬12 min walk
  • ‪Zai - ‬4 min walk
  • ‪Marco Polo Restaurante - ‬11 min walk
  • ‪Restaurant Las Fuentes - ‬12 min walk

About this property

Crown Paradise Club Cancun All Inclusive

Crown Paradise Club Cancun All Inclusive offers 617 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. LCD televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor tennis courts and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Acqua Di Mare has 5 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a hot tub and a steam room. The spa is open daily.
Make yourself at home in one of the 617 air-conditioned rooms featuring free minibar items and LCD televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools, a nightclub, and a complimentary water park. Additional features at this property include complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy barbecue at Wayne's Boots, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. When you are in need of a refreshing drink, visit the beach bar or one of 4 bars/lounges, or 2 poolside bars.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cancun? This property has facilities measuring 7320 square feet (680 square meters), including a conference center. Free self parking is available onsite.
Wayne's Boots - This steakhouse specializes in barbecue and serves dinner only. Reservations are required.
La Piazza - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.
La Palapa - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
The Roosters - This theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open select days.
Fisherman - This seafood restaurant specializes in seafood and serves dinner only. Reservations are required. Open select days.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (some restrictions)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Climbing wall
Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities
Onsite live performances

Other inclusions

Transportation to offsite activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 poolside bars
  • 4 bars/lounges
  • 6 restaurants
  • A beach bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Fisherman
  • La Palapa
  • La Piazza
  • The Roosters
  • Wayne's Boots

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Mini golf
  • Nightclub
  • Playground
  • Rock climbing
  • Sauna
  • Shopping
  • Splash pad
  • Steam room
  • Waterslide
  • Yoga classes
  • Ziplining

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Splash pad
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (7,320 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Couples treatment rooms
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property offers 4 pools: an outdoor infinity pool, an outdoor family pool (with a children’s pool), a semi-covered family pool, and an outdoor pool with pool bar for adults only.
Connecting rooms are available for bookings of 2 "Standard Room, Ocean View" categories only and are subject to availability.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 4.97 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Only non-alcoholic beverages are available via room service.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Cancun Club Paradise
Cancun Crown Paradise All Inclusive
Cancun Paradise Club All Inclusive
Crown Paradise All Inclusive
Crown Paradise All Inclusive Cancun
Crown Paradise Club Cancun All Inclusive All-inclusive property
Crown Paradise Club Cancun
Crown Paradise Club Cancun All Inclusive
Paradise All Inclusive Cancun
Paradise Cancun All Inclusive
Crown Paradise Club
Crown Paradise Club Cancun All Inclusive Hotel
Crown Paradise Club All Inclusive Hotel
Crown Paradise Club All Inclusive All-inclusive property
Crown Paradise Club Cancun All Inclusive Cancun
Crown Paradise Club Cancun All Inclusive All-inclusive property

Crown Paradise Club Cancun All Inclusive Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 1188 out of 3470 reviews
Rating 8 - Good. 827 out of 3470 reviews
Rating 6 - Okay. 679 out of 3470 reviews
Rating 4 - Poor. 365 out of 3470 reviews
Rating 2 - Terrible. 411 out of 3470 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Ivan

Traveled with group, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This is a terrible hotel with bad service,we got the honeymoon suite,what a waste of money,the jacuzzi was peeling ,parts was missing,the tub dirty with hair from previous guests,,at the pool never can find towels,food was bad old and dry,service horrible,one of the service staff told me to get food and drink by myself,no service at the beach area ,the worst hotel ever ,
Stayed 5 nights in Jan 2026

6/10 Okay

Ania

Disliked: Property conditions & facilities
We had some problems with the stay but the water beachfront was great
Stayed 9 nights in Nov 2025

10/10 Excellent

Hassan

Liked: Cleanliness, staff & service, property conditions & facilities
Happy with everything
Stayed 7 nights in Nov 2025

6/10 Okay

Beronda

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
First of all I have been to this property 9 times since 2012.. let me just say I don’t plan on returning. The staff is amazing, but there has been a huge shift. They definitely don’t care for Americans the way they used too! It’s obvious.. the time share sharks who never left me alone in past years, didn’t even look my husband and my way. They were all over the Mexican clients tho! Food: horrible my husband has a fish allergy and the buffet mixes the fish next to the beef so there is no way to know that it’s not cross contamination from spoons or kids. And there is so much fish, very little other options. Adult pool was amazing, in need of repair like most of the place. They have really let the place go down hill unfortunately. I used to love this place now it’s the dive bar I would go too just because the drinks are cheep!
Stayed 8 nights in Nov 2025

8/10 Good

Ross

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire facility is worn. You can tell its a bit of an older property. The staff is friendly and there are many options to keep the kids busy! Activities in the main pool is lacking. I would have liked an active and involved activities team. Most places the team learns your name, says hi every day, and there are all day activities. This is the first place i have stayed that lavked that. Two of the four water slides were closed the entire week. If you dont set an alarm and book your dinner reservations within minutes of the online system opening up each morning you will not get to eat anywhere but the buffet. Overall, it was fun and we would go back, but could use some improvements.
Stayed 7 nights in Nov 2025

8/10 Good

Carlton

Traveled with family
Liked: Amenities
This was a nice all inclusive resort for the family. The kids loved the slides, pool and futsal/soccer court. The resort could use some updates especially in the game room. Food was average. Staff was excellent.
Stayed 7 nights in Nov 2025

10/10 Excellent

James

Stayed 6 nights in Oct 2025

8/10 Good

Khushali Bimalbhai

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The resort is good contrary to the reviews. The staff is very helpful. Oscar is very good at his job ; ask for him at the check-in. The bar staff was very nice and polite, they’d go above and beyond to accommodate your request - Luis and Melchor at the Lobby bar. We stayed for a week and some reviews said that the food is always the same at the buffet but we were greeted with different themes each night - Continental, Mexican, international, Taco night etc. Shoutout to Hector, Leon and David at the buffet and the adult lounge at the top floor. My partner loved the Fisherman’s Wharf restaurant. The Italian restaurant (La Piazza) also has a good vibe but do not order the tiramisu ; it’s not the same as in North America. The housekeeping staff is also amazing. Whenever we left the room, we came back to a nice made up bed and towels refilled in the bathroom. We got a room with the Jacuzzi and it was amazing. Also note that the water in the Jacuzzi takes sometime to fill up. Please note that the staff is not very good at English but they’re trying their best. Also, if you’re travelling here, please bring your own toiletries because they only provide a soap and shampoo. There is no conditioner. Better to travel with your own. Overall a decent place to stay. Would definitely recommend.
Stayed 7 nights in Nov 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Room was good over all. A little wall damage and it was an ada unit so it was bars in the bathroom. Overall good unit and great stay
Stayed 2 nights in Nov 2025

10/10 Excellent

Iaroslav

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had an amazing time with family at this resort. It is outdated a bit but the staff go above and beyond in making sure everything is absolutely spotless! The pools were awesome. There were plenty of lounge chairs by the pool and on the beach. The restaurants were great! The buffet had a lot of options for every meal, our fav was the smoothie station at breakfast! Kids really enjoyed the water slides and their kids paradise center was fantastic. The beach was the winner though! There was absolutely no seaweed and the water was super warm and calm. It was a great trip!
Stayed 7 nights in Nov 2025

6/10 Okay

Jose J Estevez

Traveled with family and small children
Liked: Amenities
Disliked: Property conditions & facilities
Beach and pool are very clean, staff very nice , Nieve and lidio are very serviceable. The hotel in general needs some maintenance especially in the room.
Stayed 5 nights in Nov 2025

8/10 Good

Kiani

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
Staff was great
Stayed 4 nights in Nov 2025

10/10 Excellent

Jeanette

Stayed 6 nights in Oct 2025

6/10 Okay

Abdul-rahman

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
Room Condition was perfect. Everything is good except that the facility doesn't maintain their entertainment equipments like billiards and foosball tables which are broken and not in good condition. That's why I won't give 5 stars.
Stayed 7 nights in Nov 2025

10/10 Excellent

Amy

Stayed 7 nights in Nov 2025

2/10 Terrible

Kristin

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was nasty and had cockroach. The floor was dirty. Felt like i was staying at a motel. Staff was slow and rude. When i ordered room service the staff whom i spoke to said he was going to charge me double for rooms service because i was ordering too much when i had 4 people total in my room.
Stayed 5 nights in Nov 2025

6/10 Okay

Venisha

Traveled with group
Liked: Cleanliness, amenities
The pools was freezing no heated pool. I left my sun glasses and went back like half hour after check out and housekeeping said they didnt see my glasses. Had to call security to get my medication and glasses back
Bar area
At the pool
When we arrived checking in
Man made this down at the beach
Stayed 3 nights in Nov 2025

4/10 Poor

Mahir

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, property conditions & facilities
Resort was run down and the service was terrible. It felt as if at every opportunity for service the staff was trained to say no. No to reservation, no to towels, no to amenity use, no to lattes, no to changing the language on a movie to English… The resort amenities are decent and the beach is good, but the service takes away from everything. While the resort is ok, I will not return because of that reason. I do not recommend it.
Stayed 8 nights in Nov 2025

6/10 Okay

Pallav

Traveled with family
Disliked: Staff & service
Stayed 5 nights in Nov 2025

2/10 Terrible

MIRZA

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Room was clean and Ms Morales the lady who clean the room did a very good job . My disappointment started at the check in I have been to Cancun several times and I was in love with the welcoming at the hotel this time was a total disaster waited for over an hour standing with my family for the front desk person to call us finally we were called by Gerardo who was rude and not friendly at all I had reserved 2 rooms same reservation but I had one of the rooms in my nephews name he suggested that we went to a different windows because otherwise it was going to take to long for him to complete the check in . I did not accept his suggestion and I guess he was not happy with that and took his time almost another hour for this process. The restaurant workers at La Palapa made the experience different more friendly and supportive . The Mexican restaurant Los Gallos what a bummer reservation was at 6:45 we sat on our table and waited until 8:30 for the food to be served.
Stayed 4 nights in Nov 2025

2/10 Terrible

David

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this resort for a family reunion. There was 19 of total. This resort was not equipped to handle any volume of people. There was only 1 buffet that served breakfast and lunch and there was a wait every time to just get it. The staff would make a fuss to seat us every time and were not friendly at all. The food was a 2/10 at best. Not much variety and they would serve left overs from breakfast for lunch. You had to book the a la carts for dinner every morning from 8-10am and it was a race to get a booking and most times the restaurants had blackouts and would be closed. Even when we booked the a la cart, our family would not be seated together and the staff were annoyed that we had a large party. The food wasn’t great for a la cart and the plates and silverware were not very clean. They always had a smell of eggs. The rooms were disgusting and outdated and not what the pictures show. We had 5 rooms booked and ALL of them had stains on the chairs, beds, the showers and tubs were stained, there AC vents were covered in dust and lint. They would remake our beds using the same sheets and not provide fresh sheets especially if they were dirty. The zip line and wall climbing was only open from 2-5pm everyday and most days the staff were late and annoyed when they saw a line up of kids waiting. 2 days we were waiting over an hour for a staff member to come. There was always a wait at the snack bar to get fries. Pool towels had a smell. Overall would not come again.
Poor facility everywhere you looked.
This was the tub and shower after it was supposedly cleaned.
Stains on the chairs. We had 5 rooms and all the rooms had dirty chairs as such.
Thermostat broken and we were told not to adjust the temperature.
Stayed 8 nights in Nov 2025

6/10 Okay

Rocky

Average resort for families of more than 4. Affordable. Food is not the greatest but ok.
Stayed 5 nights in Nov 2025

6/10 Okay

Jeffrey

Traveled with family
Disliked: Property conditions & facilities
Staff were courteous, but the facility is run down and needs some maintenance. Waterslides were not working, several restaurants were closed. Games room activities were broken.
Stayed 7 nights in Nov 2025

6/10 Okay

Maha

Disliked: Staff & service, property conditions & facilities
Stayed 8 nights in Nov 2025

6/10 Okay

Teresa

Stayed 4 nights in Nov 2025