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Aloft Cancun

3.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Aloft Cancun

Reception
Outdoor pool, open 8:00 AM to 10:00 PM, free cabanas, pool umbrellas
Front of property
Property amenity
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pet friendly
    Pet friendly
  • Breakfast available
    Breakfast available
  • Pool
    Pool
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Boulevard Kukulcan Km 9, Mz 48 L-8-1, Zona Hotelera, Cancun, QROO, 77500
  • UltraMar Ferry Terminal
    2 min walk
  • Plaza Caracol Mall
    3 min walk
  • Caracol Beach
    3 min walk
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    24 min drive

Room options

View all photos for aloft, Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

aloft, Room, 1 King Bed, Non Smoking

  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds, Non Smoking, Lagoon View

Minibar, in-room safe, desk, laptop workspace

aloft, Room, 2 Queen Beds, Non Smoking, Lagoon View

  • 309 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

View all photos for aloft, Room, 1 King Bed, Non Smoking, Ocean View

Minibar, in-room safe, desk, laptop workspace

aloft, Room, 1 King Bed, Non Smoking, Ocean View

  • 309 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds, Non Smoking

Minibar, in-room safe, desk, laptop workspace

aloft, Room, 2 Queen Beds, Non Smoking

  • 309 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

View all photos for aloft, Room, 1 King Bed, Non Smoking, Lagoon View

Minibar, in-room safe, desk, laptop workspace

aloft, Room, 1 King Bed, Non Smoking, Lagoon View

  • 309 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds, Non Smoking, Ocean View

Minibar, in-room safe, desk, laptop workspace

aloft, Room, 2 Queen Beds, Non Smoking, Ocean View

  • 309 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds
Pool
Residence Inn by Marriott Cancun Hotel Zone
Pool
Breakfast included
Pet friendly
Parking included
4.4 out of 5, Excellent, (2235)
The price is $108
per night
$140 total
includes taxes & fees
Dec 5 - Dec 6
Residence Inn by Marriott Cancun Hotel Zone

About the neighborhood

Cancun

With a stay at Aloft Cancun in Cancun (Zona Hotelera), you'll be steps from UltraMar Ferry Terminal and 3 minutes by foot from Caracol Beach. .This hotel is 0.7 mi (1.1 km) from Cancun Convention Center and 2.3 mi (3.7 km) from La Isla Shopping Mall.

What's nearby

  • Caracol Beach - 3 min walk - 0.2 miles
  • Cancun Convention Center - 4 min walk - 0.2 miles
  • Gaviota Azul Beach - 5 min walk - 0.3 miles
  • Forum Beach - 5 min walk - 0.3 miles
  • La Isla Shopping Mall - 4 min drive - 2.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 24 min drive

Restaurants

  • ‪Hooters - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Mextreme - ‬5 min walk
  • ‪Monkey Business - ‬3 min walk
  • ‪El Timón de Cancún Zona Hotelera - ‬2 min walk

About this property

Aloft Cancun

Pet-friendly Cancun hotel connected to the convention center, steps from UltraMar Ferry Terminal
Aloft Cancun offers 177 air-conditioned accommodations with minibars and safes. 42-inch LCD televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 177 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a television in a common area.
Grab a bite from the snack bar/deli serving guests of Aloft Cancun. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in Cancun? This hotel has 366 square feet (34 square meters) of space consisting of conference space and a meeting room. Free valet parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
WXYZ bar - This bar specializes in Mexican cuisine and serves light fare only. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:00 AM for a fee: MXN 280 for adults and MXN 140 for children
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • WXYZ bar

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 366 square feet of conference space
  • Meeting room

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator
  • Handrails in stairways
  • Low-height counter and sink
  • Phone accessibility kit
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways (1 inch wide)

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 2013
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 1140
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 1140
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1000 per accommodation, per night
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 2000 per accommodation, per night
  • Service fee: MXN 60 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately MXN 280 for adults and MXN 140 for children
  • Pet fee: MXN 1000 per accommodation, per night
  • Early check-in fee: MXN 1140 (subject to availability)
  • Late check-out fee: MXN 1140 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Aloft Cancun
Aloft Hotel Cancun
Cancun Aloft
Aloft Cancun Hotel

Reviews

7.8

Good

Rating 10 - Excellent. 399 out of 1003 reviews" "
Rating 8 - Good. 282 out of 1003 reviews" "
Rating 6 - Okay. 152 out of 1003 reviews" "
Rating 4 - Poor. 85 out of 1003 reviews" "
Rating 2 - Terrible. 85 out of 1003 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Theodore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great if you just plan on doing excursions. Next to supermarket and nightlife. Didnt hear any club noise at night
Stayed 3 nights in Aug 2024

10/10 Excellent

Esteban

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está muy bien ubicado, las habitaciones excepcionalmente limpias. Lo recomiendo al 100
Stayed 3 nights in Aug 2024

8/10 Good

Rahul

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Alexis

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place I stay here all the time
Stayed 2 nights in Jul 2024

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very ckean and cute atmosphere
Stayed 1 night in Aug 2024

4/10 Poor

Wendy, Dixon

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Tayyab

Stayed 1 night in Jul 2024

6/10 Okay

Sabina

Traveled with family
Liked: Cleanliness, staff & service
Decent stay for what we paid.
Stayed 1 night in Jul 2024

2/10 Terrible

Britteney, Palm beach gardens

Disliked: Cleanliness, staff & service, property conditions & facilities
I had room 409 There was hair in the bathroom By the sink and the shower. The sheets were dirty and it looked like the room had not been cleaned
Stayed 1 night in Jul 2024

10/10 Excellent

WIJASINHAGE, THOMPSON

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came to this property after leaving our original booking, which we reserved for seven days. This is another property in the downtown area. This property makes our trip so beautiful, value-added, and nice. We really enjoyed the property's facilities and surrounding activities. Our children really enjoyed it. The breakfast was very good. I like the beans and eggs. Thank you. We will come again.
Stayed 5 nights in Jul 2024

2/10 Terrible

Maurice

Stayed 1 night in Jul 2024

8/10 Good

Jacob

Stayed 3 nights in Jul 2024

10/10 Excellent

INDRA PRASAD

Stayed 1 night in Jul 2024

10/10 Excellent

Deidre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jan 2024

6/10 Okay

Kiran

Stayed 1 night in Jul 2024

4/10 Poor

Manuel, College Station

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Our reservation included breakfast and it was denied to us
Stayed 1 night in Jul 2024

8/10 Good

Tracy Lynn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the able to walk to different beaches, restaurants, and shops. Very convenient location. Breakfast buffet was ok, same food for 3 days. But the 12 hours of drinks was great as well!
Stayed 3 nights in Jul 2024

2/10 Terrible

Estela

Stayed 4 nights in Jul 2024

2/10 Terrible

Catalina

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
…poor conditions of the hotel. Staff would not give their names for calls. Asked to speak to a manager and a manager was never “available”.
Stayed 1 night in Jul 2024

2/10 Terrible

Catalina

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very dirty. Some of the areas were with evident neglect in cleaning and lack of follow up on things which were not working. One of the two The elevator two elevators was not working.
Stayed 1 night in Jul 2024

10/10 Excellent

Elder

Stayed 6 nights in Jun 2024

8/10 Good

Valerie

Liked: Property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Rudy

Liked: Cleanliness, amenities
Great hotel and great customer service!
Stayed 1 night in Jul 2024

10/10 Excellent

Angel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bonito y excelente servicio!

6/10 Okay

Christie

Liked: Staff & service
Place is old and smelled bad
Stayed 2 nights in Jun 2024