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Hotel Riu Vallarta - All Inclusive

3.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Riu Vallarta - All Inclusive

On the beach, sun loungers, beach towels, beach massages
5 bars/lounges, swim-up bar, poolside bar
Aerial view
4 outdoor pools, pool umbrellas
On the beach, sun loungers, beach towels, beach massages

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast included
  • Bar
  • Spa

Explore the area

Map
Av. de los Cocoteros s/n, Lote LL-Cond-Maestro FI, Nuevo Vallarta, NAY, 63732
  • Nuevo Vallarta Beach
    2 min drive
  • Flamingos Golf Club
    4 min drive
  • Playa Bucerias
    12 min drive
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    24 min drive

Room options

View all photos for Double Room (M)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room (M)

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Partial Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room, Partial Ocean View (U)

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room (U)

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (E)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room (E)

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Partial Ocean View (B2C-CAN)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room, Partial Ocean View (B2C-CAN)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Double Room, Connecting Rooms (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room, Connecting Rooms (L)

  • 323 sq ft
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Connecting Rooms (B2C-CAN)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room, Connecting Rooms (B2C-CAN)

  • Sleeps 6
  • 2 King Beds OR 4 Double Beds

View all photos for Double Room (B2C-CAN)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room (B2C-CAN)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Family Room (B2C-CAN)

Minibar, in-room safe, laptop workspace, blackout drapes

Family Room (B2C-CAN)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Bed

View all photos for Junior Suite (B2C-CAN)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (B2C-CAN)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Partial Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room, Partial Ocean View (B2C-US)

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (B2C-CAN)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Ocean View (B2C-CAN)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Ocean View (B2C-US)

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (C)

  • 366 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Ocean View (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Ocean View (C)

  • 743 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Family Room (U)

  • 420 sq ft
  • Sleeps 5
  • 1 King Bed, 1 Twin Bunk Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Room (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Family Room (L)

  • 420 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Bed

View all photos for Double Room (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room (C)

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (U)

  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (M)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (M)

  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Partial Ocean View (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room, Partial Ocean View (C)

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Family Room (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Family Room (C)

  • 420 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Bed

Standard Double Room, Connecting Rooms (L)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (L)

  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (M)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Ocean View (M)

  • 743 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Ocean View (L)

  • 743 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Bedrooms (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room, 2 Bedrooms (U)

  • 323 sq ft
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

View all photos for Double Room, Connecting Rooms (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room, Connecting Rooms (C)

  • 323 sq ft
  • Sleeps 6
  • 2 King Beds OR 4 Double Beds

View all photos for Junior Suite (M)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (M)

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, Partial Sea View (M)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room, Partial Sea View (M)

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Family Room (B2C-US)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Bed

View all photos for Suite, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Ocean View (U)

  • 742 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Bedrooms (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room, 2 Bedrooms (B2C-US)

  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

View all photos for Suite With Sea View

Minibar, in-room safe, laptop workspace, blackout drapes

Suite With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Junior With Sea View

Minibar, in-room safe, laptop workspace, blackout drapes

Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard With Partial Sea View

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room Standard With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior With Garden View

Minibar, in-room safe, laptop workspace, blackout drapes

Suite Junior With Garden View

  • Sleeps 4
  • 2 Double Beds OR 1 Double Sofa Bed and 1 King Bed

View all photos for Double Room Standard

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room Standard

  • Sleeps 4
  • 2 Double Beds

Similar properties

Aerial view

Occidental Nuevo Vallarta - All Inclusive

Pool
Breakfast included
All inclusive
Spa
4.1 out of 5, Very Good, (1678)
The price is $666
per night
$806 total
includes taxes & fees
Jan 1 - Jan 2
Occidental Nuevo Vallarta - All Inclusive

About the neighborhood

Nuevo Vallarta

When you stay at Hotel Riu Vallarta - All Inclusive in Nuevo Vallarta, you'll be on the beach, within a 5-minute drive of Bay of Banderas and Nuevo Vallarta Beach. .This all-inclusive property is 3.7 mi (5.9 km) from Playa Bucerias and 3.8 mi (6.1 km) from Vallarta Adventures.

What's nearby

  • Nuevo Vallarta Beach - 2 min drive
  • Vallarta Adventures - 7 min drive
  • Nayar Vidanta Golf - 8 min drive
  • Mayan Palace Nuevo Vallarta Golf Course - 8 min drive
  • Playa Bucerias - 12 min drive

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 24 min drive

Restaurants

  • ‪Don Rafael - ‬7 min walk
  • ‪La Botana - ‬7 min walk
  • ‪Riu Palace Piano Bar - ‬14 min walk
  • ‪Kulinarium - ‬8 min walk
  • ‪Mozza Mare - ‬3 min drive

About this property

Hotel Riu Vallarta - All Inclusive

Family-friendly fun on the beach, with 4 outdoor pools
Hotel Riu Vallarta - All Inclusive offers 678 accommodations with minibars and safes. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels.

Bathrooms include showers and complimentary toiletries. This Nuevo Vallarta property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Renova Spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 678 guestrooms featuring minibars and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a health club, and a sauna. Additional features at this Art Deco property include complimentary wireless internet access, gift shops/newsstands, and a hair salon.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Satisfy your appetite at Don Rafael, one of the property's 4 restaurants. Relax with a refreshing drink from the poolside bar or one of the 5 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.

Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
Don Rafael - This buffet restaurant serves breakfast, lunch, and dinner.
Kulinarium - This restaurant serves dinner only. Open daily.
Nirvana - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Il Gusto - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
La Boheme - Onsite bar. Open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All meals, snacks, and beverages included

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Entertainment

Onsite entertainment and activities

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 4 restaurants
  • 5 bars/lounges
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Don Rafael
  • Il Gusto
  • Kulinarium
  • La Boheme
  • Nirvana

Things to do

  • 4 outdoor pools
  • Bicycle storage
  • Bicycles
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Personal motorized watercraft
  • Playground
  • Sauna
  • Shopping
  • Surfing/bodyboarding
  • TV in common areas
  • Volleyball
  • Windsurfing

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • On the beach
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa treatment rooms
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • No elevator

More

  • 1 building
  • 10 floors
  • 100% renewable energy
  • Art Deco architecture
  • Built in 2006
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

All Inclusive Riu
Riu Vallarta All Inclusive All-inclusive property
Riu Vallarta
Riu Vallarta All Inclusive
Vallarta Riu
Riu Vallarta Hotel Nuevo Vallarta
Riu Vallarta Nuevo
Riu Vallarta All Inclusive
Hotel Riu Vallarta - All Inclusive Nuevo Vallarta
Hotel Riu Vallarta - All Inclusive All-inclusive property

Hotel Riu Vallarta - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1408 out of 2710 reviews" "
Rating 8 - Good. 714 out of 2710 reviews" "
Rating 6 - Okay. 351 out of 2710 reviews" "
Rating 4 - Poor. 121 out of 2710 reviews" "
Rating 2 - Terrible. 116 out of 2710 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it
Stayed 3 nights in Sep 2024

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Daniel, Atlanta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and helpful, and the room was nice and clean. The beach was nice as well as the pools.
Stayed 6 nights in Sep 2024

10/10 Excellent

Julian Lopez, Los Angeles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay at riu vallarta was lovely. The staff and cleanliness of hotel is top notch.
Stayed 5 nights in Sep 2024

10/10 Excellent

May Rafols, Milpitas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was happy with the property. Everyone was very nice and welcoming.
Stayed 5 nights in Sep 2024

10/10 Excellent

Alfonso

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything specially the beach, personal very professional.
Stayed 10 nights in Aug 2024

4/10 Poor

Rafael

Disliked: Cleanliness
Stayed 5 nights in Sep 2024

6/10 Okay

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

JUAN RAYMUNDO

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2024

6/10 Okay

zavier

Traveled with group
Liked: Staff & service, property conditions & facilities
The food is not good and the restrooms are not open all the time and the liquor is cheap
Stayed 5 nights in Sep 2024

10/10 Excellent

Rudolf

Stayed 6 nights in Aug 2024

4/10 Poor

Antonio

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
-No room service -Very limited availability of Shrimp -Fine cuts (Ribeye), Terrible -Salmon was terrible, no taste. -No Shuttle -Far from shopping -Buffet was same food everyday, very limited -Refrigerador bar filled every 2 days - Optional a la carte restaurants, 1 or 2 closed on a daily basis. I paid for them all to be available -Orange juice was actually Punch, terrible -No variety of fine meats or Lobster -Once food ordered, it took over 1/2hr. To bring the food. -Overall Bad experience, cheap food, never to return.
Stayed 3 nights in Sep 2024

2/10 Terrible

Yvette

Traveled with family and small children, Traveled with family
Disliked: Staff & service, property conditions & facilities
Worse hotel. Stayed in many Riu hotels. This has been the worse so far. The reception staff are fine but Managers are very unprofessional, rude, and absolutely not helpful. Would not stay here again! Would not recommend at all.
Stayed 4 nights in Aug 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

6/10 Okay

Angelica Sofia

Stayed 4 nights in Sep 2024

8/10 Good

EVELIN YANETH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

8/10 Good

Jose

Stayed 7 nights in Aug 2024

2/10 Terrible

Dyana

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed at this property for the Labor Day weekend. The higher level staff (Supervisors and Managers) were absolutely unprofessional. I have stayed in multiple Riu locations but this was the worse. The front desk staff were very rude, food was disgusting, the place was very old, ceiling was peeling in the lobby. The last night that we were there, at 1:30am the emergency alarms sounded and there was a spanish announcement which of course we did not understand. They never announced anything in English which you would expect in a majority tourist resort and English is a universal language.We all walked to the lobby and no one was there to announce what the emergency was. We had no choice to return to our room and wait to see what happened. Very unprofessional!
Stayed 4 nights in Aug 2024

8/10 Good

Imelda

Stayed 5 nights in Sep 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2024

8/10 Good

Inna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, nicely decorated. Large rooms, contemporary design. Comfortable beds, large bathrooms, new appliances. Beautiful territory, very green. A little crowded at the pools, but there is enough place for everyone. Nice beach and easy access to ocean swimming.
Stayed 5 nights in Aug 2024

10/10 Excellent

Luis Alfonso

Stayed 8 nights in Aug 2024

8/10 Good

Jennifer

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
I liked our view and the amenities but disliked no room service but it still Didn’t dampen our opinion on the resort. Very nice pools, good beach access, delicious drinks and food.
Stayed 5 nights in Aug 2024

10/10 Excellent

Sergio

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was incredible! Not only is this a truly all-inclusive experience, but the staff is amazing! The dining options were extensive, the pools and beach were clean! The service is outstanding! I would not hesitate to book with them in the future, thank you for such a hassle free and wonderful time!
Stayed 5 nights in Sep 2024

8/10 Good

Graciela

Traveled with family and small children
Liked: Cleanliness, staff & service
The pros: they have daily entertainment that is actually fun for everyone in the family. Kids are welcomed to the night shows and events. The area is safe and I’d encourage folks to leave the resort to see nearby towns and eateries. About 40 min to PV via car. Lots of taxis and Ubers if you don’t want to rent. Clean, consistent, lots of pools and right on the beach. The not great: this is nit picky but it’s a bit dated. Not terribly so but it’s obviously a refurbished hotel. Still nice accommodations if you know that up front. The other thing is the food. I usually don’t like staying at all inclusive because I like to explore the cuisine of a country so the buffet style food was like eating at any buffet in the US. The options were basically the same every day and that got boring. And like most buffets, food was bland. No one got sick, which I guess is the draw for folks that worry about eating abroad. Lastly, pools were HOT. Like I was getting into a hot tub. I’m guessing they just get solarized from the sun because even the beach water was very warm. We still got in anyway so you do get used to the temp. Overall, a nice resort that is in a safe and nice area. But try some food out of the resort for some delicious food.
Stayed 3 nights in Aug 2024