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Fairmont Amman

5.0 star property

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your current months are January, 2025 and February, 2025.
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February 2025

Photo gallery for Fairmont Amman

7 restaurants, breakfast, lunch served; local and international cuisine
Point of interest
7 restaurants, breakfast, lunch served; local and international cuisine
Premium bedding, down comforters, minibar, in-room safe
2 bars/lounges, rooftop bar

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Spa

Explore the area

Map
6 Beirut St - Fifth Circle, Amman, 11183
  • Salah El-Din Park
    16 min walk
  • Embassy of Taiwan
    17 min walk
  • Hotel Fairmont Amman
    1 min walk
  • Amman (ADJ-Marka)
    59 min drive

Room options

View all photos for Fairmont Gold, Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Fairmont Gold, Room, 1 King Bed

  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Bedroom

Room, 1 Bedroom | Premium bedding, down comforters, minibar, in-room safe

Room, 1 Bedroom

  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold, Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, minibar, in-room safe

Fairmont Gold, Room, 1 King Bed, Non Smoking

  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold, Room, 2 Queen Beds, Smoking

Premium bedding, down comforters, minibar, in-room safe

Fairmont Gold, Room, 2 Queen Beds, Smoking

  • 452 sq ft
  • City view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Fairmont, Room, 2 Queen Beds, Smoking

View from room

Fairmont, Room, 2 Queen Beds, Smoking

  • 452 sq ft
  • City view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Fairmont, Room, 2 Queen Beds, Non Smoking

Premium bedding, down comforters, minibar, in-room safe

Fairmont, Room, 2 Queen Beds, Non Smoking

  • 452 sq ft
  • City view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Executive Suite, 1 Double Bed, Non Smoking

Premium bedding, down comforters, minibar, in-room safe

Executive Suite, 1 Double Bed, Non Smoking

  • 1281 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite, Smoking

Premium bedding, down comforters, minibar, in-room safe

Executive Suite, Smoking

  • 1281 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed

  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 2 Queen Beds, Non Smoking

  • 452 sq ft
  • City view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Presidential Suite (Signature)

Presidential Suite (Signature) | Living area | 43-inch LED TV with satellite channels, TV

Presidential Suite (Signature)

  • 1496 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Fairmont, Penthouse, 1 Double Bed

Fairmont, Penthouse, 1 Double Bed | Premium bedding, down comforters, minibar, in-room safe

Fairmont, Penthouse, 1 Double Bed

  • 3412 sq ft
  • City view
  • Sleeps 6
  • 1 Double Bed

View all photos for Fairmont, Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Fairmont, Room, 1 King Bed

  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont, Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, minibar, in-room safe

Fairmont, Room, 1 King Bed, Non Smoking

  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold, Room, 2 Queen Beds, Non Smoking

Premium bedding, down comforters, minibar, in-room safe

Fairmont Gold, Room, 2 Queen Beds, Non Smoking

  • 452 sq ft
  • City view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Deluxe 2 Queens Smoking

Premium bedding, down comforters, minibar, in-room safe

Deluxe 2 Queens Smoking

  • 452 sq ft
  • City view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Royal Suite (Amman)

Royal Suite (Amman) | Living area | 43-inch LED TV with satellite channels, TV

Royal Suite (Amman)

  • 1765 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, down comforters, minibar, in-room safe

Suite, 1 Bedroom, Non Smoking

  • 936 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Smoking

Premium bedding, down comforters, minibar, in-room safe

Suite, 1 Bedroom, Smoking

  • 936 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 1 Bedroom, Non Smoking

Apartment, 1 Bedroom, Non Smoking | Living area | 43-inch LED TV with satellite channels, TV

Apartment, 1 Bedroom, Non Smoking

  • 1044 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont, Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, minibar, in-room safe

Fairmont, Deluxe Room, 1 King Bed, Non Smoking

  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Four Seasons Hotel Amman

Pool
Hot Tub
Spa
Pet friendly
4.6 out of 5, Wonderful, (197)
The price is $295
per night
$334 total
includes taxes & fees
Jan 14 - Jan 15
Four Seasons Hotel Amman

About the neighborhood

Amman

With a stay at Fairmont Amman in Amman (Zahran), you'll be within a 5-minute drive of Salah El-Din Park and The Prime Ministry. .This family-friendly hotel is 1.2 mi (1.9 km) from Abdoun Bridge and 1.6 mi (2.5 km) from Embassy of the United States.

What's nearby

  • Abdoun Bridge - 2 min drive
  • Embassy of the United States - 3 min drive
  • Abdali Boulevard - 3 min drive
  • Al Abdali Mall - 4 min drive
  • Amman Roman Theater - 6 min drive

Getting around

  • Queen Alia Intl. Airport (AMM) - 42 min drive

Restaurants

  • ‪The Coffee Bean & Tea Leaf - ‬11 min walk
  • ‪Roberto’s - ‬3 min walk
  • ‪Zenith - ‬5 min walk
  • ‪Espresso Lab - ‬4 min walk
  • ‪Daimeh - ‬6 min walk

About this property

Fairmont Amman

Luxury Amman hotel in Zahran with 7 restaurants
Fairmont Amman offers 316 accommodations with minibars and espresso makers. Each accommodation is individually decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 43-inch LED televisions come with premium satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Fairmont Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a mud bath, a sauna, a spa tub, a steam room, and Turkish bath/hammam. The spa is open daily.
Make yourself at home in one of the 316 individually decorated guestrooms, featuring minibars and espresso makers. Your bed comes with down comforters and premium bedding. Wired and wireless internet access is complimentary, while 43-inch LED televisions with satellite programming provide entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, a sauna, and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy local and international cuisine at Salt Steakhouse, one of the hotel's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. Planning an event in Amman? This hotel has 43056 square feet (4000 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Salt Steakhouse - Overlooking the garden, this restaurant specializes in local and international cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required.
Nur Lebanese - This restaurant specializes in Middle Eastern cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required. Open daily.
Caprice Groovy Room - Overlooking the garden, this bar specializes in international cuisine and serves dinner and light fare. Happy hour is offered. Reservations are required. Open daily.
Tsuki Asian - This restaurant specializes in Asian cuisine and serves lunch and dinner. Reservations are required. Open daily.
Nasim Rooftop Lounge - This poolside rooftop bar specializes in local and international cuisine and serves dinner and light fare. Happy hour is offered. Reservations are required. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, Filipino, Greek, Indonesian, Thai, Turkish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free secured valet parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: JOD 20 for adults and JOD 10 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 7 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Caprice Groovy Room
  • Nasim Rooftop Lounge
  • Nur Lebanese
  • Salt Steakhouse
  • Tsuki Asian

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Health club
  • Library
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free crib
  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 43,056 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Mud bath
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 16 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 43-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • In-room dining only
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Individual decor
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 15 to May 1:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of JOD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 15 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JOD 35 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: JOD 100.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JOD 20 for adults and JOD 10 for children
  • Airport shuttle fee: JOD 100 per vehicle (roundtrip, maximum occupancy 4)
  • Pet fee: JOD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee
  • Rollaway bed fee: JOD 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The seasonal pool will be open from April to October
Pool access available from 8:00 AM to 7 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Set meals are served in guestrooms only (no menus or public dining)
Parking height restrictions apply

Property is also known as

Fairmont Amman Hotel
Fairmont Amman Hotel
Fairmont Amman Amman
Fairmont Amman Hotel Amman

Fairmont Amman Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 247 out of 304 reviews" "
Rating 8 - Good. 37 out of 304 reviews" "
Rating 6 - Okay. 10 out of 304 reviews" "
Rating 4 - Poor. 4 out of 304 reviews" "
Rating 2 - Terrible. 6 out of 304 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

AMR

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely outstanding hotel. Service from Ammal was faultless. The cocktails in Caprice were superb, the meal at the Asian restaurant was out of this world. Beds like clouds, enormous bathroom and separate shower room. We stayed at the Ritz Carlton the week before and the Fairmont is a much better non pretentious vibe with nicer rooms and more character. Highly recommend.
Stayed 1 night in Sep 2024

10/10 Excellent

Narcisa

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Beautiful setting
Stayed 1 night in Sep 2024

8/10 Good

Rafiq

Liked: Cleanliness
Stayed 11 nights in Sep 2024

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
beautiful
Stayed 1 night in Sep 2024

10/10 Excellent

Kamal

Stayed 1 night in Aug 2024

10/10 Excellent

Halit

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff Good dinning options Clean hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Ala, Frisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

ahmad

Stayed 1 night in Aug 2024

10/10 Excellent

Laith

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and excellent
Stayed 1 night in Jul 2024

8/10 Good

Amrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel. Lost a point only because of their underwhelming pool, more of a tanning pool than a one you can actually swim in
Stayed 1 night in Jul 2024

10/10 Excellent

abdallah, santa clara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great
Stayed 3 nights in May 2024

10/10 Excellent

abdallah, santa clara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great
Stayed 1 night in May 2024

10/10 Excellent

Anica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Haissam, Beirut

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything
Stayed 3 nights in Feb 2024

10/10 Excellent

Haissam, Beirut

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Feb 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service from all levels of staff. Because this was our second stay, they sent us a bowl of fruit and a Thankyou card. The rooftop bar and restaurant was lovely.
Stayed 1 night in Feb 2024

10/10 Excellent

TAHA

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2023

10/10 Excellent

Nudrat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Jeries

Stayed 8 nights in Dec 2023

8/10 Good

Dharma

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Check in process was very bad. Slow, unfriendly. Room was great and location also v good. Check out was also very good. Pity about the check in.
Stayed 1 night in Dec 2023

6/10 Okay

Christina

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful but my least favourite hotel on trip
It’s a wonderfully presented hotel but in a really boring part of town, also not very walkable in the immediate vicinity, which I usually like to do to explore. In hindsight it’s probably a business trip type hotel. I was also disappointed in service one of the days I stayed, a lady loudly disclosed my room number in the breakfast hall (which I didn’t appreciate for my privacy) and made a fuss while I was in the middle of eating saying breakfast wasn’t included, which it actually was. Even if it wasn’t included it was a silly thing to make a fuss over as if I was going to run away and not pay or couldn’t afford it, which is a rude assumption when I would have happily paid when settling my bill on checkout if it wasn’t included, which it was. Aside from this the staff were generally nice but the breakfast incident left a bad impression and seemed unprofessional. Especially when comparing to some other amazing hotels I’ve stayed in on this trip, this stay fell short of my expectations of Fairmont hotels I’ve enjoyed in other cities.
Stayed 2 nights in Dec 2023

10/10 Excellent

NASER, Richardson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and very clean and friendly staff
Stayed 1 night in Dec 2023

4/10 Poor

Hiba

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
I booked a Fairmont expecting to get the fairmont experience, unfortunately that was not the case and I am surprised! I got a room with hair in the bathroom, no tissues, missing amenities and torn bath towels and torn sheets! I made a booking with the salon only to be informed it wasn’t confirmed! Similar situation with the Spa! Staff were not so friendly and barely managed to smile! Booked dinner for a special occasion, nothing was mentioned or celebrated as requested! Very surprised and very disappointed with the whole experience! Oh, not to forget, every night my room key would not work and I would have to go again to reception to get it reactivated! Seriously disappointed!
Stayed 4 nights in Dec 2023

10/10 Excellent

mohamad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with good facilities
Stayed 3 nights in Dec 2023