Costa Cruises Cancelation Policy
Guests who are booked through a Travel Agent must contact their Agent if they wish to cancel. Cancellation charges, per person, will be assessed based on when cancellation notices are received by Costa. Please see below.
Note: Percentage amounts are based on total cruise fare (excluding government fees and taxes).
Days to departure | Refundability | Basic Value Categories | Costa Comfort Categories (Classic, Premium and Deluxe) |
---|---|---|---|
14 days prior to day of departure | Non-refundable | 100% of cruise fare | 100% of cruise fare |
29 to 15 days prior to day of departure | Partially refundable | 75% of cruise fare | 75% of cruise fare |
56 to 30 days prior to day of departure | Partially refundable | 50% of cruise fare | 50% of cruise fare |
89 to 57 days prior to day of departure | Partially refundable | 25% of cruise fare | II Deposit Amount ($250pp Caribbean, $400pp other itineraries) |
90 days or more prior to departure | Partially refundable | 15% of cruise fare | - |
*A change from Basic to Comfort constitutes a cancellation and is a new booking.
World Cruises and Segments thereof:
Days to Departure | Refundability | World Cruises and Segments thereof |
---|---|---|
29 days prior- day of departure | Non-refundable | 100% of cruise fare |
44 to 30 days prior to departure | Partially refundable | 75% of cruise fare |
56 to 45 days prior to departure | Partially refundable | 50% of cruise fare |
89 to 57 days prior to departure | Partially refundable | 25% of cruise fare |
90 days or more prior to departure | Partially refundable | 15% of cruise fare (full deposit amount) |
If the Guest for any reason does not present himself or herself on the sailing date or interrupts a voyage that has already started, the Guest shall not be entitled to any refund.