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Da Cheng Shanshui Hotel

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Da Cheng Shanshui Hotel

Exterior
Deluxe Suite | Living area | LCD TV
Deluxe Room | Living area | LCD TV
Lobby
Lobby

Reviews

6.6 out of 10

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included

Explore the area

Map
Dayong West Road, Yongding District, Zhangjiajie, Hunan, 427000
  • Zhangjiajie National Forest Park
    6 min drive
  • Puguang Temple
    7 min drive
  • Great Gate at Tianmen Mountain
    7 min drive
  • Zhangjiajie (DYG)
    12 min drive

Room options

View all photos for Executive Room

Executive Room | Living area | LCD TV

Executive Room

  • 431 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite

Deluxe Suite | Living area | LCD TV

Deluxe Suite

  • 646 sq ft
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room | Living area | LCD TV

Superior Room

  • 431 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Suite

Executive Suite | Living area | LCD TV

Executive Suite

  • 883 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Living area | LCD TV

Deluxe Room

  • 538 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Zhangjiajie

With a stay at Da Cheng Shanshui Hotel, you'll be centrally located in Zhangjiajie, within a 10-minute drive of Zhangjiajie National Forest Park and Puguang Temple. .This luxury hotel is 4.6 mi (7.4 km) from Great Gate at Tianmen Mountain and 4.6 mi (7.4 km) from Bailong Elevator.

What's nearby

  • Zhangjiajie National Forest Park - 6 min drive - 3.4 miles
  • Great Gate at Tianmen Mountain - 7 min drive - 4.7 miles
  • Tianmen Mountain Cable Car - 20 min drive - 7.9 miles
  • Tianmen Mountain - 34 min drive - 11.5 miles
  • Tianmen Mountain of Zhangjiajie - 34 min drive - 11.6 miles

Getting around

  • Zhangjiajie (DYG) - 12 min drive

Restaurants

  • ‪年华现场 - ‬4 min drive
  • ‪巢吧 - ‬4 min drive
  • ‪茶之语 - ‬10 min walk
  • ‪湘西老酒坊 - ‬3 min drive
  • ‪香江酒店 - ‬8 min walk

About this property

Da Cheng Shanshui Hotel

Luxury hotel with 3 restaurants connected to the convention center in Zhangjiajie
Da Cheng Shanshui Hotel offers 657 air-conditioned accommodations with minibars and safes. Pillowtop beds feature down comforters and premium bedding. LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 657 air-conditioned rooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries.
Don't miss out on the many recreational opportunities, including a nightclub, an indoor pool, and a sauna. Additional features at this Art Deco hotel include concierge services, gift shops/newsstands, and wedding services.
Grab a bite to eat at one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Zhangjiajie? This hotel has 13293 square feet (1235 square meters) of space consisting of a conference center and meeting rooms.
Da Cheng Shanshui Hotel has 3 restaurants on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: High-speed internet

Parking and transportation

  • Limo/town car service
  • Free extended parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Fitness classes
  • Gym
  • Indoor pool
  • Nightclub
  • Racquetball/squash
  • Sauna
  • Shopping
  • Tennis
  • Tennis lessons
  • Yoga classes

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (13,293 square feet of space)
  • Meeting rooms

Accessibility

  • Elevator

More

  • 21 floors
  • 4 buildings
  • Art Deco architecture
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-out

Check-out before 1 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 200.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: CNY 200.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Da Cheng
Da Cheng Shanshui
Da Cheng Shanshui Hotel
Da Cheng Shanshui Hotel Zhangjiajie
Da Cheng Shanshui Zhangjiajie
Da Cheng Shanshui Hotel Hotel
Da Cheng Shanshui Hotel Zhangjiajie
Da Cheng Shanshui Hotel Hotel Zhangjiajie

Reviews

6.6
Rating 10 - Excellent. 3 out of 23 reviews" "
Rating 8 - Good. 8 out of 23 reviews" "
Rating 6 - Okay. 7 out of 23 reviews" "
Rating 4 - Poor. 3 out of 23 reviews" "
Rating 2 - Terrible. 2 out of 23 reviews" "

7.0/10

Cleanliness

6.6/10

Staff & service

6.4/10

Property conditions & facilities

Reviews

6/10 Okay

jesse, westminster, md

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Nice staff, subpar facilities
The staff was friendly and polite; however, the room was not the cleanest nor the most comfortable. The carpet was pretty stained up and the bathroom only had 1/4 a roll of toliet paper. The toliet paper, I might add, was not refilled so we were on our own for that. The restaurants and breakfast were pretty bad as well. The hotel is no more than a 2.5-3 star

2/10 Terrible

Omar C, Argentina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Try to avoid this hotel. It is not more than 2 stars
The hotel looks great outside. But: Everything worked bad. The service was horrible.. The check in delay almost 50 minutes.

6/10 Okay

Rosaura, China

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 km away from airport
Too crowed on weekends, you see only Chinese. Only one guy speaks english. The smell of the bathroom in my room was bad. Price a little high for what you get.

8/10 Good

Max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient & clean & relatively new
Traveling in 3 person, request for an extra bed with breakfast, room size is good enough for that, roof to floor window is nice, overlooking Tianmen mountain. Located at the roundabout with one road lead to airport, one lead to the cablecar station & train station nearby & the other go to the city/walking street. Breakfast is Chinese food mostly, with some Korean dishes which is ok with me. Overall, value for the money

2/10 Terrible

jeremy, northampton

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Only for the brave
Do not stay unless you either speak Chinese or have your guide to hand. As the only restaurant does not have a menu but relies upon you choosing the food from counter and them telling them how you would like it cooked (the food was very good and great value) The breakfast room, I can only described as madness, we gave up. The bed was like sleeping on the floor

4/10 Poor

Barbara

Disliked: Property conditions & facilities, room comfort
Shabby
Not for foreign travelers. The front desk still uses fax for reservations and hadn't received our booking because their business desk was closed for two days due to a holiday weekend closure. It took an hour for us to convince them we would not use our credit card to make a 'deposit' so we could use the rooms. The toilet in one room reeked of an awful smell. The furniture is worn out and stained. The breakfast only has eggs and toast as options for foreign travelers and the 'gourmet' restaurant is a misnomer. This is a 3 star property at best.

8/10 Good

Tal

Liked: Cleanliness, staff & service

8/10 Good

Foo, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to Tienmen Shan.
The receptionists are friendly and helpful but a bit slow during check in. We booked online for one night but decided to stay on for another night. Overall, a nice hotel.

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Hotel Mis-management
Hotel is overcrowded, especially for breakfast. Stayed for 6 nights, and had 5 disappointing breakfast.Tables were dirty, and the restaurant is like a mad house during early peak. Had not have new disposable sleepers for 6 nights. Carpets were dirty. In my opinion, business too good, that they had neglected basic care of hotel guest. But I got a good driver from the hotel that we booked for our whole trip.

8/10 Good

KYB

Liked: Cleanliness, staff & service, room comfort
Recomment this hotel

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Great place to rest after a day of exploring Zhangjiajie!

8/10 Good

Zazoo, Canada

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I would recommend, but...
No English staff at night...only few during the day. I had the feeling that staff at the reception was serving the Chinese customers instead of the Foreigners, even if they were first in line...very disappointing. They did not took my Credit Card (Master Card) for my room deposit, I had to give them cash (RMB).

10/10 Excellent

Dave & Kou Rui, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tianmen Mountain visit- WOW
Airport is only 2 kms from airport, taxi will try to rip you off. We bartered and got it for 30 yuan. The town is fairly small and right at the base of the mountain. Please visit the mountain and night play. Sensational....... One of Chinas BEST attractions. We walked from motel to cable car. You can see it from motel window. Wait at cablecar counter a local will sell you mountain tickets,insurance,night show for 410 yuan.per person. Hint....get there before 11a.m as afternoon crowds are hectic.Cablecar is out of this world. Night show is world class, taxi driver ill take you there and back for 50 yuan. Mountain cablecar ride is safe but not for faint hearted. At mountain top another chairlift to temple. Chairlift cost 40 yuan return, well worth it the temple has 5 temples. stunning...Take the cablecar back down halfway and a free bus will take you to heavens gate. Bus ride is breathtaking. Heavens gate to me was better than the great wall......Chinas hidden secret. Walking access is quite easy. We had pram and still ok. Left pram at mountain top office. Motel is excellent. Breakfast good......The highlight is the hotels evening food street. Eat like a king for very cheap, Free wifi in lobby lounge. Rooms are huge. Also has small milkbar seven eleven in lobby.The hotel has embodied what a tourist hotel should be. We will go back again and spend much longer. Loved it.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
C’est un bon hotel, ils changes les serviettes brosse a dent a chaque jour. Les bouteilles d’eau sont gratuit.

6/10 Okay

Mailing, 台灣台北

Disliked: Cleanliness
景區算不錯了
4星來說 應該可以 價位便宜

8/10 Good

Kai Ming

Liked: Cleanliness

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room and service is nice
the room is nice, quite clean. The Chinese restaurant serves nice dinner too. However, breakfast served in the Western restaurant doesn't look hygienic enough.

10/10 Excellent

Kristian, Örebro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ett hotell som levererar!
Detta hotell var över förväntningarna! Kan verkligen rekommendera det till alla! Cool lobby och fräscha rum! Plus och minus: + Stora rymliga rum + Bra personal som kan engelska + Nära till bergen + En hel våning med bara massa karaoke rum som man kan hyra. Ingår även dricka! + Fräscht! -Food court, känns tattigt då allt annat är så fint. Har inga västerländska alternativ heller. - Frukosten var ingen höjdare, maten hade ganska låg standard. Men KFC och Mc donalds fanns som tur var! Kommer jag någonsin dit igen kommer jag välja detta hotell igen!

6/10 Okay

Verified traveler

공항에서 택시타고 5분안에 도착
위치는 공항과 가깝고, 천문산 케이블웨이와도 가까움, 그러나 친절한 느낌을 전혀 받지 못함..그냥 그랬음.

4/10 Poor

Nicolas D., Luxembourg

Disliked: Cleanliness, staff & service, property conditions & facilities
Un peu décevant
Cet hôtel se trouve à 3 km de l'aéroport et 1 km du téléphérique qui monte vers le temple de Tianmen, mais deux heures de routes de la célèbre fôret d'Avatar. Cependant le personnel parle peu ou pas anglais ce qui nous a un peu surpris pour une hôtel "international" et la moquette de la chambre était parsemée de brûlure de cigarettes. Sinon la chambre est maintenue propre.

6/10 Okay

H, Beijing

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Most likely "best" city Hotel in Zhangjiajie
The hotel has obviously seen better times in the past - needs renovation works in many areas. The front desk personal and staff in the restaurants are incapable to speak one single word English. The so called "international" restaurant is normally closed/lights out; only if foreigners are coming they prepare some desks. The "international" menue is an illusion, most meals from the card are not available, what is available is made from a cook who never has learned to prepare international food. In our visit the hotel was mainly filled with bus package tour tourist of lowest thinkable educational level, the hotel staff has hard times to clean the breakfast room afterwards.....we were the only foreigners in this hotel at that time. The hotel has no pool. The city center of Zhangjiajie is only a 300 m foot walk away but in preparation for to be demolished completely; the old quarters are with faceless appearance and not worth to be visited. As well the rope way (cable car) base station for Tianmen Mountains is only in a foot walk distance from the hotel, early appearance there is required, later in the morning waiting time can be > 3 hours...... The hotel has a small shop inside with partly interesting stuff. The hotel has a nice view either to the river or even better to the Tianmen mountain side, but in our visit the whole time thick smog filled the valley with very short range of visibility. Especially the twin bed standard rooms are very complete and spacious, recommenda

4/10 Poor

sm lai

Disliked: Staff & service, property conditions & facilities
離景點甚遠，附近沒有購物地方。
我們住豪華房清潔及空間還可以，但服務則甚差，check - in 及 check -out 用了45分鐘，職員不熟悉運作，要不斷問senior 。信用卡過數機壞。煩擾！

6/10 Okay

Verified traveler

地方にしては良い
深夜23:00過ぎの到着便でしたが、空港までアウディーで迎えに来てくれました。 これはほんと助かりました。 何人かのスタッフと話しましたが、フロント含め英語がまったく通じませんでした。 ホテル前のタクシーはボッタクリです。これは交渉するしかないと思いました。 武稜源、森林公園と張家界を行き来するバスがホテル前を通るので、 ホテル近くで乗り降りすることができます。