Skip to main content
Beginning of main content
 Zermatt •1 Room
 Zermatt • 1 Room
Book online or call 1-844-709-7928 Phone Number

Hotel Metropol & Spa

4.0 out of 5.0
Matterstrasse 9, Zermatt, VS 1-844-700-1007
CheapTickets Verified Reviews
View all 0 verified reviews
Breakfast
Wifi
Laundry
Smoke Free
Babysitting
More
Room type Options Nightly price Book
Photo of room
Standard Double Room
205 square feet
2 Large Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Photo of room
Junior Suite, Mountain View (Matterhorn)
269 square feet
1 Queen Bed
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Photo of room
Superior Double Room, Mountain View (Matterhorn)
269 square feet
1 Double Bed
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Photo of room
Superior Double Room Single Use, Mountain View (Matterhorn)
269 square feet
1 Twin Bed
Room sleeps 1 guest
Select dates to see price
Photo of room
Economy Suite, 1 Queen Bed
269 square feet
1 Queen Bed
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Photo of room
Economy Twin Room
205 square feet
2 Large Twin Beds
Room sleeps 2 guests
Select dates to see price
Photo of room
Standard Single Room
129 square feet
1 Twin Bed
Room sleeps 1 guest
Select dates to see price

Get an overview of this hotel
Family-friendly hotel with a full-service spa and free breakfast

Popular property highlights

Breakfast included
Free WiFi
Laundry facilities
Smoke-free property
Babysitting or childcare (surcharge)

When you stay at Hotel Metropol & Spa in Zermatt, you'll be near ski lifts, just steps from Zermatt-Matterhorn Ski Paradise and 3 minutes by foot from Zermatt–Sunnegga Funicular. This family-friendly hotel is 0.1 mi (0.1 km) from Zermatt - Furi and 0.1 mi (0.1 km) from Zermatt Visitor Center.

Make yourself at home in one of the 22 guestrooms featuring refrigerators and minibars. LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as an indoor pool, a spa tub, and a sauna. Additional features at this hotel include complimentary wireless internet access, babysitting (surcharge), and ski storage.

Enjoy local cuisine at Mountain View, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). A complimentary buffet breakfast is served daily from 7:30 AM to 10 AM.

Featured amenities include a computer station, complimentary newspapers in the lobby, and multilingual staff. A train station pick-up service is provided at no charge.

Languages Spoken

  • English

Show all languages

Hotel Metropol & Spa

Matterstrasse 9, Zermatt, VS 3920

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Hotel Metropol & Spa features an indoor pool and a spa tub. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This family-friendly hotel also offers a fitness center, a sauna, and spa services.

Hotel Metropol & Spa is a smoke-free property.

  • Library
  • Daily
  • Number of indoor pools - 1
  • Number of hot tubs - 1
  • Elevator
  • Fitness facilities
  • Number of bars/lounges - 1
  • Full-service spa
  • Front desk (limited hours)
  • Free breakfast
  • Spa treatment room(s)
  • Steam room
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Computer station
  • Safe-deposit box at front desk
  • Spa services on site
  • Ski storage
  • Terrace
  • Luggage storage
  • Wheelchair accessible – no
  • Free buffet breakfast
  • Number of restaurants - 1
  • Free train station pickup
  • Laundry facilities
  • Total number of rooms - 22
  • Number of floors - 4
  • Number of buildings/towers - 1
  • Garden
  • Multilingual staff
  • Fireplace in lobby
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Spanish
  • Portuguese

Room Amenities

Hotel Metropol & Spa offers 22 accommodations with minibars and safes. A pillow menu is available. LCD televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

  • Room service (limited hours)
  • Refrigerator
  • Minibar
  • Daily housekeeping
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Desk
  • Turndown service
  • Slippers
  • Shower/tub combination
  • Cable TV service
  • Free WiFi
  • Pillow menu
  • LCD TV
  • Connecting/adjoining rooms available
  • Heating
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Closed captioned TV
  • Lever door handles

Where to Eat

A complimentary buffet breakfast is served each morning between 7:30 AM and 10 AM.

Mountain View - This restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Things to Do

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 10 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Playground on site
  • Sledding nearby
  • Bicycle rentals nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby

Spa Services

METROPOL SPA has massage/treatment rooms. Services include sports massages and massages. The spa is equipped with a sauna, a spa tub, and a steam room. Children under 10 years old are not allowed in the spa without adult supervision.

  • Sports massage
  • Sauna in spa
  • Hot tub in spa
  • Steam room in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Stair-free path to entrance
  • Handrails in stairways

Hotel Policies

Check-in

Check-in time starts at 1:00 PM

Check-in time ends at 10:00 PM

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 120.0 per night.

Pet Policy

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts major credit cards, Visa, Mastercard, Eurocard, and cash.

Front desk opens daily at 7:00 AM

Front desk closes daily at 10 PM

Guest accommodation is not sealed after cleaning

Staff temperature checks are not conducted regularly

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Mobile key entry is not available

Debit cards not accepted

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Children stay free

Service animals not allowed

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CHF 120.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hotel Metropol Zermatt
  • Metropol Zermatt
  • Metropol Hotel Zermatt
  • Hotel Metropol & Spa Hotel
  • Hotel Metropol & Spa Zermatt
  • Hotel Metropol & Spa Hotel Zermatt

We should mention

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Children stay free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Sorry, we seem to have had an issue loading our review content. Try again?