Sansatei Genbukan

2.5 star property

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January 2025

Photo gallery for Sansatei Genbukan

Spa
Lobby
In-room dining
Garden
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Spa
  • Breakfast available
  • Air conditioning
  • Housekeeping
  • Parking included
  • Business services

Explore the area

Map
30 Higashiura, Togattaonsen, Zao, Miyagi, 989-0916
  • Togatta Onsen
    1 min walk
  • 大本豆腐店
    1 min walk
  • Shiroishizao Station
    21 min drive
  • Sendai (SDJ)
    39 min drive

Room options

Japanese Style Room GENBU

  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

About the neighborhood

Zao

When you stay at Sansatei Genbukan in Zao, you'll be 8.8 mi (14.1 km) from Zao Fox Village. .This spa ryokan is 27.6 mi (44.4 km) from Zao Hot Springs Ski Resort and 0.1 mi (0.1 km) from Togatta Onsen.

What's nearby

  • Togatta Onsen - 1 min walk
  • Sumikawa Snow Park - 12 min drive
  • Zao Fox Village - 15 min drive
  • Mt. Zao - 17 min drive
  • Zao Hot Springs Ski Resort - 43 min drive

Getting around

  • Shiroishizao Station - 21 min drive
  • Sendai Airport (SDJ) - 39 min drive

Restaurants

  • ‪割烹会席料理まほろば - ‬11 min walk
  • ‪ZAO BOO - ‬4 min walk
  • ‪808.mini - ‬2 min walk
  • ‪中華亭分店 - ‬3 min drive
  • ‪蔵王そば新楽 - ‬3 min walk

About this property

Sansatei Genbukan

Ryokan with a full-service spa, in the vicinity of Zao Fox Village
Sansatei Genbukan offers 20 air-conditioned accommodations with safes and slippers. Flat-screen televisions are featured in guestrooms. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include massages. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 11:00 AM to 8:30 AM. There are hot springs on site.

Make yourself at home in one of the 20 air-conditioned rooms featuring refrigerators and flat-screen televisions. Bathrooms have complimentary toiletries and slippers. Conveniences include safes, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages. If you're looking for recreational opportunities, you'll find hot springs and karaoke.
Buffet breakfasts are available daily from 7 AM to 9 AM for a fee.
Featured amenities include luggage storage, a safe deposit box at the front desk, and an elevator. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 9 AM.

Languages

Japanese

Property amenities

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 1,650 for adults and JPY 1,650 for children

Things to do

  • Full-service spa
  • Hot springs
  • Karaoke

Family friendly

  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden

Full-service spa

  • Hot springs
  • Massage
  • Public bath open from 11:00 AM - 8:30 AM
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 7 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 1650 for adults and JPY 1650 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children age 0-3 for items such as extra bedding and meals.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Sansatei Genbukan Inn Zao
Sansatei Genbukan Inn
Sansatei Genbukan Zao
Sansatei Genbukan Zao
Sansatei Genbukan Ryokan
Sansatei Genbukan Ryokan Zao

Sansatei Genbukan Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 15 out of 32 reviews" "
Rating 8 - Good. 8 out of 32 reviews" "
Rating 6 - Okay. 8 out of 32 reviews" "
Rating 4 - Poor. 1 out of 32 reviews" "
Rating 2 - Terrible. 0 out of 32 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was courteous and the hotel was in a nice location. The bath was very nice. The advertisement said we would have a buffet breakfast but instead they served us breakfast in the room next door to us - which was beautiful and very nice. However we had the choice of 7:30 am or an 8 am breakfast, so if you want to sleep later don't order breakfast. My husband needed to stay until 12 noon for an online meeting, but check-out time is 10 am. They charged us 3000 yen to stay an two extra hours - which I thought was too much money and a little ungracious of them.
Stayed 1 night in Jul 2021

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value, great location.
Excellent value, great location.
Stayed 1 night in Jan 2018

6/10 Okay

HARUYUKI

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
硫酸塩泉の温泉
平日でしたので訪問客はまばらでした。設備は多少古いが清潔で豪華。温泉は硫酸塩泉で、茶褐色の少し熱めのお湯。妻は気に入ったようです。
Stayed 1 night in Jul 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
古いですが、古いなりの良さがあります。 風呂が付いた部屋にグレードアップして頂きました。 小さい子供が居たので、本当に助かりました。
Stayed 1 night in Aug 2020

8/10 Good

Hakbu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
夕ご飯に困る
お部屋にシャワーが無いのが残念でした。また、ご飯を食べるところも無く、夕食はカップラーメンで済ませました。簡単でも良いので下さい何かあったらと思いました。
Stayed 1 night in Aug 2020

10/10 Excellent

miki

Stayed 1 night in Jul 2020

8/10 Good

Amber

Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020

10/10 Excellent

Yuko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
River view from the room was awesome. Evertything was perfect. Beautiful hotel and onzen was also good.
Stayed 2 nights in Dec 2019

10/10 Excellent

Winson

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
設施新,員工有禮貌。價格合理。整體令人滿意。溫泉不錯,設施新淨,溫泉外有自動售賣機買牛奶,最喜歡是溫泉很 瓶凍牛奶,現在不是太多旅館有牛奶買。
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
かなり安いにもかかわらず、部屋はきれいでかつ喫煙もできて良かった
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Staff & service, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

HIROMI

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2019

6/10 Okay

ha, 山形

Liked: Cleanliness, staff & service
川沿いで広い部屋だった。敷き布団が、薄いのがきになる。 近くのご飯やさんの情報がもう少しあったら良かったのに。
Stayed 1 night in Oct 2019

10/10 Excellent

小狐狸

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
很體貼的旅館 很多小地方都有展現其細心之處 是下次來藏王還會再選擇入住的地方
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveler

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
+Good service. Sufficient parking spaces available. Good spacious room with nice river view. Nice outdoor & Indoor Public Onsen. - Unpleasant smell from the restroom in our room.
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
お部屋は年代を感じられましたが、旅館スタッフの感じがとても良くて、お風呂もお部屋の広さや景色も良かったです。 激安価格の宿泊だったので、旧館ということもあり畳が疲れてたりトイレが昔のタイプなので狭いです。お部屋のお掃除ももう少し丁寧にして頂きたかった点がちょっと残念かな。 新館はHPで紹介されているようなステキなお部屋だったのではないかな、と思います。 家族での宿泊で、小さすぎるトイレやお部屋からの景色やお風呂など、子供達にとってどれも楽しい思い出になりましたよ。 近場のこけし館ではこけし作りをしているおじいさんにホッコリしてきました。 お天気が雨でお散歩できませんでしたが、旅館周辺のお散歩は気持ち良さそうでした。
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Cleanliness
設備が古い為か、衛生面が少し気になる
温泉はとても快適だったが、部屋の水道の水が濁っていたり、そもそも水道の出が悪かったり、トイレの臭気が強いなど、設備の古さのせいか、所々で残念に思う点があった。
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018