Bitterly disappointed with the condition of the room on arrival especially as it was the end of a lovely day to celebrate a birthday. The room was freezing, radiator not working, there was an oil radiator but it was ineffective. The room was very tired & unwelcoming, dusty, old broken furniture, stained carpet, tiny tv for the size of the room. The bathroom was ancient, dead bugs all over the blind, cob webs all over the shower head, fortunately I don’t suffer with arachnophobia. The loo was dirty, stained & generally unpleasant. The staff were very nice & yes we could have complained there & then but on a Sat eve you wouldn’t get a decorator, plumber & deep clean I suspect.