Hilton York

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton York

Meeting facility
Deluxe Room, 1 Double Bed, Balcony (Tower View) | Premium bedding, in-room safe, desk, iron/ironing board
Front of property
Exterior
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast available
  • Restaurant
  • Bar
    Bar
  • Gym
    Gym
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
1 Tower Street, York, England, YO1 9WD
  • Jorvik Viking Centre
    2 min walk
  • York City Walls
    2 min walk
  • Clifford's Tower
    2 min walk
  • Leeds (LBA-Leeds Bradford)
    56 min drive

Room options

Suite, 1 Double Bed

  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed

Family Room, 1 Double Bed

  • 151 sq ft
  • Sleeps 3
  • 1 Double Bed

Triple Room (One Double Bed and One Single Bed)

  • 151 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Room, 2 Twin Beds

  • 151 sq ft
  • Sleeps 2
  • 2 Twin Beds

Room, 2 Double Beds

  • 151 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 Double Bed (Tower View)

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

Room, 1 Double Bed

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 1 Double Bed, Balcony (Tower View)

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

Room, 1 Double Bed, Accessible (Alii)

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 1 King Bed (Tower View)

  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

York

With a stay at Hilton York in York (City Centre), you'll be steps from York City Walls and 4 minutes by foot from Shambles. .This hotel is 0.5 mi (0.9 km) from York Minster and 1.3 mi (2.1 km) from University of York.

What's nearby

  • Jorvik Viking Centre - 2 min walk - 0.1 miles
  • York City Walls - 2 min walk - 0.1 miles
  • Shambles - 4 min walk - 0.3 miles
  • York Christmas Market - 5 min walk - 0.3 miles
  • York Minster - 11 min walk - 0.6 miles

Getting around

  • York Station - 13 min walk
  • Leeds (LBA-Leeds Bradford) - 56 min drive

Restaurants

  • ‪The Red Lion - ‬3 min walk
  • ‪Piccadilly Tap - ‬4 min walk
  • ‪Cresci Pizzeria - ‬4 min walk
  • ‪Drift-In - ‬3 min walk
  • ‪Caffè Nero - ‬3 min walk

About this property

Hilton York

Hotel with a fitness center, steps from York City Walls
Hilton York offers 131 accommodations with laptop-compatible safes and safes. Beds feature premium bedding. Smart televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This York hotel provides wired and wireless Internet access for a surcharge. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 131 guestrooms featuring Smart televisions. 40-inch flat-screen televisions are provided, and wired and wireless internet access is available for a surcharge. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a fitness center, or other amenities including wireless internet access (surcharge) and concierge services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in York? This hotel has 4331 square feet (402 square meters) of space consisting of conference space and 8 meeting rooms. Self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Hilton York has a restaurant on site.
Towers Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 14.99); wired internet (surcharge)
  • Available in some public areas: WiFi (GBP 14.99)

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (GBP 30 per day)
  • Limited onsite parking

Food and drink

  • Daily English breakfast available 7:00 AM to 10:00 AM for a fee: GBP 19.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Towers Restaurant

Things to do

  • Gym

Family friendly

  • Free crib

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4,331 square feet of conference space
  • 8 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (27 inches high)
  • Grab bar near toilet (27 inches high)
  • Handrails in stairways (38 inches high)
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (28 inches high)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (29 inches high)
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch smart TV

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 19.95 per person
  • Fee for in-room wireless internet: GBP 14.99 (rates may vary)
  • Fee for in-room wired internet: GBP 14.99 (rates may vary)
  • Fee for wireless internet in public areas: GBP 14.99 (rates may vary)
  • Covered self parking fee: GBP 30.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton York Hotel
Hilton Hotel York
Hilton York
York Hilton
Hilton International York
York Hilton International
Hilton York Hotel York
Hilton York York
Hilton York Hotel
Hilton York Hotel York

Hilton York Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 442 out of 1002 reviews" "
Rating 8 - Good. 298 out of 1002 reviews" "
Rating 6 - Okay. 151 out of 1002 reviews" "
Rating 4 - Poor. 71 out of 1002 reviews" "
Rating 2 - Terrible. 40 out of 1002 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Dominic

Stayed 2 nights in Aug 2024

8/10 Good

Carl

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a great location close to the city centre. The bar and staff in the dining room were very helpful, friendly and made you feel welcome.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mary

Stayed 1 night in Aug 2024

8/10 Good

Winslade

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were advised to arrive early to be sure valet parking was available which we did and we were successful. Unfortunately we then had to wait 5 hours for our room to be ready. Other than this we had a great 4 days.
Stayed 2 nights in Aug 2024

4/10 Poor

Christy

Liked: Cleanliness
Disliked: Property conditions & facilities
Room 226 Lamp broken- reported straight away but not fixed Rail in bathroom (holding shower curtain) dodgy-screw loose Hairs in bath Shabby & needs updating Room far too hot Room far too small for family of 4 Bathroom small Paid over £200 with parking and expect better room
Stayed 1 night in Aug 2024

4/10 Poor

Mike

Traveled with family
Disliked: Property conditions & facilities, room comfort
York
while the staff were helpful at check in it was all so inefficient, could have been much smoother we felt...i guess just busy! room was tiny, AC control but NO functioning AC in our side of the building the other side had no AC at all....room cleaners knocked first at 0800!! on a two day stay!...
Stayed 1 night in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Breakfast and staff friendliness
Stayed 1 night in Aug 2024

10/10 Excellent

Sandra, Bensalem

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, excellent restaurant and service.
Stayed 1 night in Aug 2024

6/10 Okay

Prashant, Stanmore

Traveled with partner
Liked: Cleanliness
Great location, great location, great location. Well done too for offering parking at relatively good rates. The staff were polite but not very attentive or friendly. The furniture was adequate with quality below par for the cupboards with doors that stuck. Sounds proofing was poor in the room and there was no fridge.
Stayed 2 nights in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for a visit to York
This hotel is in prime place in front of Clifford Tower so ideal for exploring York. Good service from the staff there. Breakfast included which was great. Only problem is that the air conditioning was broken on the hottest day of the year so far. There was a fan provided but not as comfortable at night.
Stayed 1 night in Jul 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

wendy

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Aug 2024

8/10 Good

craig

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Disappointing
Bar staff great reception very slow don’t really know what they doing ! Tried to get water from bar and reception both nights and there WAS NO Water , also NO AC the rooms were very hot and sweaty
Stayed 2 nights in Jul 2024

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately, the rooms were extremely hot even though it was quite cool outside, especially in the evening. Therefore it was difficult to sleep even with the window open.
Stayed 4 nights in Jul 2024

8/10 Good

James

Stayed 2 nights in Jul 2024

6/10 Okay

Thom

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very old fashioned hotel. No air-conditioning.
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in York
Great location! Excellent breakfast. Convenient parking
Stayed 2 nights in Jul 2024

2/10 Terrible

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
I paid a fortune for one night for my girlfriend’s birthday, and l was given a disabled room! Thanks! Very expensive and very disappointing!
Stayed 1 night in Jul 2024

6/10 Okay

Nigel

Traveled with group
Disliked: Property conditions & facilities, room comfort
Poor hotel , Dated , needs
Stayed 1 night in Jul 2024

10/10 Excellent

Kwok Cheung John

Stayed 2 nights in Jul 2024

6/10 Okay

Jonathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Expected better from a Hilton
Decent enough room, but the air-conditioning didn’t work. It switched on but no cold air came out of it. Had to try and sleep with a tiny desktop fan next to the bed in sweltering overnight heat. Needless to say, didn’t get much sleep as it was too uncomfortable. Mentioned it when checking out, and was told all the A/C units in the hotel were not working. Find that hard to believe, frankly. No mention of any partial refund due to basic amenities not working. Only interested in charging me for breakfast and parking. Because it’s all about the money. They also had issues printing my invoice. Very inconvenient having to leave without one. Probably wouldn’t stay here again. Fully expecting Hotels.com to censor my review as it doesn’t favour the hotel.
Stayed 1 night in Jul 2024

4/10 Poor

Craig

Stayed 3 nights in Jul 2024

8/10 Good

John

Stayed 1 night in Jul 2024

8/10 Good

Teresa, Dorval

Liked: Property conditions & facilities
Great location and lovely staff
Stayed 1 night in Jul 2024