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InterContinental Yokohama Grand, an IHG Hotel

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for InterContinental Yokohama Grand, an IHG Hotel

Exterior
City view
Lobby
Water view
Spa tub, body treatments, aromatherapy, body wraps, body scrubs

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Gym

Explore the area

Map
1-1-1 Minatomirai, Nishi-Ku, Yokohama, Kanagawa-ken, 200-8522
  • Yokohama Minato Mirai Hall
    2 min walk
  • Yokohama Cosmo World
    4 min walk
  • Cupnoodles Museum
    4 min walk
  • Tokyo (HND-Haneda)
    29 min drive

Room options

View all photos for Classic Room, 1 King Bed, Harbor View (High Floor)

Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed, Harbor View (High Floor)

  • 320 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Harbor View (High Floor)

Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Harbor View (High Floor)

  • 391 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Harbor View (Walk-In Shower)

Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Harbor View (Walk-In Shower)

  • 409 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Accessible

Room, 2 Twin Beds, Accessible | Minibar, in-room safe, desk, laptop workspace

Room, 2 Twin Beds, Accessible

  • 279 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed, Harbor View (High Floor)

Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Harbor View (High Floor)

  • 391 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds, City View (High Floor)

Minibar, in-room safe, desk, laptop workspace

Premium Room, 2 Twin Beds, City View (High Floor)

  • 391 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds, City View (Walk-In Shower)

Combined shower/tub, rainfall showerhead, free toiletries, hair dryer

Premium Room, 2 Twin Beds, City View (Walk-In Shower)

  • 391 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed, City View

Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, City View

  • 320 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds, City View

Premium Room, 2 Twin Beds, City View | Minibar, in-room safe, desk, laptop workspace

Premium Room, 2 Twin Beds, City View

  • 409 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room

Minibar, in-room safe, desk, laptop workspace

Premium Room

  • 409 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room (Upgraded)

Minibar, in-room safe, desk, laptop workspace

Premium Room (Upgraded)

  • Sleeps 2
  • 1 Twin Bed

View all photos for Room (Cosy)

Minibar, in-room safe, desk, laptop workspace

Room (Cosy)

  • 279 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed, City View

Classic Room, 1 King Bed, City View | Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed, City View

  • 320 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (View)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (View)

  • 890 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, City View (High Floor)

Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, City View (High Floor)

  • 391 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Club Lounge Access, Harbor View

Room, 2 Twin Beds, Club Lounge Access, Harbor View | Minibar, in-room safe, desk, laptop workspace

Room, 2 Twin Beds, Club Lounge Access, Harbor View

  • 391 sq ft
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed, City View (High Floor)

Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed, City View (High Floor)

  • 320 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds, Harbor View (High Floor)

Premium Room, 2 Twin Beds, Harbor View (High Floor) | Minibar, in-room safe, desk, laptop workspace

Premium Room, 2 Twin Beds, Harbor View (High Floor)

  • 391 sq ft
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed (Cosy)

Minibar, in-room safe, desk, laptop workspace

Room, 1 Queen Bed (Cosy)

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Twin Beds, Club Lounge Access, City View (High Floor)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Twin Beds, Club Lounge Access, City View (High Floor)

  • 391 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom (2 Single, Panoramic View)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (2 Single, Panoramic View)

  • 890 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed, Harbor View

Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed, Harbor View

  • 334 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Harbor View

Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Harbor View

  • 320 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Club Lounge Access, City View (High Floor)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Club Lounge Access, City View (High Floor)

  • 409 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds, City View (High Floor)

Minibar, in-room safe, desk, laptop workspace

Premium Room, 2 Twin Beds, City View (High Floor)

  • 391 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Club Lounge Access, Harbor View (High Floor)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Club Lounge Access, Harbor View (High Floor)

  • 391 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds, Harbor View

Minibar, in-room safe, desk, laptop workspace

Premium Room, 2 Twin Beds, Harbor View

  • 409 sq ft
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Club Lounge Access, Harbor View

Room, 1 King Bed, Club Lounge Access, Harbor View | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Club Lounge Access, Harbor View

  • 391 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Club Lounge Access, City View

Minibar, in-room safe, desk, laptop workspace

Room, 2 Twin Beds, Club Lounge Access, City View

  • 391 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 2 Twin Beds, Harbor View

Junior Suite, 2 Twin Beds, Harbor View | Living area | 32-inch TV with satellite channels, offices

Junior Suite, 2 Twin Beds, Harbor View

  • 818 sq ft
  • Harbor view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds, Club Lounge Access, Harbor View

Minibar, in-room safe, desk, laptop workspace

Room, 2 Twin Beds, Club Lounge Access, Harbor View

  • 391 sq ft
  • Bay view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Club Lounge Access, City View

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Club Lounge Access, City View

  • 391 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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Front of property - evening/night

The Yokohama Bay Hotel Tokyu

Pool
Spa
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (1202)
The price is $110
per night
$139 total
includes taxes & fees
Jan 14 - Jan 15
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About the neighborhood

Yokohama

With a stay at InterContinental Yokohama Grand, an IHG Hotel, you'll be centrally located in Yokohama, within a 5-minute drive of Tokyo Bay and Yokohama Stadium. .This luxury hotel is 6 mi (9.7 km) from Yokohama Arena and 6.6 mi (10.6 km) from Nissan Stadium.

What's nearby

  • Yokohama Cosmo World - 4 min walk
  • Pacifico Yokohama - 5 min walk
  • Landmark Tower - 6 min walk
  • Red Brick Warehouse - 13 min walk
  • Yokohama Stadium - 3 min drive

Getting around

  • Minatomirai Station - 6 min walk
  • Sakuragicho Station - 12 min walk
  • Haneda Airport (HND) - 29 min drive

Restaurants

  • ‪クイーンズタワー - ‬3 min walk
  • ‪マクドナルド - ‬3 min walk
  • ‪CAFÉ de CRIÉ - ‬2 min walk
  • ‪カフェトスカ - ‬1 min walk
  • ‪Buffet Dinning Ocean Terrace - ‬3 min walk

About this property

InterContinental Yokohama Grand, an IHG Hotel

Luxury Yokohama hotel in Minatomirai with 4 restaurants
InterContinental Yokohama Grand, an IHG Hotel offers 594 accommodations with minibars and safes. Premium satellite television is provided. Bathrooms include shower/tub combinations with rainfall showerheads, slippers, toilets with an electronic bidet, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Guests under 18 years old are not allowed in the swimming pool, health club, or spa tub.

Spa Bay Window has 5 treatment rooms. Services include facials, body wraps, body scrubs, and detox wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a spa tub.

The spa is open select days. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 594 guestrooms featuring minibars. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an indoor pool, and a spa tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at Ocean Terrace, one of the hotel's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 6:30 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 6:30 AM and 10:00 AM.
Ocean Terrace - Overlooking the ocean, this buffet restaurant serves breakfast, lunch, and dinner.
Nadaman - Overlooking the ocean, this restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Karyu - Overlooking the ocean, this restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Azur - This restaurant specializes in French cuisine and serves lunch and dinner. Open select days.
Marine Blue - Overlooking the ocean, this lobby lounge serves light fare only. Open daily.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (JPY 2,100 per night)
  • Secured, covered valet parking on site (JPY 2,100 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends; JPY 4,200 for adults and JPY 2,100 for children
  • 4 restaurants
  • A bar/lounge

Restaurants on site

  • Azur
  • Karyu
  • Marine Blue
  • Nadaman
  • Ocean Terrace

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • No housekeeping service
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • In-room massages
  • Reflexology
  • Spa open select days
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 31 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch TV with premium satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 10000.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 4200 for adults and JPY 2100 for children
  • Covered self parking fee: JPY 2100 per night
  • Covered valet parking fee: JPY 2100 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 10000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool, health club, or spa tub
Guests under 18 years old are not allowed in the spa
Guests with tattoos are not able to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

InterContinental Hotel Yokohama Grand
InterContinental Yokohama Grand
Yokohama Grand InterContinental
Inter Continental Hotel Yokohama
Inter Continental Yokohama
Intercontinental Yokohama Grand Hotel Yokohama
Yokohama Inter-Continental
InterContinental Yokohama Grand Hotel
InterContinental Grand
InterContinental Yokohama Grand
InterContinental Yokohama Grand, an IHG Hotel Hotel
InterContinental Yokohama Grand, an IHG Hotel Yokohama
InterContinental Yokohama Grand, an IHG Hotel Hotel Yokohama

InterContinental Yokohama Grand, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 893 out of 1351 reviews" "
Rating 8 - Good. 309 out of 1351 reviews" "
Rating 6 - Okay. 80 out of 1351 reviews" "
Rating 4 - Poor. 46 out of 1351 reviews" "
Rating 2 - Terrible. 23 out of 1351 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Arcalli, San Rafael

Stayed 2 nights in Aug 2024

10/10 Excellent

VALENTINO

Stayed 7 nights in Sep 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, good location, good A/C in the room.
Stayed 8 nights in Sep 2024

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
On check in was upgraded to a more spacious room - which it was. Clean and comfortable room. Very helpful staff. Was a bit surprised at the $100 NZ charge to use the swimming pool - as had seen nothing about this in the listing. We felt this was a bit much (hence did not use). Were more than happy to take our cases at 8 am on arrival day - and checked in a little earlier - and keep until our departure on check out day
Stayed 1 night in Sep 2024

10/10 Excellent

Shelley

Stayed 1 night in Sep 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The InterContinental Yokohama Grand is an incredible hotel. Beautifully designed, clean, with a friendly staff and conveniently located in the harbor of Yokohama. If I ever get the opportunity I will stay there again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Nima

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Intercontinental Yokohama Grand is a fantastic choice. It's located in the Minato Mirai area, offering beautiful views of Yokohama Bay. The hotel's unique sail-like architecture is a standout feature, and it's conveniently close to attractions like the Yokohama Cosmo World, Red Brick Warehouse, and Cup Noodles Museum. It provides elegant rooms, multiple dining options, and great amenities like a fitness center and a pool, making it a comfortable and enjoyable stay.
Stayed 13 nights in Aug 2024

10/10 Excellent

Kathy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Terutsugu, Jefferson City

Stayed 2 nights in Aug 2024

10/10 Excellent

Edgardo

Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay
Stayed 2 nights in Sep 2024

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was way more that we expected. It was beautiful, the breakfast is well worth the cist and so is the dinner. I will be staying here every trip to Japan from now on.
Stayed 4 nights in Sep 2024

10/10 Excellent

Lynn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice all around from staff to facility.
Stayed 2 nights in Sep 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This has been the over all best hotel that I have stayed at in years. The staff was very friendly, proffesional, as well as very helpful with all of my questions. Everyone at the hotel spoke excellent english as I don't know many Japanesse phrases. Thank you for being a great hotel
Stayed 3 nights in Sep 2024

10/10 Excellent

Noriko

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Looking over sea and town.
Stayed 1 night in Sep 2024

8/10 Good

mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with options galore to suit single, couples or families.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sawsan

Stayed 1 night in Aug 2024

10/10 Excellent

Hugh Norman

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything about this property. The breakfast was excellent. Rooms spacious and clean. Access to metro easy. Malls and shopping areas very close. Pillows were too soft and no extra pillows were available in the room.
Stayed 4 nights in Sep 2024

10/10 Excellent

yoshioka

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love the view and the hotel was grand.
Stayed 2 nights in Aug 2024

10/10 Excellent

stephane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but children not allowed in pool!
great stay with the family, the room was very nice, the sports facilities too, and we greatly enjoyed the proximity to shopping and activities for my daughter such as the amusement park just next door. The only negative point is that we picked the hotel for the pool as my daughter is an avid swimmer but unfortunately kids are not allowed to use the pool which we didnt notice in the listing. Very unfortunate for a family stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Nargis, Ottawa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly & courteous staff. Clean room, quiet & comfortable. Close to the Yokohama Cruise port
Stayed 1 night in Aug 2024

10/10 Excellent

Artem Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Abhishek

Liked: Cleanliness
Stayed 4 nights in Jun 2024

10/10 Excellent

Himali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a room facing Minatomirai--an absolute delight to see that right in front of me! Staff was very courteous and swift with any needs. I didn't go to any of the dining places inside the hotel, but there were more than enough options close by.
Stayed 1 night in Aug 2024

10/10 Excellent

Kun

Stayed 2 nights in Aug 2024