A stay at Sheraton Grand Wuhan Hankou Hotel places you in the heart of Wuhan, within a 10-minute drive of Wuhan Museum and Zhongshan Park. .This luxury hotel is 5.8 mi (9.4 km) from Jianghan Road and 10.2 mi (16.5 km) from Yellow Crane Tower.
What's nearby
Wuhan Museum - 6 min drive - 3.9 miles
Wuhan International Convention & Exhibition Center - 7 min drive - 4.2 miles
Jianghan Road - 9 min drive - 5.9 miles
Yellow Crane Tower - 15 min drive - 10.3 miles
Wuhan University - 19 min drive - 12.7 miles
Getting around
Hankou Railway Station - 17 min walk
Fanhu Station - 17 min walk
Wuhan (WUH-Tianhe Intl.) - 31 min drive
Restaurants
幸福阳光 - 5 min drive
华安里社区 - 5 min drive
天朗咖啡 - 4 min drive
金鹿茶庄 - 4 min drive
富香奶茶 - 4 min drive
About this property
Sheraton Grand Wuhan Hankou Hotel
Luxury Wuhan hotel in Jiang Han with 2 restaurants
Sheraton Grand Wuhan Hankou Hotel offers 500 air-conditioned accommodations with private pools and private plunge pools. Pillowtop beds feature down comforters. Guests can make use of the in-room coffee/tea makers and minibars. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.
46-inch flat-screen televisions come with satellite channels. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include fireplaces and iPod docking stations. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.
Recreational amenities at the hotel include an indoor pool and a health club.
The onsite spa has massage/treatment rooms. Public bath/onsen services include an indoor public bath (no minerals).
Make yourself at home in one of the 500 air-conditioned rooms featuring fireplaces and private pools. Your pillowtop bed comes with down comforters. 46-inch flat-screen televisions with satellite programming provide entertainment, while iPod docking stations help you enjoy your music in the comfort of your room. Conveniences include phones, as well as safes and desks.
Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, including a health club and an indoor pool. Additional features at this hotel include concierge services, a banquet hall, and a vending machine.
Enjoy international cuisine at Feast, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Wuhan? This hotel has facilities measuring 23584 square feet (2191 square meters), including a conference center. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Feast - This restaurant specializes in international cuisine.
Yue - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Late night fare is available from 24-hour room service.
Languages
Chinese (Mandarin), English, Japanese
Property amenities
Internet
Available in all rooms: High-speed internet
Parking and transportation
Electric car charging station on site
Free self parking on site
Food and drink
Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 100 to 100 for adults and CNY 50 to 100 for children
2 restaurants
A bar/lounge
A coffee shop/cafe
A poolside bar
Restaurants on site
Feast
Yue
Things to do
Free children's club
Full-service spa
Health club
Indoor pool
Family friendly
Free children's club
Indoor pool
Laundry facilities
Private plunge pool
Rollaway/extra bed (surcharge)
Soundproofed rooms
Conveniences
24-hour front desk
ATM
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Water dispenser
Guest services
Change of bedsheets (on request)
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Turndown service
Business services
Business center
Conference center (23,584 square feet of space)
Outdoors
Garden
Terrace
Full-service spa
Public indoor bath (no minerals)
Spa open daily
Spa treatment rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Grab bar near toilet
Height-adjustable showerhead
Lever door handles
Low-height electrical outlets in bathroom
Visual fire alarm
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
More
41 floors
At least 80% lighting from LEDs
Banquet hall
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Double-glazed windows
No plastic coffee stirrers
Rooftop garden
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Down comforter
Pillowtop mattress
Rollaway/extra bed (surcharge)
Bathroom
Bathrobes
Bidet
Designer toiletries
Hair dryer
Hydromassage showerhead
Partially-open bathroom
Shower/bathtub combination
Slippers
Towels provided
Entertainment
46-inch flat-screen TV with satellite channels
iPod dock
Private plunge pool
Food and drink
24-hour room service
Coffee/tea maker
Electric kettle
Free bottled water
Minibar
More
Air conditioning
Connecting rooms available
Desk
Energy-saving switches in guestrooms
Fireplace
Free daily newspapers
Iron/ironing board
LED lighting
Phone
Recycling
Safe
Soundproofed rooms
Water-efficient showers
Policies
Check-in
Check-in start time: 6:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Renovations and closures
The property will be renovating from November 18 2024 to November 27 2024 (completion date subject to change). The following areas are affected:
Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for CNY 300.0 per night
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately CNY 100 to 100 for adults, and CNY 50 to 100 for children
Rollaway bed fee: CNY 300.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 3 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
National rating
For the benefit of our customers, we have provided a rating based on our rating system.
Property is also known as
Sheraton Wuhan Hankou Hotel
Sheraton Wuhan Hankou
Sheraton Hankou
Sheraton Grand Hankou Hotel
Sheraton Grand Wuhan Hankou
Sheraton Grand Hankou
Sheraton Grand Wuhan Hankou
Sheraton Grand Wuhan Hankou Hotel Hotel
Sheraton Grand Wuhan Hankou Hotel Wuhan
Sheraton Grand Wuhan Hankou Hotel Hotel Wuhan
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Live eight nights here. Frankly speaking, no any service attitude to customer from the restaurant female manager. Refuse my request to switch the breakfast from one day to another due to the very early check out of the last day. Please underatand I am paying for the good service from a five star hotel, but you make me feel I am facing a government office.
Good service, comfy bed, clean room, and good breakfast.
Fatlulu
Stayed 4 nights in Jan 2020
4/10 Poor
Verified traveler
Business traveler
Dec 14, 2019
Liked: Staff & service
Disliked: Property conditions & facilities
I stayed at the hotel from 11-13 Dec. I spent more to book a king bed room, but the room was not available when I checked in because they over-rented out their king rooms. I was offered a twin room but they offered to change me to a king bed the next day. On the following day, I changed to the king bed room. The room was warm and it was obvious that the AC was not functioning properly in room 3318. When the technician came, his advice was to open the window until I decide to go to sleep. Note that the hotel was still serving cold AC and not yet switched to heating mode. The more ridiculous thing is that when I was sending him out, the air in the corridor was much cooler than my room (supposed to be set at 16degrees Celsius with max wind speed). He suggested if I wanted to keep my main door open. Shall not stay here again if I return to Wuhan.
Close to a shopping mall where we can also find food. Staffs are friendly and very helpful. Subway is not too far a walk from the hotel. Will definitely consider staying here on my next trip back to Wuhan.
Overall was an excellent stay , hotel seems very new maybe about 2 years plus and in a very quiet location about 10mins drive from the main Hankou busy area and only 2 mins drive from the main Hankou railway station. Being a frequent Wuhan traveller, this is an up n coming area to he developed.
However the airconditioning in my room and a few other rooms i viewed was not good amd can be improved vastly. Not sure if it is because the management feels winter is coming hence they tuned the airconditioning in the rooms.
Another area for improvement is to provide champagne and better wines in the lounge as this will make Sheraton stand out amongst all other 5 star hotels in China.
Overall, a very comfortable stay and will only return if the improvements are made.
The hotel was very clean and nice. On a very hot day it was quite cool inside. One aspect I especially enjoyed was that the hotel did not smell like smoke. So many hotels here do.
Very comfortable, overall very good experience staying in this hotel. A bit further away from hankou rail station but easy to get a taxi (and is not expensive)