We had difficulties opening the key lock box to get in the property and were worried we would not get in and had no success communicating with the owner thus far. Also it was raining, no shelter by the door, so we were getting wet trying to open it. First appearance inside was the staircase- old warn carpet and dirty. No instructions were left on how to adjust the temperature (needed the AC on). Found window units in bedrooms and turned on. Found wall unit in living room but didn’t know how to turn on. Finally got it turned on. Back patio door was unlocked upon arrival. Ceiling tiles had water damage, ceiling fan in bedroom did not work, bathroom fan did not work, missing slats in bedroom window covering. There were only 4 towels and two washcloths for the entire house, no hand towels at all. There were no pot holders for kitchen, so could not use the oven. Beds were old spring mattress’s (very uncomfortable) and only bedspreads on the sheets - no blankets that we could find. Bedroom TVs did not have remotes to turn TV on, just remote to access the streaming devise. Window covering on lower and main floors were broken. Game room was nice, washer and dryer worked well. Outside on the walkway behind house was broken glass - glad we didn’t bring any children or pets with us. Overall disappointed - potential to be a good place if the amenities were there and better instructions for house use. When taking out trash upon leaving, found a broken basket on main floor.