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Room type Options Nightly price Book
Classic Double Room, Balcony
Room with view
291 square feet
2 Twin Beds and 1 Large Twin Sofa Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
Superior Room, Balcony, Mountain View
Room with view
484 square feet
2 Twin Beds and 1 Large Twin Sofa Bed
Room sleeps 3 guests
(up to 3 children)
Select dates to see price

Get an overview of this hotel
Family-friendly hotel with 2 restaurants and 3 indoor pools

Popular property highlights

Breakfast included
Free WiFi
Pets allowed
Laundry facilities
24-hour front desk

Located in Wisla, Hotel Crystal Mountain is near ski lifts, a 3-minute walk from Silesian Beskids Landscape Park and within a 5-minute drive of Andrzej Podzorski Beskid Museum. This family-friendly hotel is 1.5 mi (2.5 km) from Wisle Market Square and 1.6 mi (2.5 km) from Amphitheater Stanislaw Hadyna.

Make yourself at home in one of the 491 air-conditioned rooms featuring flat-screen televisions. Rooms have private balconies. Digital television is provided for your entertainment. Private bathrooms with showers feature hair dryers and slippers.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 indoor swimming pools, a waterslide, and a sauna. Additional features at this hotel include complimentary wireless internet access, ski storage, and wedding services.

Satisfy your appetite at one of the hotel's 2 restaurants. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

Hotel Crystal Mountain features a full-service spa, 3 indoor swimming pools, a waterslide, and a sauna. Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This family-friendly hotel also offers a children's pool, a seasonal outdoor pool, and spa services. Onsite parking is available (surcharge), along with a car charging station.

Hotel Crystal Mountain has designated areas for smoking.

  • Daily
  • Waterslide
  • Number of indoor pools - 3
  • Designated smoking areas (fines apply)
  • Ski passes available
  • Elevator
  • Elevator door width (inches) - 35
  • Number of bars/lounges - 1
  • Elevator door width (centimeters) - 90
  • Children's club
  • Number of poolside bars - 1
  • Full-service spa
  • 24-hour front desk
  • Covered parking
  • Free breakfast
  • Spa treatment room(s)
  • Porter/bellhop
  • Meeting rooms
  • Electric car charging station
  • Steam room
  • Free WiFi
  • Self parking (surcharge)
  • Pool sun loungers
  • Sauna
  • Children's club (free)
  • Outdoor seasonal pool
  • Food and water bowls
  • Children's pool
  • Spa services on site
  • Ski storage
  • Terrace
  • Luggage storage
  • Free buffet breakfast
  • ATM/banking
  • Number of restaurants - 2
  • Designated smoking areas
  • Banquet hall
  • Pool umbrellas
  • Laundry facilities
  • Vending machine
  • Total number of rooms - 491
  • No accessible shuttle
  • Wedding services
  • Lifeguard on site
  • Multilingual staff
  • Number of accessible parking spaces 7

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 3
  • Children's pool
  • Waterslide
  • Free WiFi
  • Soundproofed rooms
  • Children's club (free)
  • Laundry facilities

Internet

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Polish

Parking

Self parking (surcharge)

Room Amenities

Hotel Crystal Mountain offers 491 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. 50-inch flat-screen televisions come with digital channels. Bathrooms include showers, slippers, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Balcony
  • Desk
  • Soundproofed rooms
  • Free bottled water
  • Blackout drapes/curtains
  • Slippers
  • Shower only
  • Digital TV service
  • Flat-panel TV
  • TV size: 50
  • TV size measurement: inch
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Highchair
  • Number of bathrooms - 1
  • Number of beds 3
  • Soap
  • Shampoo
  • Toilet paper
  • Baby bath
  • Changing table
  • Laptop-friendly workspace
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Meal delivery service available

Where to Eat

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.

Hotel Crystal Mountain has 2 restaurants on site.

Nearby Things to Do

3 indoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a waterslide and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snow sports gear
  • Bicycle rentals nearby

Spa Services

Salon Dr Irena Eris Beauty Partner has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and facials.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

  • Number of treatment rooms 10
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Minimum age to access spa is 12
  • Thai massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 4:00 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for PLN 250.0 per night.
  • Cribs (infant beds) are available for PLN 50.0 per night.

Pet Policy

  • Pets allowed for an extra charge of PLN 70 per pet, per night
  • Up to 55 lbs per pet
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash.

Pets allowed in specific rooms only

Service animals are allowed

Service animals are exempt from fees/restrictions

UnionPay

Staffed front desk

Pets cannot be left unattended

Debit cards

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: PLN 3.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: PLN 70 per night
  • Pet fee: PLN 70 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: PLN 50.0 per night
  • Rollaway bed fee: PLN 250.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

The seasonal pool will be open from June to September.

Pool access available from 9:00 AM to 9:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Children may not be eligible for complimentary breakfast.

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

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