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Polynesian Hotel & Suites Wisconsin Dells/Lake Delton

3.0 star property

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Photo gallery for Polynesian Hotel & Suites Wisconsin Dells/Lake Delton

Indoor pool, seasonal outdoor pool, lifeguards on site
Indoor pool, seasonal outdoor pool, lifeguards on site
Apartment, 2 Bedrooms, Kitchen | Laundry
Suite, Refrigerator | Desk, laptop workspace, blackout drapes, iron/ironing board
Reception

Reviews

6.0 out of 10

Popular amenities

  • Pet friendly
  • 24/7 front desk
  • Pool
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
857 N Frontage Rd, Wisconsin Dells, WI, 53965
  • Top Secret
    ‪3 min drive‬
  • Mt. Olympus Water and Theme Park
    ‪4 min drive‬
  • Noah's Ark Waterpark
    ‪4 min drive‬

Room options

View all photos for Economy Double Room, Multiple Beds

Economy Double Room, Multiple Beds | Desk, laptop workspace, blackout drapes, iron/ironing board

Economy Double Room, Multiple Beds

  • 395 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchenette (Queen and Sleeper Sofa)

Suite, 1 Bedroom, Kitchenette (Queen and Sleeper Sofa) | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Kitchenette (Queen and Sleeper Sofa)

  • 431 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Kitchenette

Studio, 1 Queen Bed with Sofa bed, Kitchenette | Desk, laptop workspace, blackout drapes, iron/ironing board

Studio, 1 Queen Bed with Sofa bed, Kitchenette

  • 335 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Refrigerator

Suite, Refrigerator | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, Refrigerator

  • Sleeps 9
  • 2 Queen Beds, 1 King Bed and 1 Double Sofa Bed

View all photos for Apartment, Kitchen

Apartment, Kitchen | Desk, laptop workspace, blackout drapes, iron/ironing board

Apartment, Kitchen

  • 676 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Economy Room, 1 King Bed with Sofa bed

Economy Room, 1 King Bed with Sofa bed | Desk, laptop workspace, blackout drapes, iron/ironing board

Economy Room, 1 King Bed with Sofa bed

  • 388 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchenette

Suite, 1 Bedroom, Kitchenette | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Kitchenette

  • 667 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms, Kitchen

Apartment, 2 Bedrooms, Kitchen | Laundry

Apartment, 2 Bedrooms, Kitchen

  • 1065 sq ft
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room

  • Sleeps 3
  • 1 King Bed

View all photos for Economy Room, 2 Queen Beds

Economy Room, 2 Queen Beds | Desk, laptop workspace, blackout drapes, iron/ironing board

Economy Room, 2 Queen Beds

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Wisconsin Dells

With a stay at Polynesian Hotel & Suites Wisconsin Dells/Lake Delton in Wisconsin Dells, you'll be within a 5-minute drive of Top Secret and Mt. Olympus Water and Theme Park. .This family-friendly hotel is 2.5 mi (4 km) from Noah's Ark Waterpark and 4.3 mi (6.9 km) from Crystal Grand Music Theater.

What's nearby

  • Top Secret - 3 min drive - 1.5 miles
  • Mt. Olympus Water and Theme Park - 4 min drive - 1.9 miles
  • Noah's Ark Waterpark - 4 min drive - 2.5 miles
  • Crystal Grand Music Theater - 6 min drive - 4.3 miles
  • Chula Vista Waterparks - 10 min drive - 5.7 miles

Getting around

  • Wisconsin Dells Station - 3 min drive
  • Dane County Regional Airport (MSN) - 54 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Culver's - ‬19 min walk
  • ‪Paul Bunyan's Cook Shanty - ‬17 min walk
  • ‪Showboat Saloon - ‬3 min drive
  • ‪Nig's Bar - ‬3 min drive

About this property

Polynesian Hotel & Suites Wisconsin Dells/Lake Delton

Family-friendly hotel with a lazy river and a seasonal outdoor pool
Polynesian Hotel & Suites Wisconsin Dells/Lake Delton offers 213 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered weekly and change of towels can be requested. Housekeeping is provided on a limited basis.

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a lazy river.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Make yourself at home in one of the 213 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided weekly.
Take advantage of recreational opportunities offered, including an indoor pool, a lazy river, and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and lifeguards on site.
Featured amenities include a 24-hour front desk and an elevator. Free self parking is available onsite.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Things to do

  • Children's pool
  • Indoor pool
  • Lazy river
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Fenced pool
  • Indoor pool
  • Lazy river
  • Lifeguards on site
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Change of towels on request
  • Housekeeping (weekly)

Accessibility

  • Elevator

More

  • 3 floors
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 30.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from November 1 2024 to May 17 2025 (dates subject to change):
  • One of the swimming pools
The following facilities are closed seasonally each year. They will be closed from September 5 to May 27:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 10 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 30.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards

We should mention

The seasonal pool will be open from May 24 to September 01
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Polynesian Water Park
Polynesian Water Park Resort
Polynesian Water Park Resort Wisconsin Dells
Polynesian Water Park Wisconsin Dells
Polynesian Hotel Wisconsin Dells
Polynesian Resort Wisconsin Dells
Polynesian Water Park Resort
Polynesian Hotel Wisconsin Dells Near Noah's Ark
Polynesian Hotel Suites Wisconsin Dells/Lake Delton
Polynesian Hotel & Suites Wisconsin Dells/Lake Delton Hotel

Polynesian Hotel & Suites Wisconsin Dells/Lake Delton Reviews

Reviews

6.0
Rating 10 - Excellent. 140 out of 587 reviews
Rating 8 - Good. 82 out of 587 reviews
Rating 6 - Okay. 117 out of 587 reviews
Rating 4 - Poor. 101 out of 587 reviews
Rating 2 - Terrible. 147 out of 587 reviews

6.2/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ABSOLUTELY HORRIFIC. DO NOT DO IT.
DO NOT STAY AT THE POLYNESIAN! Absolute trash! The building looked like it hadn't had any maintenance done in over a decade. The trim boards around the whole interior were peeling off, the halls had the musky smell of sweat and body odor with a hint of cheap air freshener in an attempt to cover it up. I had reserved a double queen room. When we got there, they had put us in a king room, so I went back down to get it all sorted out. The second room they tried putting us in was either getting some remodelling OR just abandoned and given up on all together. So, I went back down to get a different room that actually had the heat turned on and, yah know, flooring. I thought to myself "yes, third time is a charm!", but I could not have been more wrong. The third room we got put in had beds that felt like they hadn't been replaced in over a decade, the carpet was all torn up and stained with God knows what, the chairs at the table were so far gone that I was sure if I sat down, I would have fallen through. The table itself was barely able to stand on its own. The bathroom had black mold at the joints between the tub and the wall/floor, and the coffee maker was torn apart and missing pieces altogether. I ended up getting a refund for one night, but apparently had to eat the room fee for the second night. 100% DO NOT recommend for anybody to stay. Unless you are looking for a "Resort" that feels like you'd pay by the hour.
Stayed 1 night in Dec 2024

6/10 Okay

Elizabeth

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Lots of problems, but it was clean
First, the front desk sent me to the wrong entrance and wrong stairway. After dragging my bags up the steps I learned that the stairway did not go up to the floor I was staying at. Then when I got to the room I found the security bar was not screwed into door frame all of the way. Both screws were sticking out about 1/2", making it useless in holding fast against an intruder. As a woman traveling alone, this was almost enough to make me leave. But it was snowing, the roads were icing and I was exhausted. I went to use the phone to call the front desk, but there was no cord attached to it. I used my cell to call and was told the phones are disconnected. Ok, really?!?! Had the bedding not been spotless I would have left and demanded a refund on my non-refundable reservation.
Stayed 1 night in Dec 2024

8/10 Good

Jennifer

Traveled with family
Liked: Room comfort
Looks can be Deceiving
We stayed here two nights since it was relatively close to a competition we were attending. The room was clean and it was very quiet. The internet sucked but that wasn’t a big deal to us. Don’t let the exterior fool you. If you’re looking for a peaceful stay consider the Polynesian.
Stayed 2 nights in Dec 2024

6/10 Okay

Brian

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
We made it work for a weekend
They have you sign a waiver and check off multiple things when you check in. Basically you get charged if you do anything, including open the patio door ($100charge) which typically in December would be no problem but the heating/cooling system did not work probably and it was 100 degrees in our room. We even switched it to AC but it was still extremely hot the whole 3 days we stayed. Rooms are spacious & have updated beds and flooring but otherwise is very run down. Even found about 6 or 7 different bugs crawling the walls during our stay. The TV is really small. Shower was hot and had pretty good pressure but didnt drain very well. Hopefully you read the reviews ahead of time to know that the pool is closed. Only took us 10 minutes to get to Great Wolf and Kalahari!!
Stayed 2 nights in Dec 2024

4/10 Poor

Kristi

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Subpar
Room wasn’t as presented in pictures. Rundown. Only good thing was comfort of the bed.
Stayed 1 night in Dec 2024

2/10 Terrible

Cierra

Traveled with family
Disliked: Staff & service
Very disappointed
I booked this hotel for my family soley for the pool. Upon our arrival (we didn’t get there until after 5pm) we were told the pool was was closed until May 2025. Was never told this prior to booking. It was too late for our to attemp to find a new hotel to book. Very disappointing. Rooms smelt bad and the entire hotel was freezing. Uncomfortable pull out couch bed, no vending machines for drinks or snacks
Stayed 1 night in Dec 2024

2/10 Terrible

Isela

Stayed 2 nights in Dec 2024

2/10 Terrible

Tonya

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
I have been going to this hotel for over 10yrs now and it has truly went down the drain the rooms are untidy the kitchenette areas doesn’t have everything that normally comes with it I was missing a pot due to the fact I prepare meals to save money no dish rag the trash bin was filthy and stinks the fridge was half cleaned the pool was once again out until further notice had to go over to mt Olympus which is 45$ a person I paid for late check out but left early and was told I’ll have to call Monday about an refund they didn’t have any any vending available due to the fact the manager states it’s been there since the summer smh I’m disappointed
Stayed 1 night in Dec 2024

8/10 Good

Jacquelyn, Independence

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I found this property to be very acceptable for the price. I could’ve used a couple more pods of coffee, but that’s my only complaint. I would definitely stay here again
Stayed 1 night in Dec 2024

4/10 Poor

Chris

Business traveler, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Was never offered towels or room service
Stayed 1 night in Dec 2024

8/10 Good

Hiedi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet clean and cheap
Stayed 2 nights in Nov 2024

6/10 Okay

Jason

Stayed 1 night in Nov 2024

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Sep 2024

10/10 Excellent

Yan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Sep 2024

8/10 Good

Dulce Maria

Liked: Cleanliness, staff & service, property conditions & facilities
The small kitchen was fully equipped unlike other hotels that just have the basics. Clean, Friendly Staff. Pool wasn't open, but that was ok with us since we had already gone to a Bigger Waterpark all day.
Stayed 1 night in Nov 2024

4/10 Poor

stephanie

Traveled with group, Traveled with partner
Disliked: Amenities, property conditions & facilities
Older...slightly run down. Could use a good make over
Stayed 2 nights in Aug 2024

6/10 Okay

Marti jo

Traveled with group
Disliked: Staff & service
Staff member was rude.
Stayed 1 night in Nov 2024

2/10 Terrible

Deven, Rothschild

Stayed 1 night in Oct 2024

6/10 Okay

Oficee

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
WATER PARK ONLY OPEN FRIDAY AND SATURDAY
The hotel and room was clean. Many maintenance issues.... hot tub jets don't work, as of 10/25/24, no vending machines and.... THE WATER PARK AND HOT TUB ONLY OPEN FRIDAY AND SATURDAY ONLY.
Stayed 2 nights in Oct 2024

2/10 Terrible

Katie

Disliked: Staff & service
Dont waste your time
Horrible, horrible, horrible....had a king room booked, got there to check in and was told no kings available. Not even apologtic about it, wouldnt even give us a deal or something to make up for it. Cant even get a refund, no help from hotel or Hotels.com....
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was aweful
Stayed 1 night in Oct 2024

6/10 Okay

Anthony

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Angel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited staffing for checking in there was only one staff member. However the staff was very courteous, professional and patient. The rooms were clean and tidy. The only thing "out of place" was the typical Wisconsin lady bugs and such looking for warmth.
Stayed 2 nights in Oct 2024

6/10 Okay

Connie

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The lazy river was icy cold and the hot tub was lukewarm. We were very unhappy with our decision to stay there.
Stayed 1 night in Oct 2024