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Hotel Indigo Winston-Salem Downtown, an IHG Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Indigo Winston-Salem Downtown, an IHG Hotel

Exterior
Exterior
Premium bedding, pillowtop beds, desk, laptop workspace
Exterior
Wine bar

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Pet friendly
  • Air conditioning
  • Free WiFi

Explore the area

Map
104 WEST FOURTH STREET, Winston-Salem, NC, 27101
  • Benton Convention Center
    5 min walk
  • Old Salem
    16 min walk
  • Truist Stadium
    2 min drive
  • Winston-Salem, NC (INT-Smith Reynolds)
    10 min drive

Room options

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication)

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communication)

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, pillowtop beds, desk, laptop workspace

Premium Room, 1 King Bed

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room

  • 400 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Roll In Shower)

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Comm, Roll In Shower)

  • 440 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Accessible (Comm, Roll In Shower)

Premium bedding, pillowtop beds, desk, laptop workspace

Premium Room, 2 Queen Beds, Accessible (Comm, Roll In Shower)

  • 440 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Communication)

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Roll In Shower)

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Comm, Roll In Shower)

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

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Exterior

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About the neighborhood

Winston-Salem

With a stay at Hotel Indigo Winston-Salem Downtown, an IHG Hotel in Winston-Salem, you'll be within a 10-minute drive of Hanes Mall and Wake Forest University. .This hotel is 0.3 mi (0.5 km) from Benton Convention Center and 0.5 mi (0.8 km) from Frank L. Horton Museum Center.

What's nearby

  • Benton Convention Center - 5 min walk
  • Old Salem - 16 min walk
  • Truist Stadium - 2 min drive
  • Wake Forest University Baptist Medical Center - 3 min drive
  • Winston Salem State University - 3 min drive

Getting around

  • High Point Station - 24 min drive
  • Piedmont Triad Intl. Airport (GSO) - 29 min drive

Restaurants

  • ‪Incendiary Brewing Company - ‬6 min walk
  • ‪Oh' Calcutta - ‬3 min walk
  • ‪Thai Harmony - ‬2 min walk
  • ‪Young Cardinal Cafe - ‬4 min walk
  • ‪Mellow Mushroom - ‬6 min walk

About this property

Hotel Indigo Winston-Salem Downtown, an IHG Hotel

Hotel in Winston-Salem with a 24-hour front desk and a coffee shop
Hotel Indigo Winston-Salem Downtown, an IHG Hotel offers 75 air-conditioned accommodations with bathrobes and designer toiletries. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided weekly.

Make yourself at home in one of the 75 air-conditioned rooms featuring LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and a ballroom.
Satisfy your appetite at Sir Winston Wine Loft, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe.
Featured amenities include complimentary wired internet access, a business center, and express check-in. This hotel has 2 meeting rooms available for events.
Sir Winston Wine Loft - This restaurant serves brunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Sir Winston Wine Loft - Onsite wine bar. Happy hour is offered. Open daily.
Starbucks - Onsite coffee shop. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (USD 26 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sir Winston Wine Loft
  • Sir Winston Wine Loft
  • Starbucks

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (weekly)

Business services

  • 2 meeting rooms
  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:30 AM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Important information

Optional extras

  • Valet parking fee: USD 26 per night (in/out privileges)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Indigo Winston-Salem Downtown
Hotel Hotel Indigo Winston-Salem Downtown WINSTON-SALEM
WINSTON-SALEM Hotel Indigo Winston-Salem Downtown Hotel
Hotel Hotel Indigo Winston-Salem Downtown
Hotel Indigo Winston-Salem Downtown WINSTON-SALEM
Hotel Indigo Winston salem Downtown
Hotel Indigo
Indigo
Hotel Indigo Winston Salem Downtown
Hotel Indigo Winston-Salem Downtown, an IHG Hotel Hotel
Hotel Indigo Winston-Salem Downtown, an IHG Hotel Winston-Salem

Hotel Indigo Winston-Salem Downtown, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 196 out of 323 reviews" "
Rating 8 - Good. 68 out of 323 reviews" "
Rating 6 - Okay. 32 out of 323 reviews" "
Rating 4 - Poor. 15 out of 323 reviews" "
Rating 2 - Terrible. 12 out of 323 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Preet

Business traveler
Liked: Cleanliness, property conditions & facilities
The corridors were super noisy in late night/ early morning hours and I could not get a good night sleep on the two nights I was there. The coffee machine had dust all over and looked liked was not wiped clean in several days.
Stayed 2 nights in Sep 2024

8/10 Good

David

Stayed 1 night in Aug 2024

10/10 Excellent

Anne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Indigo was wonderful! Check in was easy, staff was friendly, and hotel is super clean. My room was spacious, decor was lovely. My daughter and I enjoyed breakfast in the cafe each morning. I would definitely stay again.
Stayed 4 nights in Aug 2024

6/10 Okay

Donnyelle

Stayed 2 nights in Aug 2024

6/10 Okay

Donnyelle

Traveled with family
Liked: Property conditions & facilities, room comfort
Family stay
The Hotel was REALLY NICE, however I felt it wasn’t enough staff The Room was clean all but the floors They needed sweeping and mopped The Restaurant ambiance and food EXCELLENT AGAIN, NOT ENOUGH STAFF
Stayed 3 nights in Aug 2024

4/10 Poor

Nancy

Traveled with family
Disliked: Staff & service, property conditions & facilities
Disappointed for the money. Prepaid for breakfast took 30 min to get waited on. Only one server in entire dinning area Limited menu. Room okay…nothing special. Only 2 bath,hand and wash cloth.Pillows very hard. The location was convenient since we were there for funeral that was walking distance. $27.00 charge for valet parking decided to street park ourselves. Just not worth the room cost.
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel. Helpful staff.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Carolina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very peaceful and lovely stay. Most interactions were delightful and hospitable. The front desk woman at check-in was such a kind, patient, and genuinely helpful person! But another young lady assisted our check-out gave off an 'annoyed retail associate' vibe. The 6th floor rooms were lovely with tall ceilings and modern fixtures. I personally did not like that housekeeping left the hallways messy while they worked. But the room was spotless and I really enjoyed how central and walkable WSNC's downtown area was.
Stayed 1 night in Jul 2024

10/10 Excellent

BENJAMIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Jasmine

Traveled with partner, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff was exceptional, the location was AMAZING, the room was great. The hotel was incredibly clean, you can tell that the staff takes pride in their work. It was a fantastic experience, from end to end; there are a ton of indie restaurants and art galleries. We are looking forward to returning next weekend.
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
When we arrived the street to the hotel was completed blocked off due to a bike race. We were not made aware of this prior to arrival and it seemed as those the hotel staff didn't know about it. Once we arrived, the valet took awhile to help get our items. When we checked into our room the AC wasn't working and had to be switched to another room. The hallway on floor 3 smelled like weed and so did the elevator. The elevator and floor 3 hallway were very hot as well. My vehicle was damaged by the valet, they didn't let me know about it, I found the damages.
Stayed 1 night in May 2024

10/10 Excellent

David, Hudson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel!
Stayed 1 night in May 2024

6/10 Okay

Jesse, San Diego

Traveled with partner
Liked: Cleanliness, staff & service
Great staff! Interesting lobby. Terribly thin walls and doors. Could hear everything and everyone on either side of my room and out in the hall.
Stayed 1 night in Apr 2024

10/10 Excellent

Tammie, Covington

Stayed 2 nights in May 2024

10/10 Excellent

Ilona

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and helpful!! My check in & out was so easy & everything with very clean. Definitely recommend!
Stayed 2 nights in May 2024

10/10 Excellent

Kindal

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean, and bed was comfortable. The area is a little rough around the hotel, but not anything they have control over. Only complaint was the bar service, I waited 10 mins at the bar to order a drink. Was never greeter by the bartender even though she spoke to the three men seated before me. It was not a busy time, and there were only the 4 of us at the bar at the time. Ultimately left because I was never served. Otherwise, a good experience. Some mentioned how the floors were creaky, and they were, however it has more to do with the historic building and less with the hotel management. Overall very satisfied.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jennifer

Stayed 4 nights in Apr 2024

8/10 Good

Maureen

Liked: Cleanliness, staff & service
When we arrived at the hotel. The person at the desk was so nice. The bar was a disaster. There was broken glass all over the bar and the floor. The bartender was very overwhelmed, did not know what pinot grigio was. A few young gentleman had to open bottle of wine for another table.
Stayed 1 night in Apr 2024

6/10 Okay

Logan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall good hotel to stay at. It was a little disappointing to learn that the valet ends at 11pm as I was coming back from a late dinner meeting which meant trying to find street parking. It was also frustrating that my room wasn’t ready when I got there (an hour after check in) and I’m almost certain I was downgraded to a different available room (I’ve stay at the property before and had much better rooms).
Stayed 1 night in Apr 2024

2/10 Terrible

Laura

Stayed 1 night in Mar 2024

10/10 Excellent

Lisa Lynn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!

8/10 Good

DIANNE

Stayed 2 nights in Mar 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Unclean rooms
Stayed 2 nights in Mar 2024

6/10 Okay

John

Stayed 1 night in Mar 2024