DoubleTree by Hilton Winston Salem - University

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Winston Salem - University

Reception
Lobby
Exterior
Outdoor pool, sun loungers
Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Room service
    Room service

Explore the area

Map
5790 University Pkwy, Winston-Salem, NC, 27105
  • Grand 18-Winston-Salem
    9 min walk
  • Wake Forest University
    5 min drive
  • Reynolda House Museum of American Art
    7 min drive
  • Winston-Salem, NC (INT-Smith Reynolds)
    7 min drive

Room options

Room, 1 King Bed

  • 340 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking (Roll In Shower)

  • 340 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

  • 340 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

Basic Room, 1 King Bed, Accessible, Bathtub

  • 340 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed, Accessible, Non Smoking

  • 510 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking

  • 510 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

  • 460 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • 340 sq ft
  • Sleeps 4
  • 1 King Bed

Basic Room, 2 Queen Beds, Non Smoking

  • 340 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the neighborhood

Winston-Salem

Located in Winston-Salem, DoubleTree by Hilton Winston Salem - University is within a 15-minute drive of Wake Forest University and Hanes Mall. .This hotel is 0.4 mi (0.6 km) from Sara Lee Soccer Complex and 0.5 mi (0.8 km) from Grand 18-Winston-Salem.

What's nearby

  • Grand 18-Winston-Salem - 9 min walk - 0.5 miles
  • Wake Forest University - 5 min drive - 3.0 miles
  • Lawrence Joel Veterans Memorial Coliseum - 7 min drive - 4.5 miles
  • Benton Convention Center - 9 min drive - 7.5 miles
  • Wake Forest University Baptist Medical Center - 11 min drive - 7.3 miles

Getting around

  • Winston-Salem, NC (INT-Smith Reynolds) - 7 min drive

Restaurants

  • ‪Chick-fil-A - ‬19 min walk
  • ‪Dairi-O - ‬11 min walk
  • ‪McDonald's - ‬18 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Burger King - ‬11 min walk

About this property

DoubleTree by Hilton Winston Salem - University

Hotel in Winston-Salem with a 24-hour fitness center and a 24-hour business center
DoubleTree by Hilton Winston Salem - University offers 150 accommodations with safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. LED televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 150 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with Egyptian cotton sheets. LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a picnic area.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
DoubleTree by Hilton Winston Salem - University has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 12 to 21 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (80 inch wide door)
  • Phone accessibility kit
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1987
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Administrative fee: USD 250 per accommodation, per week

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 12 to 21 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Parkway Hotel Winston-Salem-Univ
Holiday Inn Winston-Salem-Univ Parkway
DoubleTree Hilton Hotel Winston Salem University
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Hotel DoubleTree by Hilton Hotel Winston Salem - University
Holiday Inn Winston Salem Univ Parkway
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Winston Salem Univ Parkway
DoubleTree by Hilton Winston Salem University
DoubleTree by Hilton Hotel Winston Salem University
DoubleTree by Hilton Winston Salem - University Hotel
DoubleTree by Hilton Winston Salem - University Winston-Salem

DoubleTree by Hilton Winston Salem - University Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 497 out of 1019 reviews" "
Rating 8 - Good. 268 out of 1019 reviews" "
Rating 6 - Okay. 112 out of 1019 reviews" "
Rating 4 - Poor. 77 out of 1019 reviews" "
Rating 2 - Terrible. 65 out of 1019 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very nice , clean, safe and the location was convenient for shopping, eating out, etc. the staff was very professional and polite. Amenities were great.
Stayed 3 nights in Aug 2024

10/10 Excellent

Janie

Stayed 1 night in Aug 2024

8/10 Good

Eric

Stayed 1 night in Aug 2024

10/10 Excellent

Kimberly

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I HATE the spooky creepy haunted house chairs. Who is the designer for this hotel? Who would ever sit in that, nonetheless order a bunch of them. They aren't even comfortable. Love the hot showers and crabtree and evelyn Quiet hotel considering where it is Dangerous area so be alert in the area. Great front desk girl :)
Stayed 1 night in Aug 2024

8/10 Good

Deborah

Stayed 3 nights in May 2024

8/10 Good

Timothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
It was great. Staff was friendly. My only gripe was the non working elevator was a great inconvenience to many
Stayed 1 night in Jul 2024

10/10 Excellent

David

Stayed 2 nights in Apr 2024

8/10 Good

Jason

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

William

Business traveler, Traveled with family
Assigned to 2nd floor with disables wife and there were no rooms on first level. This only became an issue because both elevators were down/inoperable when we arrived. It was raining terribly. The second floor could only be accessed through an outdoor lengthen entranceway away from the check in area. We got soaking wet since it rained for quite some time and the elevator was down for hours. My wife recently had total knee replacement so I chose this hotel because it was endorsed by Expedia and is a Hilton hotel. The rooms was dirty and when room service was requested I tipped in advance trying to do the right thing. Turns out the garbage was missed, the toilet was not cleaned and there was replenishing soap left in the room.
Stayed 3 nights in Jul 2024

4/10 Poor

Melissa

Disliked: Cleanliness, amenities, property conditions & facilities
Not very clean, outlets don’t work. I e set of towels in a suite
Stayed 1 night in Jul 2024

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean facilities.
Stayed 1 night in Jun 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Jun 2024

10/10 Excellent

Kevin

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was very clean and taken care of. Room was tidy and clean.
Stayed 2 nights in Jun 2024

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Kristin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

keischa

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and made the check in process seamless. The room was spacious and the tv was easy to navigate. The room was very clean compared with o other rooms I’ve been in lately. I will be a return visitor.
Stayed 1 night in May 2024

8/10 Good

Odange

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
I enjoyed my stay at Doubletree by Hilton. Staff was friendly, room was clean, there was a bug walking on ceiling wall. The hotel carpet had a little smells. I stayed for one day. Overall, its was okay.
Stayed 1 night in May 2024

6/10 Okay

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities
Needs upgrading and breakfast included.

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

4/10 Poor

Shadia

Stayed 1 night in May 2024

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Desiree

Stayed 1 night in Apr 2024

8/10 Good

Brandon

Stayed 2 nights in Apr 2024

8/10 Good

Taina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024