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SureStay Plus by Best Western Windsor

2.5 star property

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Photo gallery for SureStay Plus by Best Western Windsor

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board
Ballroom
Property amenity
Lobby
Ballroom

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Parking included

Explore the area

Map
2530 Ouellette Avenue, Windsor, ON, N8X 1L7
  • Devonshire Mall
    ‪3 min drive‬
  • Detroit Windsor Tunnel
    ‪5 min drive‬
  • Caesars Casino
    ‪5 min drive‬
  • Windsor, ON (YQG)
    ‪11 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • 450 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Windsor

Located in Windsor (Remington Park), SureStay Plus by Best Western Windsor is within a 5-minute drive of Devonshire Mall and Detroit Windsor Tunnel. .This hotel is 3.1 mi (5 km) from Caesars Casino and 3.1 mi (5 km) from University of Windsor.

What's nearby

  • Devonshire Mall - 3 min drive - 1.4 miles
  • Detroit Windsor Tunnel - 5 min drive - 2.6 miles
  • Caesars Windsor - 5 min drive - 2.9 miles
  • Caesars Casino - 5 min drive - 3.1 miles
  • University of Windsor - 6 min drive - 3.2 miles

Getting around

  • Millender Center Station - 6 min drive
  • Windsor Station - 11 min drive
  • Detroit Metropolitan Wayne County Airport (DTW) - 33 min drive

Restaurants

  • ‪Tim Hortons - ‬19 min walk
  • ‪Starbucks - ‬2 min drive
  • ‪Wendy's - ‬16 min walk
  • ‪Tim Hortons - ‬18 min walk
  • ‪Tim Hortons - ‬1 min walk

About this property

SureStay Plus by Best Western Windsor

Hotel with free parking, near Devonshire Mall
SureStay Plus by Best Western Windsor offers 93 accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 93 guestrooms featuring microwaves. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including wireless internet access (surcharge) and a television in a common area. Additional amenities at this hotel include a banquet hall and a vending machine.
Full breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include wired internet access (surcharge), express check-out, and a 24-hour front desk. Planning an event in Windsor? This hotel has 3498 square feet (325 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3,498 square feet of conference space
  • Meeting rooms

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Renovated entire property - August 2024
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: CAD 0 per stay (rates may vary)
  • Fee for wireless internet in public areas: CAD 0 per stay (rates may vary)
  • Fee for wired internet in public areas: CAD 0 per stay (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Howard Johnson Plaza Hotel Windsor
Howard Johnson Plaza Windsor
Howard Johnson Plaza Hotel Wyndham Windsor
Howard Johnson Plaza Hotel Wyndham
Howard Johnson Plaza Wyndham Windsor
Howard Johnson Plaza Wyndham
Surestay Plus By Best Windsor
SureStay Plus by Best Western Windsor Hotel
SureStay Plus by Best Western Windsor Windsor
Howard Johnson Plaza Hotel by Wyndham Windsor
SureStay Plus by Best Western Windsor Hotel Windsor

SureStay Plus by Best Western Windsor Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 367 out of 1142 reviews
Rating 8 - Good. 363 out of 1142 reviews
Rating 6 - Okay. 211 out of 1142 reviews
Rating 4 - Poor. 106 out of 1142 reviews
Rating 2 - Terrible. 95 out of 1142 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Valerie, Hamilton

Good hotel, clean, comfortable. But hard to find.
Stayed 1 night in Dec 2024

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet
Stayed 1 night in Dec 2024

6/10 Okay

Venkata

Business traveler
Hair dryer not working, Toilet paper is broken.
Stayed 2 nights in Dec 2024

6/10 Okay

Johnny

Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Venkata

Business traveler
Liked: Cleanliness, property conditions & facilities
Nice place
Stayed 2 nights in Dec 2024

10/10 Excellent

Sardar Ali

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great and good facilities. Limited transportation.
Stayed 1 night in Dec 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean hotel for the price. I recommend!
Stayed 1 night in Nov 2024

10/10 Excellent

Thomas

Stayed 1 night in Nov 2024

6/10 Okay

Kryssy

Stayed 1 night in Nov 2024

10/10 Excellent

Ian

Traveled with family and small children, Traveled with group, Business traveler, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect!
Stayed 1 night in Dec 2024

2/10 Terrible

Mohamad

Stayed 1 night in Nov 2024

6/10 Okay

Osvaldo

Business traveler
Liked: Staff & service, amenities
Overall it was good enough for the price of the room, however, the sink was clogged, which made it a bit annoying when trying to brush my teeth after a long day of travel. Left a note for the room service, hopefully they paid attention
Stayed 1 night in Nov 2024

8/10 Good

Paola

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Venkata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Nov 2024

8/10 Good

Mirza

Traveled with family
Disliked: Amenities
Renovated place, room was smelly, front desk solution was to keep the door open and let the smell out. No air freshener available. Bathroom door would not close and rooms are not noise proof. Could hear the traffic all night. Not worth the money paid. Would not recommend.
Stayed 1 night in Nov 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
It is new and up to date the only thing is the breakfast could have more options.
Stayed 1 night in Nov 2024

8/10 Good

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Very affordable with good quality rooms.
Stayed 2 nights in Nov 2024

2/10 Terrible

Elie

Disliked: Cleanliness, staff & service, property conditions & facilities
Did not end up going and they never sent me a cancellation
Stayed 1 night in Nov 2024

8/10 Good

Theresa A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Brent

Stayed 2 nights in Jul 2024

8/10 Good

Claudia

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cleaning staff excellent! Front desk helpful
Stayed 2 nights in Nov 2024

4/10 Poor

Jason

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Pierre-mary, Montréal

Stayed 3 nights in Oct 2024

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Cathy

Traveled with partner
Liked: Cleanliness
All was good
Stayed 2 nights in Nov 2024