6/10 Okay
Robin
Oct 3, 2024
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
First and foremost, the staff on duty were particularly helpful and friendly.
The access to the bedroom was a disaster.
The handrail to the steps was partly rotten, leaning at an angle and did not extend to the top step.
The concrete steps were uneven, broken in places and irregular.
Neither the steps or pathway was lit.
My wife fell on the steps and injured her arm quite badly on the rotten hand rail. (Accident entered into site accident book).
The room was "musty". Black mould in shower, toilet roll holder missing. The toilet seat had been replaced with a seat that was smaller than the pan. Lights were not working in bathroom. (Some lights replaced when we raised it as an issue. The shower light was not replaced while we were there).
The bedroom cupboard was locked but had a pump of some sort located within it that was noisy at unexpected moments
In the eating area of the pub our table was adjacent to an open storm water drain which had water running continually while we were eating.
Breakfast is NOT served in the pub but at a deli located about 150 metres from the pub. Not just next door as we were told. (Across the garden, a public carpark, along a side road and then further along a main road. Particularly an issue when weather is wet and windy as when we stayed. The breakfast facilities were not made clear until after we booked. (The breakfast was very nice).
Robin
Stayed 2 nights in Sep 2024
