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Muthu Westcliff Hotel (Near London Southend Airport)

3.0 star property

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Photo gallery for Muthu Westcliff Hotel (Near London Southend Airport)

Suite | Beach/ocean view
Front of property
Terrace/patio
Breakfast, dinner served; local and international cuisine, ocean views
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Parking available
  • Business services
  • Bar
$103
$86 nightly
$103 total
Total with taxes and fees
Feb 26 - Feb 27

Explore the area

View in a map
18-20 Westcliff Parade, Westcliff-on-Sea, England, SS0 7QW
  • Place, Cliffs Pavilion
    ‪3 min walk‬
  • Place, Adventure Island
    ‪10 min walk‬
  • Place, Southend Pier
    ‪13 min walk‬
  • Airport, London (SEN-Southend)
    ‪7 min drive‬

Room options

View all photos for Single Room

Single Room | 1 bedroom, individually decorated, individually furnished

Single Room

9.4 out of 10
Exceptional
(3 reviews)
  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, individually decorated, individually furnished

Superior Double Room

8.8 out of 10
Excellent
(5 reviews)
  • Sea view
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, individually decorated, individually furnished

Standard Double Room

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Small Double Room, Single use

1 bedroom, individually decorated, individually furnished

Small Double Room, Single use

10.0 out of 10
Exceptional
(2 reviews)
  • 129 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, individually decorated, individually furnished

Standard Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Double Room

Executive Double Room | 1 bedroom, individually decorated, individually furnished

Executive Double Room

10.0 out of 10
Exceptional
(1 review)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Small Double Room

1 bedroom, individually decorated, individually furnished

Small Double Room

8.4 out of 10
Very good
(7 reviews)
  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite | 1 bedroom, individually decorated, individually furnished

Suite

  • Sea view
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Triple Room

Classic Triple Room | 1 bedroom, individually decorated, individually furnished

Classic Triple Room

8.0 out of 10
Very good
(1 review)
  • 161 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Family Room

Family Room | 1 bedroom, individually decorated, individually furnished

Family Room

8.0 out of 10
Very good
(1 review)
  • 161 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Junior Executive Room

Junior Executive Room | 1 bedroom, individually decorated, individually furnished

Junior Executive Room

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room | 1 bedroom, individually decorated, individually furnished

Superior Twin Room

8.0 out of 10
Very good
(1 review)
  • 140 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior
Holiday Inn Southend by IHG
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 1,003 reviews
$67 nightly
The price is $81
Mar 8 - Mar 9
Total with taxes and fees
Holiday Inn Southend by IHG

About the neighborhood

Westcliff-on-Sea

A stay at Muthu Westcliff Hotel (Near London Southend Airport) places you in the heart of Westcliff-on-Sea, steps from Southend Cliff Gardens and Genting Casino. .This beach hotel is 0.1 mi (0.2 km) from Cliffs Pavilion and 1 mi (1.5 km) from Chalkwell Beach.

What's nearby

  • Genting Casino - 2 min walk - 0.1 miles
  • Cliffs Pavilion - 3 min walk - 0.2 miles
  • Adventure Island - 10 min walk - 0.6 miles
  • Southend Pier - 13 min walk - 0.7 miles
  • Southend Beach - 15 min walk - 0.8 miles

Getting around

  • Westcliff Station - 9 min walk
  • London (SEN-Southend) - 6 min drive

Restaurants

  • ‪Padrino - ‬8 min walk
  • ‪Mile and a Third - ‬10 min walk
  • ‪Tara Thai - ‬11 min walk
  • ‪The Cliff - ‬7 min walk
  • ‪Cricketers - ‬9 min walk

About this property

Muthu Westcliff Hotel (Near London Southend Airport)

Muthu Westcliff Hotel (Near London Southend Airport) offers 55 accommodations with hair dryers and irons/ironing boards. Each accommodation is individually furnished and decorated. 26-inch flat-screen televisions come with digital channels.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 55 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as electric kettles and irons/ironing boards.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this Victorian hotel include wedding services, a fireplace in the lobby, and a ballroom.
You can enjoy a meal at Great Tides serving the guests of Muthu Westcliff Hotel (Near London Southend Airport), or stop in at the snack bar/deli. Relax with a refreshing drink at one of the 2 bars/lounges. English breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Planning an event in Westcliff-on-Sea? This hotel has 11 square feet (1 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Great Tides - Overlooking the ocean and garden, this restaurant specializes in local and international cuisine and serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (GBP 5.80 per day)
  • Onsite parking includes off-street options

Food and drink

  • Daily English breakfast available 7:30 AM to 10:00 AM for a fee: GBP 15.95 for adults and GBP 10 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great Tides

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (11 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (30 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1891
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle

More

  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 35.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Parking is payable by MOBON mobile app only.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: GBP 2 per stay

We have included all charges provided to us by the property.

The mandatory service fee is a nonrefundable credit card verification fee charged at time of booking. The credit card verification fee is not charged on nonrefundable bookings.

Optional extras

  • Fee for English breakfast: approximately GBP 15.95 for adults and GBP 10 for children
  • Self parking fee: GBP 5.80 per day
  • Late check-out fee: GBP 35.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Hotel Westcliff
Muthu Westcliff
The Westcliff Hotel
Muthu Westcliff Hotel
Muthu Westcliff Hotel (Near London Southend Airport) Hotel

Muthu Westcliff Hotel (Near London Southend Airport) Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 297 out of 1002 reviews
Rating 8 - Good. 375 out of 1002 reviews
Rating 6 - Okay. 188 out of 1002 reviews
Rating 4 - Poor. 85 out of 1002 reviews
Rating 2 - Terrible. 57 out of 1002 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Joanne

The room was
Stayed 1 night in Nov 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service
Yes
Stayed 4 nights in Nov 2025

4/10 Poor

Scott

Stayed 1 night in Jul 2025

6/10 Okay

Ian

Traveled with family
Disliked: Staff & service
Parking - staff unaware of parking restrictions which resulted in car being removed and PCN issued
Stayed 2 nights in Nov 2025

6/10 Okay

Colette

Liked: Room comfort
Disliked: Cleanliness
Stayed 2 nights in Nov 2025

6/10 Okay

Warren

Stayed 1 night in Nov 2025

6/10 Okay

Louise

Stayed 2 nights in Nov 2025

10/10 Excellent

Clifford

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just stayed one night but hotel was excellent. Nice room and bathroom - recently renovated - nice bar and good breakfast. Parking was easy.
Stayed 1 night in Nov 2025

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful
Stayed 4 nights in Nov 2025

4/10 Poor

nygel

Business traveler
Liked: Staff & service
Disliked: Amenities
Receptionist was great and helpful, but..... Place is very tired and need of some serious refit. I haven't seen separate hot and cold basin taps in hotels for years. Shower performance very poor. restaurant menu extremely limited- decided to go out. I guess it was very nice 20-30 years ago!
Stayed 1 night in Nov 2025

10/10 Excellent

Anne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes parking was ok right outsude hotel. Bar had all that we required
Stayed 2 nights in Oct 2025

8/10 Good

Ian

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The 4oom was spotless, the staff were friendly and helpful but had to go to reception to ask for toulet paper
Stayed 1 night in Oct 2025

6/10 Okay

Steve

Disliked: Amenities, property conditions & facilities
Nice room but public areas of hotel show its age. Hot water issues on both mornings of my stay. First night heating was not on in the morning, second night heating was on all night.
Stayed 2 nights in Oct 2025

10/10 Excellent

Anne

Stayed 1 night in Oct 2025

4/10 Poor

Andy

Stayed 1 night in Oct 2025

4/10 Poor

Sam

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room was a bit tired but clean. Big issue was no hot water and it appears from the number of people complaining at Reception, that this is a hotel wide issue. Reception staff told us that as its an old building the hot water comes on after running all hot taps in the bathroom for 15 mins. We tried this and the 'hot' water was still running freezing cold. This 'advice' was given to every guest we heard asking about the hot water, so the water wastage at this hotel must be an incredibly large amount. We also wondered if the catering staff had access to hot water to wash gheir hands. With this in mind we decided not to eat there and checked out before 8am to get home to eat and have a hot shower. It's a lovely building in a great location, so i really hope they get the water issue sorted.
Stayed 1 night in Oct 2025

8/10 Good

Alison

Liked: Staff & service
It was a very nice hotel.
Stayed 2 nights in Oct 2025

2/10 Terrible

Mitchell

Disliked: Staff & service, amenities
No hot water no television working 😢
Stayed 1 night in Oct 2025

6/10 Okay

John

Liked: Staff & service
Overall service was good with hotel reception very friendly. Location good but parking not great! Room clean but tired looking, needs refurb.
Stayed 1 night in Oct 2025

6/10 Okay

Andy

Liked: Staff & service, property conditions & facilities
The property was adequate for our purposes. I think they could have a simpler method for paying for car parking as you had to download an app and several customers had problems with this method and a member of staff had to sort it out on their own account for us. Breakfast was good.
Stayed 1 night in Oct 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Lee

Stayed 1 night in Oct 2025

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst hotel experience I have ever had, I was in Southend for a family wedding checked in about 4 pm git to the room tv remote was barely working, went out for a late lunch, came back for a shower no hot water available, so due to time constrictions just got changed and went to the reception got back at 1am hotel locked took 20 minutes until the night porter arrived to let us in settled in for the night got up this morning again absolutely no hot water available for either a bath or shower packed went to check out talking to other guests in the way downstairs all found the same no hot water and absolutely no explanation got to reception no sign of any staff apart from a dining waitress who told us breakfast wouldn’t be available and she had no idea where the receptionist was myself and other guests just left our room keys on reception desk and left absolutely disgusted never again.
Stayed 1 night in Oct 2025

2/10 Terrible

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible stay no hot water the whole stay No one at reception when arrived waited 45 mins Bathroom was filthy We booked the suite very disappointed
Stayed 1 night in Oct 2025

2/10 Terrible

Alan

Disliked: Cleanliness, property conditions & facilities, room comfort

A Nightmare

A disaster. Had booked for 2 nights. But moved to another hotel for the second night. The Muthu hotel should not have been open. They knew they had a plumbing problem,which meant there was no hot water. The room was old and needed renovation. The double bed had a thin sprung mattress that must have been so old that the springs moved in all directions. The so called clothes closet, which also acted as a storage cupboard only had three coat hangers for a family room. The upstairs corridors and stairs had obviously not been vacuumed the day we were there. The reception area and downstairs lounge were very clean and bright. They had obviously been renovated, but the upstairs Disasterous.
Stayed 2 nights in Sep 2025