Located in West Bend, Quality Inn & Suites is within a 5-minute drive of Regner Park and Museum of Wisconsin Art. .This hotel is 1.9 mi (3 km) from Eisenbahn State Trail and 1.9 mi (3.1 km) from West Bend Labyrinth Garden.
What's nearby
Kettle Moraine Ice Center - 5 min drive - 3.7 miles
West Bend Country Club - 5 min drive - 3.2 miles
Washington County Fair Grounds - 7 min drive - 6.2 miles
Big Cedar Lake - 7 min drive - 3.8 miles
Sunburst Ski Area - 9 min drive - 6.1 miles
Getting around
General Mitchell Intl. Airport (MKE) - 44 min drive
Restaurants
Culver's - 5 min walk
McDonald's - 14 min walk
Starbucks - 17 min walk
Main Street Cafe - 7 min drive
Pizza Ranch - 13 min walk
About this property
Quality Inn & Suites
Hotel in West Bend with free breakfast and a 24-hour front desk
Quality Inn & Suites offers 49 accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves.
Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with premium cable channels. Housekeeping is offered daily and change of towels can be requested.
Recreational amenities at the hotel include an indoor pool.
Make yourself at home in one of the 49 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include microwaves and coffee/tea makers, and housekeeping is provided daily.
Enjoy the recreation opportunities such as an indoor pool or make use of other amenities including complimentary wireless internet access.
Take advantage of the hotel's room service. A complimentary buffet breakfast is included.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.
Room service is available.
Languages
English, Swedish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
RV/bus/truck parking on site
Food and drink
Free buffet breakfast
Things to do
Indoor pool
Family friendly
Free crib
In-room microwave
In-room refrigerator
Indoor pool
Laundry facilities
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
No elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
More
2 floors
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Free crib
Bathroom
Hair dryer
Towels provided
Entertainment
Flat-screen TV with premium cable channels
Food and drink
Coffee/tea maker
Microwave
Refrigerator
Room service
More
Air conditioning (climate-controlled)
Connecting rooms available
Free local calls
Iron/ironing board
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 5:30 AM
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 15 per pet, per night, plus a one-time cleaning fee of USD 50
Service animals are welcome, and are exempt from fees
2 total (up to 25 lbs per pet)
Children and extra beds
Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Pet fee: USD 15 per pet, per night plus USD 50 one-time cleaning fee
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Quality Inn West Bend
Quality West Bend
Quality Inn & Suites Hotel
Quality Inn & Suites West Bend
Quality Inn & Suites Hotel West Bend
Quality Inn & Suites Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Staff were very kind and helpful. But toilet bowl was not scrubbed. Corner of floor in bathroom needed cleaning. I expect things were sanitized, just not scrubbed or polished. Linens and towels were fine. But hot tub broken and drink machine removed and not replaced. Bathroom sink drain slow. Clean enough to be safe, but needed a deep clean.
When we got into our room we found a crack pipe in it!!!!!!! The hot tub in the pool room is broken and that was the main reason I booked this hotel as it had one! The whole hotel stinks and is out dated and the breakfast area is filthy. The door to the garbage can is covered in old cakes on food! Completely disgusted!
When I checked in I was not told to insert and then remove the key EXTREMELY SLOWLY so that it would work. I had to walk all the way back to the front desk to say "my key didn't work", just for receptionist to tell me "You have to remove it extremely slowly, otherwise kt won't work". Annoying to not be told that when I checked in! And I was also not told the hours for breakfast.
Verified traveler
Stayed 1 night in Jun 2024
6/10 Okay
Neil, Greensburg
Jun 19, 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Basically a transient worker hotel
Old, dated, very limited breakfast
Staff was super nice
Old stained furniture
If you are picky, this may not be the best option for you
I booked my stay for a self-care weekend, spent extra to get a room with a jacuzzi tub. Went to take a bath in the jacuzzi on the 2nd night and disgusting brown/black/yellow things were blown out and floating in the water. I told the person at check out and got no response. Very disappointed considering the extra money that was spent wasn’t even able to be used. Carpets are bunching up weirdly.
Bed was comfortable, good amount of hot water, refrigerator/freezer nice and cold.