A stay at The Ancient Gatehouse Hotel places you in the heart of Wells, steps from Wells & Mendip Museum and Wells Cathedral. .This guesthouse is 11 mi (17.6 km) from Cheddar Gorge and 0.7 mi (1.1 km) from Wells Bishop's Palace.
Bristol International Airport (BRS) - 39 min drive
Restaurants
Cathedral Green - 1 min walk
The Quarter Jack - 7 min walk
Fosso Lounge - 3 min walk
Flapjackery - 1 min walk
Coffee#1 - 3 min walk
About this property
The Ancient Gatehouse Hotel
Pet-friendly guesthouse with a restaurant connected to a shopping center in Wells
The Ancient Gatehouse Hotel offers 9 accommodations with complimentary bottled water and hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 18-inch flat-screen televisions come with digital channels.
This Wells guesthouse provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary toiletries and portable fans. Housekeeping is provided daily.
Stay in one of 9 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and electric kettles.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
Satisfy your appetite for lunch or dinner at Rugantino, a restaurant which specializes in Italian cuisine, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are served on weekdays from 7:30 AM to 9:30 AM and on weekends from 8:00 AM to 9:30 AM for a fee.
Featured amenities include express check-out, multilingual staff, and a safe deposit box at the front desk.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:30 AM and 9:30 AM and on weekends between 8:00 AM and 9:30 AM.
Rugantino - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.
Languages
English, Italian, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and transportation
Free offsite parking
Street parking available
Food and drink
Cooked-to-order breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 9:30 AM on weekends; GBP 15 for adults and GBP 15 for children
A restaurant
Restaurants on site
Rugantino
Family friendly
Separate bedroom
Conveniences
Safe at front desk
Guest services
Housekeeping (daily)
Multilingual staff
Outdoors
Garden
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
More
2 floors
Built in 1473
Smoke-free property
Room amenities
Bedroom
Blackout drapes
Premium bedding
Bathroom
8 private bathrooms
Free toiletries
Hair dryer
Towels provided
Entertainment
18-inch flat-screen TV with digital channels
Food and drink
Electric kettle
Free bottled water
Limited room service
More
Desk
Heating
Individual decor
Individual furnishings
Phone
Portable fan
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 10 PM
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 24
Express check-out available
Special check-in instructions
The front desk is open Thursday - Monday (8:00 AM - 10:00 PM) and Tuesday - Wednesday (9:00 AM - 6:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.
Access methods
Staffed front desk, lockbox
Pets
Pets allowed for an extra charge of GBP 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Children and extra beds
Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately GBP 15.00 for adults and GBP 15.00 for children
Pet fee: GBP 20 per pet, per night
Service animals are exempt from fees
Late check-out fee: GBP 24 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Property is also known as
Ancient Gatehouse Hotel Wells
Ancient Gatehouse Hotel
Ancient Gatehouse Wells
Ancient Gatehouse
The Ancient Gatehouse
The Ancient Gatehouse Wells
The Ancient Gatehouse Hotel Wells
The Ancient Gatehouse Hotel Guesthouse
The Ancient Gatehouse Hotel Guesthouse Wells
The Ancient Gatehouse Hotel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Pretty pink room; stunning four poster; fab bedding; comfy bed; decent bathroom; super central location; quiet enough at night; cool decor. Only suggestions: glad for extra throw but it showed use by a dog and edges of room and around furniture bottoms needs cleaning. Otherwise very clean. FAB FOOD/RESTAURANT!!
Opted for a double room and shower but decided to go for a bath and was shown a beautiful room in the tower and took it ! Staff were very helpful and the food was delicious and beautifully presented
We stayed in Wells to visit friends, the room was comfortable but small due to the age of the property that is understandable. The view from the room was superb
C
Stayed 2 nights in Jun 2024
10/10 Excellent
Valerie
Jun 12, 2024
Liked: Property conditions & facilities
Character property
Character property, loved the antique 4 poster bed. So comfy. En-suite very clean with good products. We dined in the restaurant in the evening and meal was excellent and so was breakfast. Staff really friendly and helpful.
When I went to check in the person behind the counter told me I did not have a reservation. This then began a series of events that caused significant stress. My phone was out of power as was my lap top. I took my lap top to a neighboring hotel where I was able to see I DID have a reservation. That person was not there when I returned but check in was fine. When I eventually saw the person in question he said I must have made the reservation that day with no apology
Graeme
Stayed 1 night in Apr 2024
10/10 Excellent
Deborah
Apr 4, 2024
Deborah
Stayed 2 nights in Apr 2024
10/10 Excellent
Verified traveler
Mar 18, 2024
Lovely old building with a fantastic view of the cathedral. Handy over night parking by the green. Staff were very friendly.
Very nice one night stay in the beautiful little city of Wells. The Ancient Gatehouse is lovely and quirky as it's such an old building. Amazing views across the green to the Cathedral. Staff very helpful and welcoming. There's an Italian restaurant on the ground floor, but there was no noise drifting up to our room.
Beautiful, characterful hotel: Tastefully decorated; comfortable; amazing view of the cathedral, ( was there for memorial to a dear friend); fantastic, thoughtful, helpful service, especially from Nicky in reception! wish I could have stayed , much longer...
Great staff, great breakfast! The only comment I would make is to recommend where to park in Wells on the website, as I couldn't see a recommendation for this. We will be staying again!