James Cook Hotel Grand Chancellor

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for James Cook Hotel Grand Chancellor

View from room
Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior
Executive Twin Room | Desk, laptop workspace, blackout drapes, iron/ironing board
2 bars/lounges

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Parking available

Explore the area

Map
147 The Terrace, Wellington, 6011
  • Wellington Central Business District
    1 min walk
  • Wellington Cable Car
    1 min walk
  • Lambton Quay
    7 min walk
  • Wellington (WLG-Wellington Intl.)
    17 min drive

Room options

Suite

  • 645 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Premium Room

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Studio Suite, Harbor View

  • 646 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Family Studio, 2 Double Beds

  • 645 sq ft
  • Sleeps 5
  • 2 Double Beds

Terrace Room

  • 258 sq ft
  • Sleeps 4
  • 2 Double Beds

Executive Double Room

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Twin Room

  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Wellington

With a stay at James Cook Hotel Grand Chancellor, you'll be centrally located in Wellington, a 9-minute walk from Botanic Gardens and 12 minutes by foot from St Paul's Cathedral. .This family-friendly hotel is 0.9 mi (1.4 km) from Te Papa and 0.9 mi (1.5 km) from Old St Paul's.

What's nearby

  • Wellington Central Business District - 1 min walk
  • Cuba Street Mall - 12 min walk
  • Te Papa - 14 min walk
  • Courtenay Place - 16 min walk
  • Sky Stadium - 3 min drive

Getting around

  • Wellington Station - 10 min walk
  • Wellington Intl. Airport (WLG) - 12 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Lazy Juan - ‬1 min walk
  • ‪Thunderbird Cafe - ‬8 min walk
  • ‪Boulcott Street Bistro - ‬2 min walk
  • ‪Collective Coffee Shop - ‬2 min walk

About this property

James Cook Hotel Grand Chancellor

Luxury Wellington hotel in Wellington CBD with 2 restaurants
James Cook Hotel Grand Chancellor offers 269 air-conditioned accommodations with complimentary weekday newspapers and hair dryers. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 269 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and complimentary weekday newspapers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include babysitting (surcharge), wedding services, and a television in a common area.
Grab a bite at Whitbys Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of a conference center and 8 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Whitbys Restaurant - This buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Sojourn Cafe and Bar - This café serves dinner and light fare. Guests can enjoy drinks at the bar. Open select days.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (NZD 30 per night; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; NZD 35 for adults and NZD 17.50 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Sojourn Cafe and Bar
  • Whitbys Restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 14 floors
  • 2 buildings
  • Banquet hall
  • Built in 1972
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 50.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 35 for adults and NZD 17.5 for children
  • Covered self parking fee: NZD 30.00 per night (in/out privileges)
  • Rollaway bed fee: NZD 50.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
A credit card imprint is required at check-in. If a valid credit card cannot be produced, a NZD 100 cash bond must be paid at check-in.
Property Registration Number NZBN: 9429040890876

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

James Cook Chancellor
James Cook Chancellor Hotel
James Cook Grand
James Cook Grand Chancellor
James Cook Grand Chancellor Hotel
James Cook Grand Chancellor Wellington
James Cook Hotel
James Cook Hotel Grand
James Cook Hotel Grand Chancellor
James Cook Hotel Grand Chancellor Wellington
James Cook Wellington
James Cook Grand Chancellor
James Cook Hotel Grand Chancellor Hotel
James Cook Hotel Grand Chancellor Wellington
James Cook Hotel Grand Chancellor Hotel Wellington

James Cook Hotel Grand Chancellor Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 588 out of 1241 reviews" "
Rating 8 - Good. 428 out of 1241 reviews" "
Rating 6 - Okay. 133 out of 1241 reviews" "
Rating 4 - Poor. 58 out of 1241 reviews" "
Rating 2 - Terrible. 34 out of 1241 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

WEIZHEN, OAKLAND

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Carol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The situation was ideal very central
Stayed 1 night in Sep 2024

10/10 Excellent

Tania

Traveled with family
Liked: Cleanliness, staff & service, amenities
Easy to find, clean, close to shops and waterfront
Stayed 2 nights in Sep 2024

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love it here! So close to the cbd, friendly, helpful staff and quiet, clean rooms. We will defintely be back.
Stayed 2 nights in Sep 2024

4/10 Poor

Jenny

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Restaurant is over priced (excessively) for what you get.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lesley

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Christian, Kingscliff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Evan

Stayed 1 night in Sep 2024

10/10 Excellent

Jane

Stayed 1 night in Aug 2024

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in. Nice walk to dinner options. Quiet room.
Stayed 1 night in Sep 2024

10/10 Excellent

Paula

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in a City view suite for our anniversary - great view and lovely room. Very spacious and clean. Bed was super comfy. Would stay again.
Stayed 1 night in Sep 2024

8/10 Good

campbell

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very helpful staff
Stayed 3 nights in Sep 2024

10/10 Excellent

Andrea

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay - the restaurant looks good and the bar was enjoyable.
Stayed 1 night in Sep 2024

10/10 Excellent

claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Giselle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience at the James Cook Hotel.The room was excellent, as were the staff we engaged with.Great location with onsite parking.Would stay there again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely friendly helpful ataff great rooms and restaurant
Stayed 2 nights in Sep 2024

10/10 Excellent

Lavinia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and convenient for a short weekend break.
Stayed 2 nights in Sep 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very comfortable stay. Top marks for quality Antipodes products in the bathroom. The hotel is in a great central location. Parking was hassle free and staff were helpful and friendly.
Stayed 2 nights in Sep 2024

10/10 Excellent

Deb

Liked: Cleanliness, staff & service, property conditions & facilities
Reception staff very welcoming and informative. Room bright and comfortable definitely stay again.
Stayed 1 night in Sep 2024

6/10 Okay

Andrew

Traveled with family
Liked: Staff & service
Convenient location, room dated.
Stayed 1 night in Aug 2024

4/10 Poor

Shelly

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff were extremely helpful. Room was very dated. Bathroom in particular in need of serious upgrade. Cracked basin and tiles, bathroom door rotten at the bottom, enamel in the bath flaking. Window seal in the bedroom needs to be replaced as wind was howling through moving the curtains. Breakfast disappointing. The restaurant windows were so dirty, hard to see out. We booked this hotel for a special occasion from your website, but it’s not as advertised. Overall very disappointing, only saving grace were the staff.
Stayed 2 nights in Sep 2024

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Robert E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024